363584 Kenmore Refrigerator - Instructions
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Freezer wasn't keeping food frozen
First I turned the freezer off and took out all of the shelves in the freezer section. I then removed the guides that the shelves go into. I removed these only from one side of the freezer - the left side actually. Now I removed the plastic piece that keeps the bulb in the freezer protected. Removed the bulb. Removed the three screws on the top and the two in the bottom that keep the rear panel of the freezer attached. This exposed the header cable and the coils. The coils had ice on the lower section, I used a hair dryer to melt the ice. Removed the cable assembly that has the two heater elements and the thermostat. The thermostat had to be plucked off the the metal pipe of coils. Replaced the assembly with the purchased assembly. Clipped the thermostat onto the metal pipe of the coils. COnnected the wires at the white connector. Attached the real panel using the five screws, put the bulb back in, installed the bulb cover, installed the shelf guides, put the shelves back in.
Freezer freezes very well now.
Freezer freezes very well now.
Parts Used:
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Alok from Alpharetta, GA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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freezer coils not thawing and fridge getting warm.
Replacing the heater is very easy. Remove the wire racks and the two lower rack bracket screws. Remove the two screws to the back panel, unclip the ground wire and remove the panel. Two screws hold he heater on and two wires for the connection.
However, this did not solve my problem. The story is this. The fridge was getting warm because the coils were freezing over. I called the local repair guys "poncho and lefty" and they came out and replace the themostat and charged me $150. It still froze over a week later. They came back and said it must be the circuit board and charged me just for the $125 part. Nope, it still froze over in a week. So I thought I would take things into my own hands and tell poncho and left to hit the trail. I then ordered a new heater because the old one looked bad even though it checked out okay with an ohm meter. Unfortunately, that didn't solve the problem either. The last thing is to replace are the temp sensors. But before I ordered anything I submitted my problem to a "fix it" forum and someone suggested to check the part number of the themostat that was put in. This turned out to be a brilliant observation. It seems poncho and lefty replace the thermostate with one that is used with a timer. This fridge has the timer built into the circuit board and has a very different temp range than the one they replace it with. Their first clue should have been that the wires were a different color than the one they were replacing and that the part number was totally different than the one they took out. So I ordered a new thermostat and the three temp sensors and replace all of this and the unit works as good as new. The forum also told me that the bullet shaped temp sensor were faulty and should all be replaced, which I did.
Now I have all new parts, so it should be good to go until the compressor takes a nose dive. Hopefully, that will not be for 5 or 6 more years.
However, this did not solve my problem. The story is this. The fridge was getting warm because the coils were freezing over. I called the local repair guys "poncho and lefty" and they came out and replace the themostat and charged me $150. It still froze over a week later. They came back and said it must be the circuit board and charged me just for the $125 part. Nope, it still froze over in a week. So I thought I would take things into my own hands and tell poncho and left to hit the trail. I then ordered a new heater because the old one looked bad even though it checked out okay with an ohm meter. Unfortunately, that didn't solve the problem either. The last thing is to replace are the temp sensors. But before I ordered anything I submitted my problem to a "fix it" forum and someone suggested to check the part number of the themostat that was put in. This turned out to be a brilliant observation. It seems poncho and lefty replace the thermostate with one that is used with a timer. This fridge has the timer built into the circuit board and has a very different temp range than the one they replace it with. Their first clue should have been that the wires were a different color than the one they were replacing and that the part number was totally different than the one they took out. So I ordered a new thermostat and the three temp sensors and replace all of this and the unit works as good as new. The forum also told me that the bullet shaped temp sensor were faulty and should all be replaced, which I did.
Now I have all new parts, so it should be good to go until the compressor takes a nose dive. Hopefully, that will not be for 5 or 6 more years.
Parts Used:
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Gerald from Ada, MI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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The old Solenoid was rusted and made a loud noise, also kept the trap door open.
First I removed the face plate by lightly prying . Once removed noticed 4 screws. Removing the screws allows you to gain access to the two plugs, one for the solenoid and the other for the switch that energizes the solenoid . Unplug the connectors and carefully lower the piece enough to reach the 3 screws that hold the solenoid in place. The 4th screw in the center at the bottom of the solenoid is the ground wire. If it is rusted like mine was just re-attatch it to one of the solenoids holding screw. It must be grounded!
Just re-assemble, just dont forget to replug the connectors. Also a little hint, If you open the freezer door a little you wont trigger the solenoid.
Just re-assemble, just dont forget to replug the connectors. Also a little hint, If you open the freezer door a little you wont trigger the solenoid.
Parts Used:
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Kevin from West Palm Beach, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
24 of 27 people
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This seems to be a design problem because I have to replace this part about every other year since we bought it. I tried to talk to GE but all they want to do is send a service man out to replace the part for about 100.00, But I do it for around 15.00. I just think they should find out why the rubbe
The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!
Parts Used:
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Jeff from Columbia City, IN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
26 of 35 people
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Failed Icemaker
Shut off power to the refrige. Removed old icemaker, using large hammer. Installed new unit.
Parts Used:
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GARY from PARRISH, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Wrench set
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Freezer would ice up and refrigerator stop cooling
First i unpluged the power then cleaned everything out of freezer and removed all the drawers and racks them removed the 2 screws at bottem of freezerand removed panel then removed 4 screws on the bulbs and unpluged the wire and took off the sensor and replaced with new one put everthing back. Then on the top of refigerator side on the top behind the adjuster is the defrost timer pulled handle out and off removed plastic shield and removed 2 screws and unplug the timer and change it then put everything back and pluged back in and everything worked in a few minutes
Parts Used:
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Brian from Tallulah, LA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
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low flowing water (not just a drip) from refrigerator ice maker
The icemaker's valve is easy to inspect and test. First, gently pull the refrigerator away from the wall, and unplug it. Turn off the water supply to the icemaker by closing the shut-off valve in the copper waterline leading to the valve. Use a screwdriver or nutdriver to remove the rear lower access panel from the refrigerator's back.
Next, remove the fill tubing from the water valve. Use a wrench to loosen the flare nut on the brass fitting on the inlet side of the valve (above). Place a container or towel under the valve to catch the small amount of water that will spill from the valve and tubing.
Now use a screwdriver or a nutdriver to remove the screw holding the valve's mounting bracket to the refrigerator cabinet. Pull the valve out of the compartment and remove the tube (or tubes if both water dispenser & ice maker) on the valve's outlet. If plastic tubes don't come out with pliers and assuming there is enough extra tubing, then cut the plastic tubing with a even straight cut edge razor. Then, remove the solenoid's electrical contacts.
Push the plastic water and ice tubes int he appropriate holes in the new valve outlet, reconnect solenoids and remount new water valve.
Before installing the back panel on the refrigerator cabinet, test run the icemaker. Look for leaks, and tighten any leaky connections. If necessary, use Teflon tape or a similar product to ensure tight connections. Discard the first ice cubes that are produced because they are likely to have sediment in them.
Next, remove the fill tubing from the water valve. Use a wrench to loosen the flare nut on the brass fitting on the inlet side of the valve (above). Place a container or towel under the valve to catch the small amount of water that will spill from the valve and tubing.
Now use a screwdriver or a nutdriver to remove the screw holding the valve's mounting bracket to the refrigerator cabinet. Pull the valve out of the compartment and remove the tube (or tubes if both water dispenser & ice maker) on the valve's outlet. If plastic tubes don't come out with pliers and assuming there is enough extra tubing, then cut the plastic tubing with a even straight cut edge razor. Then, remove the solenoid's electrical contacts.
Push the plastic water and ice tubes int he appropriate holes in the new valve outlet, reconnect solenoids and remount new water valve.
Before installing the back panel on the refrigerator cabinet, test run the icemaker. Look for leaks, and tighten any leaky connections. If necessary, use Teflon tape or a similar product to ensure tight connections. Discard the first ice cubes that are produced because they are likely to have sediment in them.
Parts Used:
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Theresa from Rochester, MI
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
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Both Slides Were Broken
I removed the shelf, unscrewed the slide rails and replaced them with new ones. I replaced the shelf, put the food back in and I was done. Thanks, john bowers
Parts Used:
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John from Charlotte, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
23 of 31 people
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Wouldn't dispense ice
First pried off front panel, then removed 4 screws that hold dispensing unit in place, then rotated top of dispensing unit out, then pulled off electrical connector, then removed screw that holds switch in place and removed switch. Installed new switch by reversing above procedure. Only thing switch wasn't the problem. No ice problem was resolved later by replacing control printed circuit board which is located in the same area.
Parts Used:
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george from palmetto, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
24 of 34 people
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Replace ice maker
New ice maker only used 2 screws and the old one had 3. This was no problem. The old ice maker had already been removed. Just loosen the 3 screws and unplug the cord to ice maker. Only problem with ice maker was with the cord, which I had to use the supplied adapter. It was too long and in the way when reinstalling the ice bin. The ice bin had a small notch area on the bottom left. I used a plastic tie to bundle the cord into the notch. Carefully placed ice bin and no problem. The first part I received was damaged and was replaced 2 days later by a brand new part. Customer service charged for the replacement part but said they would credit my charge card within 2 to 3 weeks for the damaged part. Its been a week and if they follow thru like the said I woild give Part Select 5 Stars for service and Parts.
Parts Used:
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Gary from Glendale, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
21 of 28 people
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Refrig. Side not cooling enough
Replaced several things: evaporator fan motor, defrost heater element & defrost timer. The motor was the key problem but did the other repairs because they are common failures and are easy to replace and are not that expensive. Changing the motor was tedious because of tight access to it. Took about 2 hrs for me. Fan is working properly but not have a problem with water to ice maker not shutting off. I'm researching that problem. (I replace the water valve 2 hrs ago. That was a simple task - took 15 mins.)
Parts Used:
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William from Moorestown, NJ
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers
22 of 31 people
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Ice maker would not make ice..
1) I removed the icemaker and placed on work table.
2) I pried the front plastic cover from the control box to expose the front base.
3) I removed the three mounting screws from the base (it is not necessary to remove the screw in the plastic gear) and removed the front base. This exposed the back base
4) Using an ohmmeter, I was able to isolate a bad contact on one of the three microswitches in the control box (the one that was mounted to the back base). Replacing this microswitch solved the problem.
2) I pried the front plastic cover from the control box to expose the front base.
3) I removed the three mounting screws from the base (it is not necessary to remove the screw in the plastic gear) and removed the front base. This exposed the back base
4) Using an ohmmeter, I was able to isolate a bad contact on one of the three microswitches in the control box (the one that was mounted to the back base). Replacing this microswitch solved the problem.
Parts Used:
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James from Mebane, NC
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
19 of 23 people
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Water leak from cracked Icemaker Water Line
This repair was done on a 13 year old fridge. Within the last several years I had to replace the Incoming Water Line twice, the line from the Inlet Water Valve to the Dispenser Water Reservoir, and this time the Icemaker Water line. These were all due to the plastic tubing hardening and becoming brittle from the heat of the compressor.
For this repair, I not only replaced the cracked Icemaker Line, I replaced the Incoming Water Line with copper, and replaced the Dispenser Water Reservoir. If you have a leak in one of the plastic water lines around the Valve Assembly, I recommend you do the same.
The Icemaker Water Line instructions from Stephen from Raleigh was very helful and complete.
I found Scot from Fort Collin's instructions on replacing the Reservoir very helpful too. Although I found his comment that one line was too short, to not be the case. In fact I had to trim both lines because they were too long.
Scott from South Lake Tahoe's suggestion to use the old Reservoir Lines to fish the new ones is good. I used duct tape to attach them together instead of drip irrigation fittings, and it worked fine. It helps to have somebody at the back of the fridge to pull the line while you push it from inside the fridge.
The line to the door connection can be accessed by removing the grill at the bottom of the front of the fridge.
Pretty easy repair. Thanks to the other contributors for the help!
For this repair, I not only replaced the cracked Icemaker Line, I replaced the Incoming Water Line with copper, and replaced the Dispenser Water Reservoir. If you have a leak in one of the plastic water lines around the Valve Assembly, I recommend you do the same.
The Icemaker Water Line instructions from Stephen from Raleigh was very helful and complete.
I found Scot from Fort Collin's instructions on replacing the Reservoir very helpful too. Although I found his comment that one line was too short, to not be the case. In fact I had to trim both lines because they were too long.
Scott from South Lake Tahoe's suggestion to use the old Reservoir Lines to fish the new ones is good. I used duct tape to attach them together instead of drip irrigation fittings, and it worked fine. It helps to have somebody at the back of the fridge to pull the line while you push it from inside the fridge.
The line to the door connection can be accessed by removing the grill at the bottom of the front of the fridge.
Pretty easy repair. Thanks to the other contributors for the help!
Parts Used:
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Joe from Glenmoore, PA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable), Wrench set
24 of 39 people
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Frig would stop working every so often. Lots of food got spoiled.
Got part overnight. Unscrewed cover plate at top of regerator compartment, disconnected old part, connected new part. Screwed back plate. Voila!
I saved a bunch of money!
I saved a bunch of money!
Parts Used:
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Rene from Bronx, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
17 of 19 people
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Stripper on the icemaker broke into pieces.
Remove the two nuts holding the top of the unit to the side of the freezer using a 1/4 in nutdriver. Pull the unit out and unplug it from the back of the freezer. Remove all pieces of the broken stripper. The replacement part fits onto a peg on the back of the icemaker and into a slot. Bend into place and slide into position.
Parts Used:
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Tracy from Yuba City, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
18 of 23 people
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