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3638500511 Kenmore Refrigerator - Instructions

All Instructions for the 3638500511
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door didn't close by itselt
Placed blocks under the refrigerator door to take weight off the lower hinge pin. Removed the hinge by removing two screws into the refrigerator and two screws into the bottom of the door itself. This allows the hinge to be removed so the old nylon "closer" pieces can be removed (the one attached to the refrigerator has a rivet holding it in place so that has to be drilled out and replaced with a 3/16 inch bolt and nut). After re-attaching the nylon "closer" to the refrigerator side of the hinge and placing all the shims back in place, I re-attached the hinge to the door first, then the half hinge to the refrigerator. Had to line up the holes, tighten the screws and presto, the door closes like it was new again.

The freezer door side is more difficult as there are wires and a water line to work around.
Parts Used:
Door Closing Cam
  • Louis from Anchorage, AK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Door would not stay closed
BUY TWO CAMS! Just like the others, both of the cams were shot. My husband & I did this ourselves & have NEVER attempted appliance repair before.
We propped the door up high enough to access the bottom hinge piece on the fridge & removed using socket. Removed the cover from the top hinge. Slid door down off the top hinge in able to get to the cam on bottom of door. Replaced this cam 1st in order to get door back on while worked to get the old cam off hinge. As others posted, this is rivited on. Used grinder to grind off rivit & hammer & punch to punch out. Attached new cam with bolt & nut found in our tin of leftovers. Inserted hinge into door & reattached to fridge. DONE! Not hard at all & didn't even argue the whole time.
Parts Used:
Door Closing Cam
  • Jennifer from Holt, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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The door closing cam had broken up.
The old cam had broken and was on the floor. I ordered one new cam. I should have been told to order at least two, I did not know they worked in pairs. So I had to re-order, I ordersed four, I was able to see that the other (freezer door has cracked cams) door will soon need replacement of the cams. I had trouble installing the new part because the rivit also needed to ba replaced. I did a "Rube Goldgerg" to get the new part to sit properly. I drilled the hole open a little and forced the part into place. All is well. Thank you very much!
Parts Used:
Door Closing Cam
  • J Barry from Sparta, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
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Both door Cams broken even though I could see only one.
I learned from previous descriptions. Most important is there are two cams so order two. Second is that the door can be blocked from the bottom so the door doesn't have to be unloaded if you are careful. Remove the vent cover. Raise the door as high as possible while closed then block it from dropping down. I used wooden blocks. Remove the lower hinge and bracket on the bottom of the door. Put everythng back and you're back in business. A kit with both cams, spacers, and screws with diagram would have been nice to have.
Parts Used:
Door Closing Cam
  • Tom from Ammon, ID
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Refrigerator door was not closing by itself
Please note that I did this repair 2 times before and it was very easy, it took me longer to get the stuff out of the refrigerator door.

But this time the existing upper and lower cams broke, and the lower part of the door was making contact with the screw that holds the lower cam to the lower support bracket damaging the head of the screw.

Now I could not use a screw driver and I had to use a wrench and a vise grip to hold the round screw head (not easy), and then replace the screw and nut.

I had to insert 2 flat washers under the lower support, to separate the door an additional 1/32 from the ref. base to accomodate the fact that the door gasket had lost its regular shape in the lower part of the door (I discover this when I dismounted the door).

Then I removed the damaged cams, replace them with the new ones and now it is working ok.

Manny
Parts Used:
Door Closing Cam
  • MANUEL from PHILADELPHIA, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Change bulb
Easy
Parts Used:
Light Bulb - 40W
  • Louis from LEAGUE CITY, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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not closing. part broke.
Watched the video very good. Thank You
Parts Used:
Door Closing Cam
  • Clinton from Melbourne, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
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Needed new ice maker
Video is a great but still need to read the instuctions because there are parts you may need on the old ice maker. Saved myself a bit of money by not having to call a repairman. The process was very simple. I am glad I did it myself. Thank you Parts Select!
Parts Used:
Ice Maker
  • Carl from Denver, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Ice maker wouldn't shut off
unplug refrigerator. Remove Ice bin then remove the cover off the ice maker,(slides off from bottom then lift off top) no reason to remove ice maker completely. Remove center gear screw and remove main gear from Ejector blade. remove (3) screws holding the front plate. The motor and switches are attached to this plate from behind, do not remove the nut from the from the stud that adjusts the travel for the motor. The Motor and switches will come upt with the plate and the shut off arm will come out of a hole in the top right. Its ok just be careful when you put it back to get it in the hole. remove the old cam and replace it wint the new one and reassemble. Its a bit tricky to get all of the microswitches over the new cam just carefully wiggle the plate and cam and don't push too hard. once everything is lined up it should go back together and you can replace the screws and main gear :)
Parts Used:
Ice Maker
  • Grant from Black Canyon City, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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ice maker pump and water line leaking
I replaced both the punp and water line. the website depicting the repair parts was the best i ever worked with. The parts were high quality delivered on time and easy to install. Total job cost $30 as opposed the cost of of a service man or a new refrig.
Parts Used:
Water Line - 1/4"
  • Edward from Jenks, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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A few small ice cubes in an empty try on return from vacation
Look at various pertenant DYI articles and videos on the internet. Replaced water filter with bypass plug. Checked water flow to icemaker water solenoid. Ran icemaker diagnostic test which failed. Ordered replacement. On receipt of replacement, began replacement work. To wit: Pulled fiidge from wall and unplugged. (Not necessary to shut water off.) Removed small freezer basket. Unloaded main freezer basket, removed it then removed the freezer door. (A screw on each side bolts the door rail of the chassis slide to the freezer chassis slide.) Loosened screws on rear, top of partition between icemaker and small freezer basket. Pushed up on partition front and popped out U-bar supporting partition bottom being carefull not to bend it. Removed same. Removed screws from partition and set aside. Removed grilled "thingy" between rear of icemaker and partition. Now have access to icemaker screws. Loosened the screws, pushed up and out and carefully let it hang by it's connector. Fiddled with the connector locking tabs and finally got it loose. Compared old and new icemaker. Have to keep the old water funnel. The new wiring harness was stiff and the connector had a different orientation. Twisted both the wiring harness and connector to align connector while the icemaker hung by it's cable being careful not to let the icemaer slip and fall to the bottom. After much fiddling, got the connector inserted and locked. Set icemaker over the two screws, pulled it down and tightend the screws. Put the old funnel into the new unit being very careful to get it right the first time. Put grilled "thingy and the partition and U-bar back in, put door back on, put the ice cube bin back, freezer drawers bac and reloaded the frozen food, plugged fridge in. Done! Time to replace icemaker was about 20 minutes and another 2 hours to do the rest ofthe work. Still required only a nutdriver and phillips.
Parts Used:
Ice Maker
  • Robert from Loudon, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Ice maker was not making ice.
First i removed two screws that holds the ice maker in, unplug the plug to the ice maker. I was able to remove the old one. Place the new one in screwed in the two screws and pluged in the plug and in just a little while i had ice again. I am a women, if i can do it any one can. I had a repair man tell me it was going to be $250.00 dollars to replace it. I got on line ordered the ice maker and had it in 4 days. Very fast shipping and easy to install. Tina Kearns Beaumont, Calif
Parts Used:
Ice Maker
  • Tina from Beaumont, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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No ice in hopper
Ice hopper had no ice in it. But water in door worked and if I added ice to hopper, it would dispense in door. I added water to ice maker but no ice was made. Replaced ice maker and all it required was to unplug harness and remove two screws with nut driver. Easy!
Parts Used:
Ice Maker
  • Steve from Tulare, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Ice Maker Leaked Water
Removed Ice Maker (2-Bolts)
Removed Ice Tray Screw Motor (to get to Ice Maker Plug- 4 small screws)
Installed new Ice Maker and reinstalled Ice Maker Screw Motor
Extreamly easy
Parts Used:
Ice Maker
  • Lynn from Elkton, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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The ice maker needed replacing for a couple of years. Then, a couple of weeks ago, the water supply stopped serving both the ice maker, and the drink dispenser.
I ordered both a new replacement ice maker, and a new solenoid/pump. They were delivered to my house within one day and I had them installed in a matter of an hour. I had to use the power extension cord supplied with the ice maker.

The new "quick connect" hose couplings on the new pump are great.
Parts Used:
Ice Maker
  • Robert from Mahomet, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
1 of 3 people found this instruction helpful.
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All Instructions for the 3638500511
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