3638594784 Kenmore Refrigerator - Instructions

Did the repair just as the instruction said, once I read it. The part I didn't read was that if the plug was under the ice maker, you had to take the wire out of the clip on the side. So, had to dismount ice maker, unclip wire, remount maker, plug it in. Still under 30 minutes. Thank you.

Removed the old assembly from the refrigerator. Used a screwdriver to remove the four screws attaching the old assembly to the plastic front plates. Opened the box holding the new part (which had arrived very promptly at our doorstep), removed it and attached it very easily to the plastic front plates using the same four screws. Placed the new assembly in the refrigerator and started making new ice. It was EASY!! We had read what others had said about this repair and knew it would be something we could do. Your website is very user friendly and helpful.

This is the easiest thing in the world - thanks for sharing other's installation - it took 5 mins - works perfect & we have clean ice - 4 easy screws to remove - anyone can do it!

i ordered this ice maker on sunday night and paid for the cheapest shipping. it got here monday morning and i couldnt believe it. super fast shipping!! works great

Ordered at PartSelect and received the auger and blade within days. Printed the parts diagram and proceeded to take the auger apart the time it took would have been much less but I seized the opportunity to do a deep cleaning of the old parts before replacing them....The part diagram was the key to simplicity and the fast shipping was awesome. Thanks I'll be back....

First I removed the electrical plug from the back of the freezer that plugs into the icemaker. I then removed the two hex head screws that hold the icemaker to the wall of the freezer and removed the icemaker. I removed the plastic cover, which incidentally protects the gears, by prying it off with a srewdriver. I removed three small nuts(7mm) which holds the internal cam in place. I removed the cam by pulling it off the shaft. Once I got the part from you folks I reversed the procedure that I just mentioned, and put the icemaker back together. It works great. The part with shipping was around $16.00. A new icemaker was roughly $159.00. If I would have called a technician it would have cost around $300.00 to repair.

I had made a dry run at the repair after watching the instructional film provided by part select and it seemed easy enough.
The only problem was that i needed to use the electrical cord extender (provided) to adapt to my plug type. That presented a problm because it needed to be tucked up out of the way to allow the ice bin to clear. Just needed to be creative in how you wrapped the cord behind the ice maker unit before snugging the attachment screws.
Cranking out ice like crazy.

First I removed the top hinge of the refrigerator door and then lifted it off the bottom assembly. I had to turn the door on its side to work on the bottom where the broken part was located. I unscrewed the bottom assembly and replaced the broken part with the new door cam. Put it all back together and now the door closes but must be manually pushed to close. When the door was working properly it would shut automatically when released from any position. I think I need to install an additional part - maybe a shim? to make it close automatically. That will be another story.
This was a fairly simple jog to do but since I did not have the proper tools it did take me longer than usual to remove the bolts. I'm happy I did it myself and saved a big repair bill! Thanks to the people at PartSelect.com.

Removed old ice bucket with auger. Unscrewed front plates that form the front of the ice bucket. Replaced the front plates on the new part (ice bucket and auger). Replaced new assemblage. It took about 20 minutes. Had to empty ice out and put in a temporary cooler for storage. Bigger problem than the repair was diagnosing what was wrong. Pushed disagnose button and it said ice maker was working normallly. Careful examination of the ice bucket removed from refrigerator showed spring out of place on long metal rod that protrudes from the back of the ice bucket and fits into a square hole in back of refrigerator. Examined other end of rod that engages with plastic parts that run the ice auger and ice crusher mechanism. A piece must have broken off. That was the problem. Refrigerator ice maker now works fine as originally designed. Push crudh the ice crusher engages and you get crused ice. Push cubes and the icemaker crusher slides out of the way and you get cubes.

Read the how to's AFTER ordering the part. 2 things....1) I wish I had read the comments first and 2) it was much easier than the comments led me to believe.

Had I read the comments first, I would have known to order BOTH the upper and lower cam....though there not a problem with the operation of the door. It would just have been a tad better if I had both. I'm not wanting to have to pay shipping for an additional part when the door works satisfactorily as it is.

As to the comments on how to do it....I took none of them. I (instead) removed the top hinge, and lifted to door off. I did have to have assistance to get the hole in the door aligned with the post, but that was rather easily done.

Would I do it again.....in a heart beat. I feel that I've save on the repair man making a call at the house, and experience has had me charged $60-$100 for virtually the same amount of service. My cost...shipping and all was under $20.00

First i removed the lower cover below doors . Then placed a 4x4 under the door to be fixed to keep it in place. Removed screws from hinge support on unit to remove cam Removed outside screw on door and loosened other to allow other cam to be removed . Always buy two cams if one is broken the other cant be in very good shape .The door will work like new with two .

Removed the top hinge cover held by one screw. Removed the top hinge held by two screws and them lifted the door up and off the bottom hinge. Laid the door on the floor and replaced the cam piece from the kit on the bottome of the door. That required removing one screw and losening another. Removed the lower hinge (two screws) and replaced it with the new one in the kit. The lower hinge includes the other cam piece. Lifted the door onto the lower hinge and then replaced the top hinge and cover.

After reading the stories here, I purchased one door closing cam. After getting into the problem area, I realized I needed 2 cam, so I put the door back together and ordered another cam. If you have this problem, buy 2 cams.

My husband took out the old icemaker in about 5 minutes. The new icemaker was a perfect fit even though the refrigerator was >10yrs old. The only difficult part was the plug extension that was needed so that it would fit into an older appliance. The part was included, it just made the cord about 3 inches longer than it needed to. After working with it for about 20 minutes we were able to fit it on the back side of the icemaker. Now it works great!!

I opened the freezer door and removed the access panel, then with a phillip screwdriver,I removed 1 scew and used a pair of pliers to pull the wires off.I then reversed the prosess.EASY