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363688 Kenmore Refrigerator - Instructions

All Instructions for the 363688
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broken shelf end caps- right side of 2 shelves.
After watching video I took off end shelf caps. It took close to 10 mins to replace them.
Parts Used:
Shelf Support End Cap - Right Side
  • William from PRESQUE ISLE, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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a fan blade broken causing it to make a loud noise
we took off the old one and replaced it.
Parts Used:
Evaporator Fan Blade Kit
  • Marnie from Denver, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
3 of 5 people found this instruction helpful.
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light kept blinking on and off never same way
turn breaker off first then use thin blade screwdriver and plastic pry bar to remove light socket and switch there was plenty of wire so work was easy to install at both ends
Parts Used:
LIGHT SWITCH Light Socket
  • michael from CENTRALIA, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Water Leaking out of bottom of refrig first then out of vegetative bins underneath
Replaced defrost thermostat and defrost controller and also noticed that run capacitator for compressor almost oxidized in two and ordered and replaced and cleaned out drain tube and invertor (which was blocked by frozen peas and other food)or water to drain during defrost cycle and put everything back together and seems to work fine now....storing beer in outside refrig now
Parts Used:
Defrost Control
  • robert from Vicksburg, MS
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench set
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the plastic part had broken and wouldn't support drawer
Replacing the new part wasn't hard, just very time consuming and frustrating. I had to remove two-thirds of the shelving of refrigerator as broken drawer slide was on the bottom and I had to have room to remove old and replace new. Of course, then I had to CLEAN all the drawers and shelving before replacing them and then, because they were fresh and clean, I had to remove the other third of shelving and wash and replace it. So, it was an hour-long or more time. I love your business, and had no idea I could get so many parts for old applicance and replace them myself, and I am a 70-year-old woman! This was the 2nd time to use your site and I will return to it again when needed. Thanks for prompt and reliable service and a site that makes it easy for a neophyte like me to find the broken part ! Keep up the good work.
Parts Used:
Vegetable Drawer Slide Rail - Left Side
  • Beverly from Pensacola, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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Light would no longer turn on
I watched the video online, followed the instructions and within minutes had the part installed. The frig light was working once again! I will say the original switch was very snug and I had to do some very minor scraping of the plastic to get the new part to slide in.
Parts Used:
LIGHT SWITCH
  • paypal_shipping_address from Ripon, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
3 of 6 people found this instruction helpful.
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The icemaker quit making ice and the water started forming on the bottom of the ice bucket.
First I removed the electrical plug from the back of the freezer that plugs into the icemaker. I then removed the two hex head screws that hold the icemaker to the wall of the freezer and removed the icemaker. I removed the plastic cover, which incidentally protects the gears, by prying it off with a srewdriver. I removed three small nuts(7mm) which holds the internal cam in place. I removed the cam by pulling it off the shaft. Once I got the part from you folks I reversed the procedure that I just mentioned, and put the icemaker back together. It works great. The part with shipping was around $16.00. A new icemaker was roughly $159.00. If I would have called a technician it would have cost around $300.00 to repair.
Parts Used:
Ice Maker
  • John from Anaheim, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
2 of 3 people found this instruction helpful.
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Light out
Turned off the breaker to the fridge because I couldn't reach the power plug to unplug it . Use small flat head screwdriver to pop out the piece, disconnected the rubber prong connectors, inserted the new piece into the rubber prongs snapped it back into place. Flipped the breaker back on and prayed it worked. It did and I saved myself $120 service call.
Parts Used:
LIGHT SWITCH
  • Jodi from Benton Harbor, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
2 of 3 people found this instruction helpful.
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Ice maker stopped making ice
I had made a dry run at the repair after watching the instructional film provided by part select and it seemed easy enough.
The only problem was that i needed to use the electrical cord extender (provided) to adapt to my plug type. That presented a problm because it needed to be tucked up out of the way to allow the ice bin to clear. Just needed to be creative in how you wrapped the cord behind the ice maker unit before snugging the attachment screws.
Cranking out ice like crazy.
Parts Used:
Ice Maker
  • Robert from Wyckoff, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 3 people found this instruction helpful.
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the condenser fan motor was intermittently verynoisy. obvious sign of a (possibly imminent) failure
1 unplug the appliance
2. remove the rear cardboard cover, giving access to the compressor and condenser area
3. remove the two (condenser motor bracket) mounting screws, then with the motor assembly in your hand remove the the fan blade which is friction mounted to the motor shaft( note the exact position of the fan blade on the motor shaft so you can replace it in the same position when you reassemble), remove the two wires connected to the motor. Also remove the rubber resilient mounting grommets on the motor mount frame as these can harden with age and cause excessive vibration.
4 install the new motor into the mounting frame with the new grommets
5 reconnect the two wires to the new motor (non polarized)
6 secure the mounting frame (with the installed new motor) back in place
7 slide the fan blade onto the new motor shaft
8 screw the rear access panel back in place
plug in the refrigerator. the next time the compressor and condenser fan cycle on, verify operation of the new condenser fan motor
Parts Used:
Condenser Fan Motor Evaporator/Condensor Fan Grommet
  • Herbert from POCONO LAKE, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
2 of 3 people found this instruction helpful.
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Had a 'ticking' sound
Separately (from a different site) purchased new compressor fan and motor. I purchased the grommets here because the other site listed the grommets as temporarily out of stock. I did watch one of the videos on PartSelect about the grommet replacement. Repair was pretty simple, biggest challenge was getting to the screw on the far side of the motor. Removed the two screws holding the fan motor into place. Removed motor and blade. Reinstalled with new fan blade, new grommet and new motor.
Parts Used:
Evaporator/Condensor Fan Grommet
  • John from PARKVILLE, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
1 person found this instruction helpful.
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water leaking from under dishwasher
Water was leaking from under the GE dishwasher, but once we pulled it out, had apparently been going on for a little while. Turning the water off to the dishwasher made it stop, so it was happening even when the unit was not running, potentially indicating somewhere early in the path of the water to and into the machine.

Indeed, inspecting the water inlet vale showed a slow leak. Getting the replacement part was fine, and it fit the electrical, water inlet (existing 90-degree water inlet elbow), and water outlet connections just fine - but the original machine screws that held on the original water inlet valve did not work. It took a little research to figure out the new type of screw required, which was apparently a 10/16 Type AB, which seemed to be a less common type of sheet metal screw (with a point), as opposed to the original flat-ended machine screws. So, after ordering those separately (which were a bit expensive), it went together fine.

A note on the water inlet valve part just indicating the the threading on those parts has changed over time, so potentially ordering the screws to attach it might be worthwhile, would be good information to add about the water inlet valve.
Parts Used:
SCREW
  • Edward from E LONGMEADOW, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set, Wrench (Adjustable)
1 person found this instruction helpful.
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On/off switch stuck in the off position
Removed icemaker from freezer,
Removed 3 screws from cover plate, and removed screw securing main gear, removed gear.
Pulled back cover plate to expose switches and mechanism.
Removed screw holding switch to remove switch, and installed new switch.
I should have taken a pic of the cover plate, the interior mechanism and the wiring as I went along. It would have saved me 45 minutes in reassembly. Also, as luck would have it, I reversed the wiring on the switch. So off was on, and I had to remove it, switch wires and re-install.
But it works!
Parts Used:
Icemaker Switch
  • Dan from HIGHLAND, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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Fridge wasn't cooling and half freezing
Part was perfect fit .Removed fan .three screws.replaced that s it
Parts Used:
Condenser Fan Motor - 115V
  • Wendell Hayes from Dillob, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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I found a broken slide rail after replacing a center slide rail.
I followed the directions on the site for the center slide replacement. I had actually called a local store and had him order the first part. It took several days and then I started searching online and found this site.Then I ordered the second part on line and to my surprise it arrived the next day. I was fortunate enough to have lived only about 70 miles from the distributer.Following the directions I found here is how I attempted the initial repair. With the vegetable bins out fo the bottom, I removed the plate covering the front frame by gently prying it off. Then I removed the two screws to losen the bar and lifted out the glass shelf. I didn't have much difficulty removing the frame since the front piece support for the slide rail that fit into the frame was already broken. I also had to loosen the screws on the back rail. I removed the entire frame and then replaced the side rail reinserting it into the end caps. I replaced the back screws and then the front ones .I replaced the glass shelf and then the cover cap for the shelf.
The only problem I encountered was that I couldn't seem to get the back screws really tight and I don't know why.
Parts Used:
Vegetable Drawer Slide Rail - Right Side
  • Anna from Weatherly, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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All Instructions for the 363688
121 - 135 of 317