38471PBRLRWW General Electric Refrigerator - Instructions
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Plastic slide for snack pan right side cracked/broke
Only took a screwdriver to take two screws out & install new slide with the two existing screws. Very easy. Took less than 5 minutes. Great website I found on Google right away, just by searching for refridgerator parts. After ordering part, only took a few days to come in.
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Penny from Gilbert, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Broken frame for crisper bins
Using Google search engine I was able to quickly locate the replacement rack for the refrigerator. When it arrived, I installed it by attaching it to the interior frame of the refrigerator.
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Cynthia from Clayton, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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The Gasket arount the door was coming apart and the door would not close properly.
I came home to find a mess near the refridgetor. My teenage daughter or son had made themselves a peterbutter and strawberry homemade jam sandwhich. The strawberry jam was all over the inside of the door and on the floor. What a mess, so I was waiting for my husband to change the gasket around the door anyways. So I though to myself I just change it myself. The old one just came off and I pulled the new one out of the box and I went right on with not much effort. ( I wiped down the area after I put off the old gasket) Thank you very much for making the parts so easily avaiable on your website without having to buy a new refrigator. Thanks again Sue and Ed
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Susan L from Hagerstown, MD
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Broken Snack Pan Slide
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Raymond from San Marcos, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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switch wouldn't come out anymore and turn light on
Gently pry out switch in door jam with screwdriver and pull both connectors off and put connectors on new switch then push switch back into the hole. Looked it up on the internet and video showed how to and also had link to new part, ordered and less than a week later the fridge is bright again. I have an older freezer also and it seems that they all use the same switches. Very Very easy
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Cynthia from Seatac, WA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Noisy evap fan motor
Simply unplug fridge, remove air duct mounted on rear panel, release panel itself, pull fan blade off, disconnect grounding wire, detach fan motor bracket, disconnect wire harness to release fan motor, install new fan motor and reconnect, secure with bracket, reconnect grounding wire, reposition fan blade onto motor shaft, reinstall rear panel and secure screws. Remount air duct and plug appliance back in. This is the second motor that was replaced since 2002. The 1st motor dies after 5-6 years.
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Anthony from District Heights, MD
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Shelf above vegetable drawers cracked in middle
Take out both vegetable drawers. Lift back of shelf first then front until you hear the click from both front sides. The shelf should now be loose and you can take fully out. Remove the glass shelf from the plastic frame by turning the shelf over and pulling back and up from the rear part of the glass. Put the glass into the new plastic frame by doing the same technique. Then put the shelf back into the fridge by the resting the shelf down in the correct position and pushing the front of the shelf until you hear the click again on each side. slide the drawers back into place and you are done!
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Carole from Oak Ridge, NJ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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failed light switch
I started removing the switch by prying on the right side with a screwdriver, when it emerged enough I used pliers to finish removing it. I then unpluged rhe wires from the bad switch and pluged them on the new switch and "poped" it into the hole.
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Jules from Crowley, LA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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light switch quit working
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David from Simpsonville, SC
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Refrigerator and freezer too warm
1) This is a built-in refrigerator with the compressor, coils, etc. at the top. Turn off the breaker to the fridge. 2) Remove the front panel off the top (just push up and pull out). 3) Removed 2 screws to the old timer and carefully remove the plug. Plug the new timer in and screw in. 4) Since our fridge was heavily frosted up, we moved everything to another refrigerator and coolers and kept the refrigerator off until all panels were room temperature. 5) If you haven't cleaned the coil in a while, vacuum it with a soft brush attachment. 6) Turned back on and the refrigerator is cooler than ever!
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Paul from Andrews, NC
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Added a Second Snack Pan
My fridge came with only a single snack pan, and since the glass shelves are identical I decided to order the parts needed for installing the second snack pan. The glass shelf is secured in front by a round plastic pin protruding from the side of the fridge. Once the shelf is lifted upward and free of this pin, the rear retaining ears on the metal shelf side brackets can be released from the vertical-slotted metal track at the rear of the fridge. Make certain that you have the Right and Left snack pan slides oriented correctly, and positioned on the correct side of the metal shelf brackets. You’ll need to thread two self-tapping screws into each of the snack pan slides: one near the front, and the other at the rear. These screws extend through the metal side brackets into pre-aligned holes in each pan slide. When this is completed, you can test-fit the new clear plastic pan slide (drawer) into the slides to make sure it fits correctly. All that's left to do is insert the retaining ears into the appropriate pair of slots at the rear, then lower the front of the glass shelf until it's properly positioned over the plastic support pin. Now you're ready to enjoy twice the snack pan capacity as before!
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WILLIAM from CHESAPEAKE, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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The refrigerator made a humming/grinding sound
I used the socket set to remove pannel that allowed me to have access to the evaporator fan. Once the fan and it's container was visible, I removed the entire fan container using the socket set. I took the fan out of the container, removed the damage blade and the damaged fan grommets. I then replace the old blade with the new blade and put the fan and the compartment back together. I am not very handy so if I am able to do this, anybody can. Ps. I was very very pleased with the services I received from PartSelect and would encourage others to use them - must admit I was very suspicious at first.
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Glenroy from Martinsburg, WV
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
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A power surge made my side by side refrigerator stop working
I started at the compressor and replaced the overload and the Ptcr first and that did not make the compressor start running again, so I replaced the capasitor and it still did not start, so I bit the bulett and replaced the Main Control Board and that is what I should have checked first, when I removed the old one I found a little burnt spot on the back that I could not see from the front. The new one did not look exactly like the old one, it had two more wire terminals than the old one, but just leave them blank and everything will work just fine!
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Country at from SAYRE, OK
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
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install second set pan sliders
Because the kit did not include fasteners, had to use wood screws and superglue.
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William from Rockville, MD
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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refrig.not cooling.freezer ok.
removed freezer panel,found the evap.iced up,put defrost timer into defrost. wated five min.no heat used hair dryer to defrost evap.found termination visually defective.replace defective part.no call back.Iam a EPA certified universal technician.
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Leroy Neal from Andrews, SC
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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