363952 Kenmore Refrigerator - Instructions

removed old parts and installed new. went smooth

I removed the maker from the freezer, three phillps head screws, I pulled off the white plastic cover and found the top (small) gear had poped out, after carefull inspection, I notice two missing teeth. I ordered a new gear from ParstSelect re-installed and with in two days my ice maker was working like new. I estimate I saved myself seveal hundred dollars, my wife wanted to call a service professional or worse buy a new refrigerator freezer. Thanks PartSelect!

At first it appeared all was lost since the sales and sevice facility said parts for our GE refrigerator were no longer avalible. We were looking at a $1200 dollar purchase. We decided however to research the internet and see if parts could be obtained. We found Parts Select and to our suprise parts were readily available. We order the drawer side rails and received them within days. The repairs were completed in minutes and for less the twenty bucks.
Steven

This repair replaced two riser cams - one attached to the bottom fridge hinge and one attached to the bottom of the door. The two cams
mate together. So, don't just buy one cam, buy two.
1. Removed all contents off the inside of the door as well as the bins.
2. Unscrewed single screw holding plastic cover over top hinge.
3. Unscrewed 2 screws holding top hinge to the top of the door and removed the top hinge.
4. Pulled door up and off bottom hinge and layed
on floor.
5. Removed plastic grill on bottom of fridge.
6. Removed 2 screws holding bottom hinge in place.
7. Using a vice to hold the hinge, I used a hacksw to cut through the rivet holding the riser cam to the hinge plate.
8. Used a small bolt & nut to secure the new riser cam to the hinge plate.
9. Reattached hinge plate to the bottom of the fridge.
10. On bottom of the door remove two screws holding riser cam to door.
11. Position new riser cam in place and reattach to bottom of door.
NOTE: on my door, the metal SHIM that goes between the cam riser & door was also broken. I ordered the replacement SHIM but it turned out to be made of PAPER. So, I didn't bother putting it on. If the riser cam wears out again, I'll just replace it again.
12. Put door back on and secure the top hinge to the top of the fridge and you're done.

Ordered the icemaker replacement. unplugged the unit, followed the simple instructions and got it done in less than 30 minutes. It did take a LONG time to start making ice. But it's working now.

Disassembled front door/cover (3 screws), then removed deflection door assy, (4 1/4" nuts), CArefully and methodically removed C Clip and grinder teeth...Be careful with this step to document/remeber how to re-assemble! Auger repleced then reverse steps...
All in all, not too bad, but you can easily screw up the teeth re-assembly.

It was very simple, took out the slide rails and took a screwdriver and assembled. My wife was very pleased to have these drawers in working order once again.

Was concerned that new icemaker was quite a bit different than the one we were replacing. Called GE to confirm it was correct.

Went ahead and installed the unit, using the supplied electric cable adapter.

A little difficult to deal with the extra cable, but everything worked OK and it's making ice normally.

Since the cam riser was obviously broken I obtained a replacement.
It also broke. The door hinge cam needed to be replaced also.
To repair Remove the hinge cover using a #2 phillips driver. Than remove the Hinge using an 8mm socket. Turn the door upside down and, using an 8mm socket remoge the cam riser and the door hinge cam.
Replace in reverse order.
Be sure to inspect all parts and order all required.

I ordered the wrong part, the ice maker assembly, because your diagram was not marked properly. I returned the part and you credited my account. Thanks. Ordered the new bucket. It worked fine. Now I have ice and crushed Ice whenever I want. Thanks.

p.s. I didnt use any tools, but to satisfy you I select nut driver.

We have an older model refrigerator and thought it would be impossible to find a replacement ice bucket for the freezer. Not only did you have the exact part but it came unbelieveably fast. I would use your website again!

Found broken pieces of deflector in delivered ice. Removed dispenser, carefully disassembled it, marking fasteners, sprimgs, and levers. Local repaimen say no replacement part available, must replace entire ice maker @ $350. Found exact part in your online reference, ordered at price of $3.76, part arrived two days later--perfect fit, exactly same as original. Reassembled, and it works exactly like new. Family very happy. Good job!!!!!

I pulled the refrigerator away from the wall and turned off the water to the refrigerator and unplugged it from the wall. After removing the icebucket from the freezer I located the mounting screws, loosened them, unplugged the electrical connection below the icemaker and carefully removed it from the freezer. I unpacked the replacement icemaker, matched it against the original and attached the electrical connection adapter. Using the slots provided on the new icemaker I placed it over the mounting screws after aligning the water inlet pipe properly. I tightened the mounting screws while maintaining the icemaker in a level position. I plugged in the electrical connector. Then I replaced the icebucket, plugged in the refigerator back into the 110VAC outlet, turned on the water and repositioned the refrigerator in it's normal position.

Performed self test.turned off ice maker switch four 5 minutes.Then turn on switch,within 10 seconds,pushed ice paddle 3 times,with 1 second in between each push.Push all the way back and release. Ice maker should cycle and squirt water. My ice maker did neither.I unplugged cord from fridge.So i replaced the ice maker.After a couple of screws had ice again !

Removed the storage bins, unscrewed the old rails, screwed in the new rails and saved a Sears service call plus their mark up on the parts. Estimated savings was about $100.