36359572991 Kenmore Refrigerator - Instructions
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Hinge at base of doors cracked and broke causing door to slip down when opened
Note difference between Freezer and Fresh food door.
Also, did not need the Door Stop but should have ordered one water tube union (PS299116). See Freezer below
Fresh Food Door
1. Removed cap at top of fresh food door (Philips screw) and used socket wrench to remove two hex head screws from top of refrigerator.
2. This allowed door to be lifted off base.
3. Removed door stop, hinge shim and broken cam riser from door using socket set and nut driver. Two hex head screws.
4. Replaced all three parts with new parts, re-attached using existing Hex Screws. Make sure cam riser is aligned properly to allow door to fit back on hinge. If it's slightly off, the door will not settle on hinge properly.
5. Replaced door, make sure it aligns properly before tightening Hex Screws to top of Refrigerator. Replaced cap at top.
Same process for freezer door except:
a. At the top of the door, I had an electrical connection due to Ice/water dispenser in the door. This connection is fairly easy to disconnect.
b. There is a drain tube that runs inside the door and through the hinge assembly in the base of the door. The door can not be removed unless the tube is disconnected or cut. There was a Water Tube Union (PS299116) just beyond the bottom hinge which I was able to disassemble to free the tube. However, this took considerable force and luck and I would recommend you consider buying a new part in case it breaks or you need to cut the tube. Otherwise you will not be able to get the door off. Once the tube is disconnected, it easily slides through the hinge and the door can be removed.
Also, did not need the Door Stop but should have ordered one water tube union (PS299116). See Freezer below
Fresh Food Door
1. Removed cap at top of fresh food door (Philips screw) and used socket wrench to remove two hex head screws from top of refrigerator.
2. This allowed door to be lifted off base.
3. Removed door stop, hinge shim and broken cam riser from door using socket set and nut driver. Two hex head screws.
4. Replaced all three parts with new parts, re-attached using existing Hex Screws. Make sure cam riser is aligned properly to allow door to fit back on hinge. If it's slightly off, the door will not settle on hinge properly.
5. Replaced door, make sure it aligns properly before tightening Hex Screws to top of Refrigerator. Replaced cap at top.
Same process for freezer door except:
a. At the top of the door, I had an electrical connection due to Ice/water dispenser in the door. This connection is fairly easy to disconnect.
b. There is a drain tube that runs inside the door and through the hinge assembly in the base of the door. The door can not be removed unless the tube is disconnected or cut. There was a Water Tube Union (PS299116) just beyond the bottom hinge which I was able to disassemble to free the tube. However, this took considerable force and luck and I would recommend you consider buying a new part in case it breaks or you need to cut the tube. Otherwise you will not be able to get the door off. Once the tube is disconnected, it easily slides through the hinge and the door can be removed.
Parts Used:
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James from Cromwell, CT
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
12 of 12 people
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Existing light switch was hard to remove.
The existing light switch was very hard to remove. I ended up having to grab it with a pair of pliers and pull it out. Once it was out, it was very easy to put in the replacement and it seems to be working fine.
Parts Used:
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Stephen from Jupiter, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
14 of 19 people
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ice would not dispense
I removed 6 screws, unplugged assembly that had motor attached,removed from fridg,replaced motor and reinstalled assembly, putting back 6 screws.works like new.
thanks.
thanks.
Parts Used:
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john from montgomery, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers, Socket set
14 of 19 people
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Ice maker ot making ice
First I replaced the double valve because the ice maker was not filling with water. It still did not work. Then I replaced the ice maker itself. This worked and was relatively easy to replace. I had to use the water fill "slide" from the old ice maker. The new one was too narrow and it leaked water into the freezer.
Parts Used:
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Barry from Phoenix, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
18 of 31 people
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Noisey Motor, Bearings Out, Dying
Remove back cover, exposing fan motor. Turn off power, remove nut on fan blades. Remove fan carefully, do not bend. Unhook wiring harness. Remove three screws that hold the motor on the back frame. Remove old motor, install new. Carefully, reinstall fan blades, hook up wiring, and your ready for tryout. Also do some cleaning while your there. Clean old fan blades with hot soapy water or contact cleaner. Everything runs better clean!
Parts Used:
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PERRY from VANDERBILT, MI
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Difficulty Level:Easy
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Wrench set
12 of 13 people
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Ice Maker Timing was off
The Ice maker would not run through a cycle. It would fill with water and produce ice but would need a little help by pressing up on the ejector to run through its cycle. Otherwise, it would not bring the ice to the holding bend. Sometimes the water would not fill. The icemaker was making ice it just was not letting the ice maker run through its cycle so I figured it had to be the circuit board. I bought the circut board which was easy to install.
1) Turn off water line and unplug power.
2) Pop off front panel plate at ice cube select switch area.
3) Unscrew 4 screws that holds control panel housing in place.
4) Remove panel assembly by disconnecting two different wiring plugs.
5) Unscrew 2 screws that allows access to control circuit board at end cap.
6) Remove circuit board by sliding it out of the assembly housing.
7) Install new circuit control board in assemble housing and screw on end cap retainer.
8) Attach two electrical wiring plugs.
9) Install control board assemble housing into frig opening and secure with 4 screws.
10) Install front panel plate (pops on).
11) Plug in power and turn on water line.
1) Turn off water line and unplug power.
2) Pop off front panel plate at ice cube select switch area.
3) Unscrew 4 screws that holds control panel housing in place.
4) Remove panel assembly by disconnecting two different wiring plugs.
5) Unscrew 2 screws that allows access to control circuit board at end cap.
6) Remove circuit board by sliding it out of the assembly housing.
7) Install new circuit control board in assemble housing and screw on end cap retainer.
8) Attach two electrical wiring plugs.
9) Install control board assemble housing into frig opening and secure with 4 screws.
10) Install front panel plate (pops on).
11) Plug in power and turn on water line.
Parts Used:
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Mark from Antelope, CA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
11 of 11 people
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This replacement of the light shield was fast and easy. I wish they all good go this smooth.
I repaired as follows. 1) Open freezer door. 2)Removed ice maker bin. 3) removed screw with broken tab on it. 4) install new shield slide to side.
5) Reinstall screw. 6) Grab TAB (tasty adult beverage) and enjoy on back deck while talking about how good you are at repairing stuff.... HA!
5) Reinstall screw. 6) Grab TAB (tasty adult beverage) and enjoy on back deck while talking about how good you are at repairing stuff.... HA!
Parts Used:
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Stephen from Northglenn, CO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
11 of 11 people
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The cam broke apart and the pieces were on the floor. The door did not close automatically. This was on the freezer side.
I used the same steps as described in other descriptions listed here. Since I was changing the hinge assembly on the freezer side the difference I discovered was that there was a nylon water hose inside the hinge assembly that I did not at first know how to remove. I finally called a repairman I happened to know and following his instruction simply snapped the hose loose where there was a connector and placed a cloth under it to catch the moisture that drained. Having done that, the rest of the assembly went just the same way as the other instructions listed here said that it would. Door now functions like new.
Parts Used:
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Bennie from Gainesville, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
12 of 14 people
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slow water flow in dispenser
opened refrigerator door located water filter location in right back corner unscrewd 1/2 turn and out it comes without shutting off water it is a snap to do by anyone and shipment was really quick thanks. People do not call a service tech for something this simple even a child tall enough can do it.
Parts Used:
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dwight from phoenix, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
14 of 21 people
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Light in the refrigerator went out
After I bought what I thought I needed for the repair. I asked a friend to come over and look at it. He changed the
the light socket and put the same light bulb in and it works great. I am returning the light switch but decided to keep the light bulb.
Getting on the internet was so easy. This was really very simple. Thank you for making what I thought would be a big ordeal into something very simple.
Paulette Johnson
the light socket and put the same light bulb in and it works great. I am returning the light switch but decided to keep the light bulb.
Getting on the internet was so easy. This was really very simple. Thank you for making what I thought would be a big ordeal into something very simple.
Paulette Johnson
Parts Used:
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Paulette B. from Santa Ana, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
13 of 18 people
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Fridge wouldn't start
Removed cowling unpluged timer and pluged in new one.
Great Service, got part in one day
Great Service, got part in one day
Parts Used:
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Patrick from Medford, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
12 of 15 people
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Flapper was stuck open. Old and warped.
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James from Virginia Beach, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
16 of 27 people
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Moving the refrigerator into my new (very old) house we had to remove the doors which resulted in a crimped hose and union
Remove lower front panel, disconnect damaged union from water hose under freezer door, replace with new union, tighten and reattach front panel. No more water coming from under the unit. Ice maker and dispenser features returned to working order!
Parts Used:
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Laura from Manchester, NH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
16 of 28 people
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Interior light needed replaced
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
Parts Used:
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Leo from TWIN FALLS, ID
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
22 of 46 people
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Defrost Thermostat quit working
Take the back panel off inside of freezer side. Cut the wires off old Defrost Thermostat and strip the ends. Attach the wires of the new one and tighten with wire nuts. Put back panel back on.
Parts Used:
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Jimmy from Palmer, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
11 of 13 people
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