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36358897891 Kenmore Refrigerator - Instructions

All Instructions for the 36358897891
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Crushed Ice Only
Let me start by saying, I usually hire something like this out but figured I would give it a try. The install was fairly straight forward, however it would’ve been nice if the instructions would have been more useful. Instructing me to remove one screw to release the auger and solenoid enclosure wouldve been nice. There were 3 other screws that I didn’t need to remove and they were the ones holding the auger in place, which made assembling that much more difficult. Once to enclosure was removed, and the solenoid was exposed, it was a seemless process. I would however, recommend paying attention to or taking a picture of the connections on the solenoid. I was lucky to remember or got lucky. Regardless, I was able to complete the project successfully. If I had to do it again, I believe it can be done in 30 minutes or less.
Parts Used:
Ice Dispenser Solenoid Service Kit
  • Allen from Hills, IA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Ice maker stopped making ice
I had made a dry run at the repair after watching the instructional film provided by part select and it seemed easy enough.
The only problem was that i needed to use the electrical cord extender (provided) to adapt to my plug type. That presented a problm because it needed to be tucked up out of the way to allow the ice bin to clear. Just needed to be creative in how you wrapped the cord behind the ice maker unit before snugging the attachment screws.
Cranking out ice like crazy.
Parts Used:
Ice Maker
  • Robert from Wyckoff, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Flapper was worn and misshapen allowing warm air in freezer, ice cubes to melt and drip and impairing function of ice dispenser. Frost formed in ice dispensing chute also.
Followed the online video. Unplugged refrigerator, removed trim piece, lifted control board cover, removed 4 screws retaining circuit control board and removed the 3 connectors from the control board. Located flapper and removed by using small flat tip to take tension off flapper connectors. Helper held flash light to illuminate flapper connectors. Reversed procedure. New flapper seals well and cured problems. Circuit board was a bit different than one in video, but still had the 3 connectors. Marked each connector with grease pencil at top edge to ensure correct reconnection. Should note how wires are threaded around circuit board to ensure they are tucked back in correctly in reassembly. Remove trim piece carefully. I broke 2 of the 8 plastic pins that hold trim on. May be due to age of unit as they were brittle. 6 pins still hold trim piece flush.
Parts Used:
Dispenser Door Assembly or Flapper
  • Mark from HAYMARKET, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Remove front cover
Remove front cover did not remove wires remove ice and water unit took off flapper put new one on 5 minutes back together
Parts Used:
Dispenser Door Assembly or Flapper
  • Philip from S BURLINGTON, VT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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On/off switch stuck in the off position
Removed icemaker from freezer,
Removed 3 screws from cover plate, and removed screw securing main gear, removed gear.
Pulled back cover plate to expose switches and mechanism.
Removed screw holding switch to remove switch, and installed new switch.
I should have taken a pic of the cover plate, the interior mechanism and the wiring as I went along. It would have saved me 45 minutes in reassembly. Also, as luck would have it, I reversed the wiring on the switch. So off was on, and I had to remove it, switch wires and re-install.
But it works!
Parts Used:
Icemaker Switch
  • Dan from HIGHLAND, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Frost buildup in freezer by the ice maker
Replaced dispenser door flapper by following the do it yourself video in this site. It was really easy. Just be careful when removing the dispenser black bezel. I broke one of the little tabs when taking it off.
Parts Used:
Dispenser Door Assembly or Flapper
  • Alex from Cary, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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icemaker quit working when we moved
My husband took out the old icemaker in about 5 minutes. The new icemaker was a perfect fit even though the refrigerator was >10yrs old. The only difficult part was the plug extension that was needed so that it would fit into an older appliance. The part was included, it just made the cord about 3 inches longer than it needed to. After working with it for about 20 minutes we were able to fit it on the back side of the icemaker. Now it works great!!
Parts Used:
Ice Maker
  • Regina from Taylorsville, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Watched video on flapper assembly replacement looked real ready. Video failed to mention ice dispenser trim was glued in place . Had to buy real small paint scrapper that would fit in dispenser outlet to free inside edge of trim piece. Once I got it all loose job went very easy.
Use small putty knife to cut internal sealant on ice maker door trim piece. Then you can easily remove it.
Parts Used:
Dispenser Door Assembly or Flapper
  • Dennis from Rogers, AR
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
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Had a 'ticking' sound
Separately (from a different site) purchased new compressor fan and motor. I purchased the grommets here because the other site listed the grommets as temporarily out of stock. I did watch one of the videos on PartSelect about the grommet replacement. Repair was pretty simple, biggest challenge was getting to the screw on the far side of the motor. Removed the two screws holding the fan motor into place. Removed motor and blade. Reinstalled with new fan blade, new grommet and new motor.
Parts Used:
Evaporator/Condensor Fan Grommet
  • John from PARKVILLE, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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On the water dispenser line, the heat from the compressor unit had cracked the feed line, resulting in a leak.
I removed the plate covering the water valve for the ice maker and water dispenser, removed the nut holding the 5/16" tubing to the valve and took off the tubing and nut. I did not need to turn off the water supply or unplug the unit. I removed the kick panel in the bottom front of the refrigerator, replaced the existing plastic fitting with a new push-on fitting, then spliced the tubing coming from the water chiller to the valve where the leak was thus bypassing the broken tubing with new tubing. I reassembled the valve using the original plastic compression nut, replaced the cover and ran the water dispenser while checking for leaks. The water dispanser works great with no leaks.
Parts Used:
Water Tube and Grommet Kit
  • Walter from SANDIA PARK, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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Original part cracked allowing crushing fingers to grab plastic guide jamming it.
Part attaches to metal plate near crushing fingers which attaches to ice holding bin. Remove about 6 screws total on each side of plate. You must disassemble the auger & other parts so you can reassemble it in the proper order. Not many parts but i always take pics to cut down on time. New part is at the other end of the auger and acts as the holde of the auger shaft. Picture a crankshaft with a bearing on each end so the auger rotates between new part and the other end of auger shaft. That's it.
Parts Used:
Crusher Dispenser Housing
  • Barry from SUN VALLEY, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Fridge wasn't cooling and half freezing
Part was perfect fit .Removed fan .three screws.replaced that s it
Parts Used:
Condenser Fan Motor - 115V
  • Wendell Hayes from Dillob, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Warm air enters ice dispenser on door
Replaced flapper. Followed the video. The lamp caused the removable plastic bracket (which supports the control panel and the ice chute) to fuse with the plastic frame in the door. Eventually broke the fused plastic, removed the bracket, and filed the rough broken plastic before reassembly.
Parts Used:
Dispenser Door Assembly or Flapper
  • J Stephen from BETHESDA, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Leaking And Making Stalactites
Had to defrost the freezer to melt off all the ice before servicing. Once that was done the icemaker replacement only took about 15-30 minutes to complete. The new icemaker came with many accessories and adaptors that were not needed and the instructions were based on replacing an older model and not really clear for my model. They mentioned not being able to use the new stripper but it was exactly the same as the old one so I left the new one in place. All in all it was easy and did the job.
Parts Used:
Ice Maker
  • Richard from Zephyrhills, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
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Thought flapper in ice dispenser was problem. - more serious, more costly - not a DIY! New fridge here we come!
Opened, discovered not flapper but more complicated
Parts Used:
Dispenser Door Assembly or Flapper
  • Gail from LEXINGTON, SC
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
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All Instructions for the 36358897891
76 - 90 of 274