36393 Kenmore - Instructions
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one of the burners was not working, the terminal block that the burner pluges into was burnt
I followed the instructions given to me in the package and all went well. I cut the old wires off the burnt terminal block, stripped the wires, installed the wire nuts with the shrink rap, installed the new terminal block and burner. The new burner is working great! Thanks
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Robert from Woolwich Twp., NJ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Oven Heating element broken
Turned off power to the oven at the circuit breaker. Pulled the old heating element from the back lower wall of the oven. Noted the position of the wires (right terminal attached to the red wire, left to the black wire). Removed small bolts holding the element to the wires using pliers. Attached the new element using screw driver. New element came with screws, not bolts. Pushed the element back into place and restored power. Tested to make sure everything worked. Everything works and I ran an oven cleaning cycle. Noticed that indicator light above the temperature selctor is always on now even when oven is in the OFF position. Not sure if that's related to the change or to the oven cleaning cycle I ran. In any case, oven seems to work normally.
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James from Hanover, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
2 of 3 people
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Burner control was erratic. Sometimes it worked, sometimes it didn't.
First pull knob off switch. You may need a small screwdriver to gently start it. I then removed two screws, one in each end of control panel. Then rolled the panel up and out, as it is kind of hinged in the back. Removed two screws from switch front,layed it to the side and installed new switch. Removed wires (there were 5) one at a time with needle nose pliers, and placed on new switch. Replaced panel screws and was finished. Easy fix, quick delivery of part, I have used Partselect in the past and will continue.
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Charles from Clarksville, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
2 of 3 people
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The icemaker quit making ice and the water started forming on the bottom of the ice bucket.
First I removed the electrical plug from the back of the freezer that plugs into the icemaker. I then removed the two hex head screws that hold the icemaker to the wall of the freezer and removed the icemaker. I removed the plastic cover, which incidentally protects the gears, by prying it off with a srewdriver. I removed three small nuts(7mm) which holds the internal cam in place. I removed the cam by pulling it off the shaft. Once I got the part from you folks I reversed the procedure that I just mentioned, and put the icemaker back together. It works great. The part with shipping was around $16.00. A new icemaker was roughly $159.00. If I would have called a technician it would have cost around $300.00 to repair.
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John from Anaheim, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable)
2 of 3 people
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Melted plastic colander on a burner
I simply replaced the element. HOWEVER, the most wonderful parts of this repair...Because of the pictures and closeups and descriptions I knew exactly 'what' to order! And I had the replacement in less than 24 hours. I can do some home repairs but this company provided such detailed information AND speed of delivery...that this was a no-fuss fix. I'll definitely stop by to buy, again. Thanks!
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Paula from Dyersburg, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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element burned out
Took off the door, took out the two screws in the back of the element. Then pulled the element forward, then removed the two wires. Then put it all back together with the new element.
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Jeff from Westport, IN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
2 of 3 people
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Oven wouldn't heat - wire not exposed
Removed two screws and removed the oven elelent. One wire was not through the back of the stove. Ordered new element anyway. Slid stove out (slide-in model). Unplugged power. Removed two covers protecting wires on back of stove. Found wire for oven element. Had to cut and strip end of wire and use new blade clip. Crimped new clip to wire and inserted into oven through back of stove. Replaced covers. Plugged oven element to wires and tried out oven. WORKED ! Saved new oven element for next time. Difficulty encounted was lack of knowledge on where stove was screwed into counter-top and what size blade clip to buy. It always helps to have a dog 3" away just itching to lend a paw.
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Donald from Gulf Breeze, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
1 person
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Leaking And Making Stalactites
Had to defrost the freezer to melt off all the ice before servicing. Once that was done the icemaker replacement only took about 15-30 minutes to complete. The new icemaker came with many accessories and adaptors that were not needed and the instructions were based on replacing an older model and not really clear for my model. They mentioned not being able to use the new stripper but it was exactly the same as the old one so I left the new one in place. All in all it was easy and did the job.
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Richard from Zephyrhills, FL
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Difficulty Level:Easy
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers
2 of 4 people
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The bottom bake element burned out.
1. Cut power off. 2. Remove old element, make sure you do not lose the screws, pull the connecting posts out and we used strings on posts so they could not get lost in the wall. 3. We then replaced the new element with little of no problems, it took approximately 30-45 minutes for the whole process.
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Pauline from DECATUR, GA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Heat element burned out
First unplugged it. Then removed everything in side for easy access. Took screws out 2 of them. Had to pull to removed elemnet . That took a while. Should have tried removing other screws or at less loosen them. It went in easy. And lift off we had red burner. hey..
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Donna from Thornville, OH
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
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Oven would not get to temperature...200 degrees max
Pull out oven and unplug from 220 outlet. Remove rear upper/lower cover (4 screws), Remove two wires from rear of element. From front, open oven door, remove two screws and pull out old element.
Install new element by reversing above sequence. Then test and push oven back in place. Easy!
Install new element by reversing above sequence. Then test and push oven back in place. Easy!
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Jan from Rockport, ME
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
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Bake element burnt out
Firs I shut the power off to the range. Then I removed the bottom oven rack, then removed the two screws holding the element in place. I pulled the element out about 3 inches to pull the connecting wires off. However, when I pulled the element towards me a lost on of the connecting wires that attached to the element. I then had to pull the range away from the wall and remove the back cover panel.I then fed the new element into the wholes from the inside of the range and having the back panel removed gave me full access for reconnecting the element wires. I put the back cover panel into place , put the bottom oven rack in and that was it. I was done with the repair. I turned the power back on and everything worked fine. I would recommend removing the back cover panel prior to trying to remove the element. This will save you some time and give you full access to the wiring before attempting to remove the bake element.
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David from West Union, AL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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The old heating erlement basically melted and broke in two places
I unscrewed the two screws inside the oven, then i pulled the oven away from the wall and unscrewed the protective shield, and undid the wiring. Then i removed the element. Once the new one arrived, i pretty much just did the same thing in reverse. vwa-lah... fixed!
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Coleen from Danville, IN
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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broken right side rail.
I had to remove the glass shelve, the two drawers, and the middle rail. Once I did that, I slide the unit out together. I placed the unit on the floor and removed the one screw located on the far backside of the unit. I had to remove a slip cover (it had the kenmore logo and the writting on it) it was a snap on, so no problem. Glad it was not gluded on. After the old part was removed, I put the new part on. Put the two screws back on and snap the cover back on. Then I put the whole unit back in. This included the glassshelve and drawers. The process was pretty easy. Good luck with your change.
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Jorge from Spring Lake, NC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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R/S rail was broken draw would not slide in correctly.
Took out both draws and glass shelf, removed the entire lower shelf housing. I snapped off the front rail aluminum face to expose the screw. Unscrewed both screws and removed the rail and then just reversed the procedure to put new rail on. It was the most cost effective way of doing it. All the pieces are there on the GE website as long as you know the model number. You will save a lot of money by doing it yourself.
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Laurence from Northport, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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