3639562710 Kenmore Refrigerator - Instructions

Part attaches to metal plate near crushing fingers which attaches to ice holding bin. Remove about 6 screws total on each side of plate. You must disassemble the auger & other parts so you can reassemble it in the proper order. Not many parts but i always take pics to cut down on time. New part is at the other end of the auger and acts as the holde of the auger shaft. Picture a crankshaft with a bearing on each end so the auger rotates between new part and the other end of auger shaft. That's it.

We only needed the rear plastic cylindrical helix. After installing it, there was a squeal of metal on metal due to insufficient clearance between the rear moving blade and the Ice dispenser plate.

Refrigerator Ice Maker 7/16” (or ½” hole, stainless steel) washer just behind #334 Rear Moving dispenser Blade PS292310 to give clearance so it doesn’t hit #345 / PS292441 Ice Dispenser Plate.

This was my first time at doing this so it took longer than someone experienced. But, it worked!

This was a 15 year old great working GE regrigerator. Refrigerator was not cooling properly, though the freezer worked great. Using flashlight, examined cam riser which was clearly broken. YOU MUST ORDER TWO GASKETS AS BOTH WILL BE WORN. After removing all food from the door, taped plastic sheet over the open space to keep food somewhat cool Removed top hinge cover and screws on top of door and lifted door out of bottom bracket placing it flat on kitchen island. Unscrewed hinge elements including old broken cam and shims form the bottom of the door and fit in the new cam. Unfortunately one of the shims was broken, so I used a thin plastic black washer from the hardware store which was big enough to fit over the pin on the bottom of the refrigerator itself. Screwed all the parts back together. Be VERY careful to note how you removed them in the first place...mabe take a digital foto or two. This was kind of tricky to remember. Then used a hammer and chisel to break off the rivit holding the bottom hinge elements on the refrigerator. Sawing with jigsaw didn't work that well. The rivit came right off. Then used a flat head screw, lock washer and nut instead of a reivit and attached the new second cam riser. You are now done with the new parts. Simply reattached the door and it closed like new. Had a simultaneoius problem with a faulty defrost heater in the freezer which also had to be replaced and which was really easy to do. About an hour max. This was the real cause of the refrigerator not cooling properly. But that's another story.

Had to defrost the freezer to melt off all the ice before servicing. Once that was done the icemaker replacement only took about 15-30 minutes to complete. The new icemaker came with many accessories and adaptors that were not needed and the instructions were based on replacing an older model and not really clear for my model. They mentioned not being able to use the new stripper but it was exactly the same as the old one so I left the new one in place. All in all it was easy and did the job.

Remove glass shelf, then remove drawer. Remove 2 screws holding old broken rail in place and replace using the same screws. Replace the drawer and glass shelf.

First a big thank you to PartSelect.com. I read the stories posted by others before ordering the parts and found out that I probably needed 2 of these cams. So I followed the advice of others and ordered 2 cams. I'm really glad I did because once I got the door off I discovered both were broken up real bad. Maybe you guys should think about offering them as a set?
Anyway the repair was fairly easy, except for the bottom cam which was revited to the bottom bracket. Again, thanks to the other stories about repairs with this part I was already expecting this. So the repair went like this. I removed the door by unscrewing the hinge on top(1 screw and 2 bolts). Took the door off and laid it on its side. Removed the bottom bracket( 2 bolts). Used a drill to drill out the rivit. Used a spare screw/nut that I had in a tool box to fasten the cam to the bracket. Put it all back together and I was done. The biggest challenge was figuring our if I needed 2 cams,so with the advice of others on your site, my repair was a snap.

Removed four screws at bottom of door, while someone held the door in place replaced the upper cam (there are two) applied some silicone plumbers lube between the mating surfaces and tightened it up. Works like new bottom cam was only slightly worn. P.S. Remove everything from the door first.

I was set to buy a new magnetic seal to hold the door closed, when I looked it up on PartSelect I saw the recommendation that the problem might be the door closing cam.. I check it with a mirror and sure enough the cam had broken and the door sagged about 1/4 inch. I then followed the instruction and removed the top hinge, lifted the door off and replaced the cam. I did need two and the one attached to the lower hinge had to be drilled out and a new screw and nut attached to hold the cam. It was simple to do, I would recommend selling the door closing cam be sold in pairs with a #10 1/2 inch long screw with lock nut.

Remove the one screw holding the unit in place, unplug it, slide in the replacement, plug and screw it in.

I blocked the door up with one 2X4 Then removed the lower hinge, installed the closing cam. Then I found that I needed one more closing cam that I didn't order the first time. This other one mounts to the lower section of the door and both cams set together. Re-ordered another cam. When it came in I installed it. Between ordering both parts I had them both in three days. The best to Parts Select
I now know where to buy my parts if needed again.

Thanks
Bob
Sandusky, Ohio

Read the how to's AFTER ordering the part. 2 things....1) I wish I had read the comments first and 2) it was much easier than the comments led me to believe.

Had I read the comments first, I would have known to order BOTH the upper and lower cam....though there not a problem with the operation of the door. It would just have been a tad better if I had both. I'm not wanting to have to pay shipping for an additional part when the door works satisfactorily as it is.

As to the comments on how to do it....I took none of them. I (instead) removed the top hinge, and lifted to door off. I did have to have assistance to get the hole in the door aligned with the post, but that was rather easily done.

Would I do it again.....in a heart beat. I feel that I've save on the repair man making a call at the house, and experience has had me charged $60-$100 for virtually the same amount of service. My cost...shipping and all was under $20.00

Removed the screws holding old rails on, replaced with new rails - using opposite side to gain an understanding of the small plastic pieces and how they were to be placed. there were on directions with the parts. The age of the refridgerator contributed to the need to thourally wash the area's behind the rails - what a pain to get gunk off. the area is small and is somewhat tight to get into. the Parts came remarkably quick and that was a great surprise- thanks

The plastic door closing cams had broken after 17 years of use. It was tricky figuring out how the new cams fit as the old ones had disintegrated. Also you need 2 cams - not one. I first ordered only one. A detailed parts diagram would have helped. First unscrew the top door mount cover and then the top door mount. The fridge door then lifts up and off the lower door mount. Next is the hardest part - drilling off the old pop rivet which held the lower cam. The lower door mount had to be removed to get at the underneath of the pop rivet, and a bench vise was handy to hold it as I drilled off the old rivet. Then you need small stainless steel nut and bolt and split washer or lock nut to replace the rivet. Next unscrew the old upper cam from the underneath of the fridge door and replace. The large hole in the cam goes through the door hinge pins. The two plastic cams should interlock in a way that makes the door swing close. Anyway, now the door works fine.

My husband took out the old icemaker in about 5 minutes. The new icemaker was a perfect fit even though the refrigerator was >10yrs old. The only difficult part was the plug extension that was needed so that it would fit into an older appliance. The part was included, it just made the cord about 3 inches longer than it needed to. After working with it for about 20 minutes we were able to fit it on the back side of the icemaker. Now it works great!!

First i removed the lower cover below doors . Then placed a 4x4 under the door to be fixed to keep it in place. Removed screws from hinge support on unit to remove cam Removed outside screw on door and loosened other to allow other cam to be removed . Always buy two cams if one is broken the other cant be in very good shape .The door will work like new with two .