36359577991 Kenmore Refrigerator - Instructions
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Rubber actuator cover would not shutoff
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James from Papillion, NE
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
11 of 21 people
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refrigerator ice bucket was rusty
My husband just pulled out the defective ice bucket and replaced the new one.
Parts Used:
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Eleda from Humble, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
7 of 9 people
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Fridge not cold & DE light flashing on status panel
Removed all the freezer shelves/trays. Removed screws top and bottom on back panel. Found coils completely frozen over. Used heat gun to completely melt all the ice. Found that the Defrost Heater actually includes a new Defrost Thermostat (unlike the service manual shows). Unplugged and unsrewed the old Defrost heater parts and unclipped the Defrost Thermostat. Installed the new parts, put everything back together, and returned the unneeded Defrost Thermostat for a refund. It's been working fine ever since.
Parts Used:
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Robert from Niceville, FL
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
6 of 7 people
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Refrigerator water dispenser tube (5/16"OD) broken at the back by valve
Tube was too short so I used the union to attach additional tubing to reach the valve at the lower rear of refrigerator
Parts Used:
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Peter from Marietta, GA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Wrench set
6 of 7 people
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Refrigerator would not defrost
When it was discovered there was a cooling problem in the refrigerator, I went to parts select web site and went through the troubleshooting section. Then I tested the defrost timer and the defrost element as directed by the web site. I then found out doing this, that is was the defrost timer. I ordered the part online and it was delivered THE NEXT DAY! I removed the bottom panel of the fridge, removed the screw holding the old timer, removed the wires, and reversed the procedure to install the new one. It has been 1 week, and everything is working great. Thank you PartSelect.
I have since then recommended you to a relative who was having the same problem. Thanks again.
I have since then recommended you to a relative who was having the same problem. Thanks again.
Parts Used:
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Thomas from Dresden, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
7 of 10 people
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Cold water for door - leaked on floor
Pulled new tubing to the tank and put a union about 8 inches down from tank to new tubing. Great repair. Parts not readily available locally.
Parts Used:
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JOSEPH from SURFSIDE, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
5 of 5 people
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Unit had stopped making ice
Ordered the icemaker replacement. unplugged the unit, followed the simple instructions and got it done in less than 30 minutes. It did take a LONG time to start making ice. But it's working now.
Parts Used:
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Ron from ORANGE, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
5 of 5 people
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light not working
I used pliers to pull lightly on the head of the switch, while I inserted a small flat head screw driver into the base of switch and gently worked around the edges to free it from the panel.
Parts Used:
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robert from FRANKLIN SQ, NY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
7 of 11 people
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Refrigerator door would not shut
Removed old hinge assembly, bolted on new assembly-door shut like new
Parts Used:
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Bobby from SENECA, SC
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
5 of 5 people
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union connector leaking
replaced with new connector and it worked great. also replaced the water filter and that was super easy!
Parts Used:
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Amy from Bryan, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
7 of 11 people
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Ice trap door would not open
1. Unplug refrigerator or flip breaker to kill power to the refrigerator.
2. With hands, gently pull the bottom lip of the 3" X 11" face plate panel above the dispenser head.
3. Remove the 4 screws that are under the removed panel.
4. Tip the assemby down to reveal 2 plugs.
5. Gently pull the 2 plugs to disconnect.
6. Open the assembly to reveal the solenoid.
7. There are 3 screws at the base of the solenoid. The center screw attaches to the green ground wire.
8. Remove the three screws.
9. Observe: The bracket at the top of the solenoid unit tucks behind a 4th screw above the solenoid. You may need to loosen this screw to relesae the solenoid.
10.Unplug the yellow and red connector to the solenoid. It should not be totally free to remove.
11. Put the plunger into the solenoid. Note that the plunger has an opening to insert the white plastic trigger for the trap door. Make sure the trigger is inserted into this opening before reassembling.
12. Plug the yellow and red connector into the new solenoid.
13. Position the new solenoid to match the screw holes. The bracket at the top of the solenoid tucks under the 4th screw. Tighten as necessary.
14. Insert the green ground wire into the middle screw hole at the base of the solenoid and tighten.
15. Insert the two screws to either side of the ground wire and tighten.
16. Gently reconnect the two plugs.
17. Tip the assembly back into place making sure the trap door and hoses are lined up correctly.
18. Replace the 4 screws.
19. Snap the face plate back into place.
20. Turn on the power and give it a try!
I used other instructions provided by customers on the website. They were very useful.
This is the second time we replaced this unit. The first replacement failed within the one-year warranty period. I called customer service and they had a replacement part and refund for the previous part on its way immediately. Excellent service!
2. With hands, gently pull the bottom lip of the 3" X 11" face plate panel above the dispenser head.
3. Remove the 4 screws that are under the removed panel.
4. Tip the assemby down to reveal 2 plugs.
5. Gently pull the 2 plugs to disconnect.
6. Open the assembly to reveal the solenoid.
7. There are 3 screws at the base of the solenoid. The center screw attaches to the green ground wire.
8. Remove the three screws.
9. Observe: The bracket at the top of the solenoid unit tucks behind a 4th screw above the solenoid. You may need to loosen this screw to relesae the solenoid.
10.Unplug the yellow and red connector to the solenoid. It should not be totally free to remove.
11. Put the plunger into the solenoid. Note that the plunger has an opening to insert the white plastic trigger for the trap door. Make sure the trigger is inserted into this opening before reassembling.
12. Plug the yellow and red connector into the new solenoid.
13. Position the new solenoid to match the screw holes. The bracket at the top of the solenoid tucks under the 4th screw. Tighten as necessary.
14. Insert the green ground wire into the middle screw hole at the base of the solenoid and tighten.
15. Insert the two screws to either side of the ground wire and tighten.
16. Gently reconnect the two plugs.
17. Tip the assembly back into place making sure the trap door and hoses are lined up correctly.
18. Replace the 4 screws.
19. Snap the face plate back into place.
20. Turn on the power and give it a try!
I used other instructions provided by customers on the website. They were very useful.
This is the second time we replaced this unit. The first replacement failed within the one-year warranty period. I called customer service and they had a replacement part and refund for the previous part on its way immediately. Excellent service!
Parts Used:
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Susan from Polson, MT
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
6 of 8 people
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Broken drawer slides.
Pretty much self explanatory.Removed drawer and anything on top of glass shelf.Remove two screws holding on slide.Replace with new slide.Repeat on other side.Replace shelf and drawer.
Parts Used:
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H T from South Haven, MI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
5 of 5 people
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Refrigerator was warm and freezer was still cool. Removed back panel in freezer to find it frozen solid!! Thawed it out using a hair dryer, worked for a couple of days but it quickly was frozen yet again.
Removed back panel from freezer by removing a few screws.. Unplugged refrigerator as not get shocked.. removed old heaters and thermostat and replaced with new ones and it's been working perfectly!!
Parts Used:
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Sherrie from Midville, GA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
6 of 8 people
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Ice chute frosted up
Procedure for Replacing the Ice Chute Plate
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.
1. Turn off the power.
2. Snap off the outside trim ring. Use a plastic screwdriver to avoid scratching the cabinet.
3. Locate the three small holes below the control panel facing, just above ice chute. The center hole is not used. With a small, blunt, object (wire – blunted nail) that is slightly smaller than the holes, push up rather firmly up through the outer holes to release front control panel.
4. Remove the three wire connectors from printed circuit board. Firmly pull/pry them straight out of retaining clip. Use caution: Excessive force will break clips.
5. Release the secondary panel by removing four screws (one in each corner).
6. Remove the flap assembly.
7. Clean all accessible areas with 1/10 bleach water to sanitize. Rinse the cleaned area with clear water and thoroughly dry everything before re-assembling the panel.
8. Install the new flap assembly.
9. Re-installed everything in the reverse order and check the functionality.
10. Order a spare ice chute flapper to be ready for the next event.
Parts Used:
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Phillip from Springfield, VA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
6 of 9 people
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Water Line Broke that brings water to the Door
First Remove the screw and cover from the left top front of the fridge using a Phillips Screw Driver # 2
Then using a nut driver 1/4 of inch (or Socket set)
remove the two nuts holding the door hinge keeping the door in closed position. Now unplug the electrical connector between the door and the fridge body(Simply pulling it apart) Now hold the door from the middle and raise it up so that it can slide out from the bottom hole, on the main body
Now place the door on a table or a flat surface(Put may be a sheet or some thing to prevent the finish from getting scratched) Now remove the nuts around the inner panel of the door(nut Driver or Socket set) Remove the old lining and discard .Install the new lines and then replace every thing in the reverse order.
Note : Before tighting the top nuts of the door, make sure you keep the door aligened so you would not have to do it after completeing the job.
Then using a nut driver 1/4 of inch (or Socket set)
remove the two nuts holding the door hinge keeping the door in closed position. Now unplug the electrical connector between the door and the fridge body(Simply pulling it apart) Now hold the door from the middle and raise it up so that it can slide out from the bottom hole, on the main body
Now place the door on a table or a flat surface(Put may be a sheet or some thing to prevent the finish from getting scratched) Now remove the nuts around the inner panel of the door(nut Driver or Socket set) Remove the old lining and discard .Install the new lines and then replace every thing in the reverse order.
Note : Before tighting the top nuts of the door, make sure you keep the door aligened so you would not have to do it after completeing the job.
Parts Used:
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Ather from Commerce, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
11 of 24 people
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