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36358272891 Kenmore Refrigerator - Instructions

All Instructions for the 36358272891
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Door no longer closed on it's own and would not stay closed all the time
First a big thank you to PartSelect.com. I read the stories posted by others before ordering the parts and found out that I probably needed 2 of these cams. So I followed the advice of others and ordered 2 cams. I'm really glad I did because once I got the door off I discovered both were broken up real bad. Maybe you guys should think about offering them as a set?
Anyway the repair was fairly easy, except for the bottom cam which was revited to the bottom bracket. Again, thanks to the other stories about repairs with this part I was already expecting this. So the repair went like this. I removed the door by unscrewing the hinge on top(1 screw and 2 bolts). Took the door off and laid it on its side. Removed the bottom bracket( 2 bolts). Used a drill to drill out the rivit. Used a spare screw/nut that I had in a tool box to fasten the cam to the bracket. Put it all back together and I was done. The biggest challenge was figuring our if I needed 2 cams,so with the advice of others on your site, my repair was a snap.
Parts Used:
Door Closing Cam
  • Dale from Hot Springs, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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The refrigerator door would no stay closed
I was set to buy a new magnetic seal to hold the door closed, when I looked it up on PartSelect I saw the recommendation that the problem might be the door closing cam.. I check it with a mirror and sure enough the cam had broken and the door sagged about 1/4 inch. I then followed the instruction and removed the top hinge, lifted the door off and replaced the cam. I did need two and the one attached to the lower hinge had to be drilled out and a new screw and nut attached to hold the cam. It was simple to do, I would recommend selling the door closing cam be sold in pairs with a #10 1/2 inch long screw with lock nut.
Parts Used:
Door Closing Cam
  • Ken from Fountain Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Door wouldn't close with out help.
Removed four screws at bottom of door, while someone held the door in place replaced the upper cam (there are two) applied some silicone plumbers lube between the mating surfaces and tightened it up. Works like new bottom cam was only slightly worn. P.S. Remove everything from the door first.
Parts Used:
Door Closing Cam
  • Rodger from Brunswick, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Frost buildup in freezer by the ice maker
Replaced dispenser door flapper by following the do it yourself video in this site. It was really easy. Just be careful when removing the dispenser black bezel. I broke one of the little tabs when taking it off.
Parts Used:
Dispenser Door Assembly or Flapper
  • Alex from Cary, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Ice maker stopped working
Remove the one screw holding the unit in place, unplug it, slide in the replacement, plug and screw it in.
Parts Used:
Ice Maker
  • Cary from ORLANDO, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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Bulb burned out.
Screwed new bulb in socket
Parts Used:
Clear Light Bulb - 7Watt 130Volt
  • Jimmie from Surprise, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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My ice container and Ice chute were freezing up and getting blocked, and my filtered water line was also freezing
I just followed the instructions on the video and it was exactly as they said......no surprises.
Parts Used:
Dispenser Door Assembly or Flapper
  • Joe from BRICK, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Door closing cam split in two and door would not automatically close anymore.
This one is a no brainer… One Phillips screw on top to pull top door hinge trim. Two nuts and the top hinge is free. Then pull the door… it helps if you unload all the crap in the door bins. Remove the remnants of the door cam and that leaves a pop rivet. Put some vise grips on the head and use a hacksaw to remove the lower part of the rivet. Then pop-rivet the new door cam in place. If you don’t own a pop-rivet tool, I guess you could use a 10/32” screw and nylock. Plop the door back on and you’re done. Took all of about 15 minutes.
Parts Used:
Door Closing Cam
  • John from Salinas, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
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drum light burned out
removed the bulb from the package unscrewed the old bulb & screwed in the new bulb.
Parts Used:
Clear Light Bulb - 7Watt 130Volt
  • Stephanie from DENVER, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Temperature controller freezing vegetables.
I aligned the back of the controller with the slot in the icebox and it popped right back on. No more frozen vegetables.
Parts Used:
MEAT PAN CONTROL/DAMPER
  • Cynthia from Hillsboro, TN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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The light bulb in my freezer door burned out.
Remove the burned out bulb and install the new light bulb.
Parts Used:
Clear Light Bulb - 7Watt 130Volt
  • Peter from HAZELHURST, WI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Flapper was worn and misshapen allowing warm air in freezer, ice cubes to melt and drip and impairing function of ice dispenser. Frost formed in ice dispensing chute also.
Followed the online video. Unplugged refrigerator, removed trim piece, lifted control board cover, removed 4 screws retaining circuit control board and removed the 3 connectors from the control board. Located flapper and removed by using small flat tip to take tension off flapper connectors. Helper held flash light to illuminate flapper connectors. Reversed procedure. New flapper seals well and cured problems. Circuit board was a bit different than one in video, but still had the 3 connectors. Marked each connector with grease pencil at top edge to ensure correct reconnection. Should note how wires are threaded around circuit board to ensure they are tucked back in correctly in reassembly. Remove trim piece carefully. I broke 2 of the 8 plastic pins that hold trim on. May be due to age of unit as they were brittle. 6 pins still hold trim piece flush.
Parts Used:
Dispenser Door Assembly or Flapper
  • Mark from HAYMARKET, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The door closing cam had broken up.
The old cam had broken and was on the floor. I ordered one new cam. I should have been told to order at least two, I did not know they worked in pairs. So I had to re-order, I ordersed four, I was able to see that the other (freezer door has cracked cams) door will soon need replacement of the cams. I had trouble installing the new part because the rivit also needed to ba replaced. I did a "Rube Goldgerg" to get the new part to sit properly. I drilled the hole open a little and forced the part into place. All is well. Thank you very much!
Parts Used:
Door Closing Cam
  • J Barry from Sparta, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
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Had a 'ticking' sound
Separately (from a different site) purchased new compressor fan and motor. I purchased the grommets here because the other site listed the grommets as temporarily out of stock. I did watch one of the videos on PartSelect about the grommet replacement. Repair was pretty simple, biggest challenge was getting to the screw on the far side of the motor. Removed the two screws holding the fan motor into place. Removed motor and blade. Reinstalled with new fan blade, new grommet and new motor.
Parts Used:
Evaporator/Condensor Fan Grommet
  • John from PARKVILLE, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Door wouldn't close tight automatically.
1. Put all perishable food into ice chest. Empty door shelves.
2. Remove top hinge cover with Philips screwdriver.
3. Supporting door, remove top hinge attached by two hex screws.
4. Lift door off bottom hinge.
5. On bottom of door, unscrew the hex screw holding the broken plastic cam.
6. Loosen the second hex screw enough to free the broken cam.
7. Replace the cam and tighten the hex screws making sure the opening of the cam lines up with the hole under the door.
8. Snap off plastic grill at the bottom of the refrigerator.
9. Remove bottom of the two hex screws holding the bottom hinge tot eh refrigerator body.
10. Loosen the second screw enought to rotate the hinge upsidedown. Tighten the screw again.
11. Now the rivet bottom is exposed so as to facilitate drilling it out to remove the broken cam.
12. Loosen the hex screw again and turn it back rightside up. Reinstall the bottom screw and tighten both of them.
13. Using an appropriate size bolt, lockwasher and nut, install other new cam.
14. Reinstall door reversing steps 1 to 4.
15. Don't forget to return the food to the 'fridge, by the way!
Parts Used:
Door Closing Cam
  • Les from San Francisco, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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All Instructions for the 36358272891
121 - 135 of 356