36358267896 Kenmore Refrigerator - Instructions
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The Auger in the Ice became Rusty
Once I received the New part, I simply removed the old one, unscrew the door assembly off of the old one and reinstall it on the new one using only 4 screws. Then simply pluged in the New Ice Bucket. If it were any easier, My Kids would have done it.
Parts Used:
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William from Miami, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
6 of 7 people
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gasket was torn
Removing gasket by pulling it back to expose 1/4" screws and replacing with the new one was easy. What was a HORROR- was that the new gasket doesn't seal against the door properly, and door doesn't want to close at all. to remedy this we had to put packing tape along the outer portion of the gasket all along the door to hold it donw, in order for the door to close. This is "possibly" becuase I overtightended the screws that hold the metal brace that holds down the gasket. Don't make this mistake and if you do, packing tape is the answer.
Parts Used:
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Mark from Bay Shore, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Socket set
7 of 10 people
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Refrigerator water dispenser tube (5/16"OD) broken at the back by valve
Tube was too short so I used the union to attach additional tubing to reach the valve at the lower rear of refrigerator
Parts Used:
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Peter from Marietta, GA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Wrench set
6 of 7 people
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Ice trap door would not open
1. Unplug refrigerator or flip breaker to kill power to the refrigerator.
2. With hands, gently pull the bottom lip of the 3" X 11" face plate panel above the dispenser head.
3. Remove the 4 screws that are under the removed panel.
4. Tip the assemby down to reveal 2 plugs.
5. Gently pull the 2 plugs to disconnect.
6. Open the assembly to reveal the solenoid.
7. There are 3 screws at the base of the solenoid. The center screw attaches to the green ground wire.
8. Remove the three screws.
9. Observe: The bracket at the top of the solenoid unit tucks behind a 4th screw above the solenoid. You may need to loosen this screw to relesae the solenoid.
10.Unplug the yellow and red connector to the solenoid. It should not be totally free to remove.
11. Put the plunger into the solenoid. Note that the plunger has an opening to insert the white plastic trigger for the trap door. Make sure the trigger is inserted into this opening before reassembling.
12. Plug the yellow and red connector into the new solenoid.
13. Position the new solenoid to match the screw holes. The bracket at the top of the solenoid tucks under the 4th screw. Tighten as necessary.
14. Insert the green ground wire into the middle screw hole at the base of the solenoid and tighten.
15. Insert the two screws to either side of the ground wire and tighten.
16. Gently reconnect the two plugs.
17. Tip the assembly back into place making sure the trap door and hoses are lined up correctly.
18. Replace the 4 screws.
19. Snap the face plate back into place.
20. Turn on the power and give it a try!
I used other instructions provided by customers on the website. They were very useful.
This is the second time we replaced this unit. The first replacement failed within the one-year warranty period. I called customer service and they had a replacement part and refund for the previous part on its way immediately. Excellent service!
2. With hands, gently pull the bottom lip of the 3" X 11" face plate panel above the dispenser head.
3. Remove the 4 screws that are under the removed panel.
4. Tip the assemby down to reveal 2 plugs.
5. Gently pull the 2 plugs to disconnect.
6. Open the assembly to reveal the solenoid.
7. There are 3 screws at the base of the solenoid. The center screw attaches to the green ground wire.
8. Remove the three screws.
9. Observe: The bracket at the top of the solenoid unit tucks behind a 4th screw above the solenoid. You may need to loosen this screw to relesae the solenoid.
10.Unplug the yellow and red connector to the solenoid. It should not be totally free to remove.
11. Put the plunger into the solenoid. Note that the plunger has an opening to insert the white plastic trigger for the trap door. Make sure the trigger is inserted into this opening before reassembling.
12. Plug the yellow and red connector into the new solenoid.
13. Position the new solenoid to match the screw holes. The bracket at the top of the solenoid tucks under the 4th screw. Tighten as necessary.
14. Insert the green ground wire into the middle screw hole at the base of the solenoid and tighten.
15. Insert the two screws to either side of the ground wire and tighten.
16. Gently reconnect the two plugs.
17. Tip the assembly back into place making sure the trap door and hoses are lined up correctly.
18. Replace the 4 screws.
19. Snap the face plate back into place.
20. Turn on the power and give it a try!
I used other instructions provided by customers on the website. They were very useful.
This is the second time we replaced this unit. The first replacement failed within the one-year warranty period. I called customer service and they had a replacement part and refund for the previous part on its way immediately. Excellent service!
Parts Used:
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Susan from Polson, MT
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
6 of 8 people
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Broken drawer slides.
Pretty much self explanatory.Removed drawer and anything on top of glass shelf.Remove two screws holding on slide.Replace with new slide.Repeat on other side.Replace shelf and drawer.
Parts Used:
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H T from South Haven, MI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
5 of 5 people
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light not working
I used pliers to pull lightly on the head of the switch, while I inserted a small flat head screw driver into the base of switch and gently worked around the edges to free it from the panel.
Parts Used:
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robert from FRANKLIN SQ, NY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
7 of 11 people
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Refrigerator door would not shut
Removed old hinge assembly, bolted on new assembly-door shut like new
Parts Used:
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Bobby from SENECA, SC
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
5 of 5 people
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Cold water for door - leaked on floor
Pulled new tubing to the tank and put a union about 8 inches down from tank to new tubing. Great repair. Parts not readily available locally.
Parts Used:
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JOSEPH from SURFSIDE, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
5 of 5 people
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Unit had stopped making ice
Ordered the icemaker replacement. unplugged the unit, followed the simple instructions and got it done in less than 30 minutes. It did take a LONG time to start making ice. But it's working now.
Parts Used:
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Ron from ORANGE, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
5 of 5 people
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Drive cup broke due to ice cube jamming it
Remove three screws insert part; manually checked out drive and waited for ice to buildup and it worked like new.
Parts Used:
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Bruce from Mobile, AL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 6 people
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slide rail broke causing shelf to fall
repair was simple removed glass shelf and removed the two screws holding rail in place. I was really amazed at the quick service that I had receiced, I ordered two of the same part and they had the instructions to send back the additional part in my email the next day. Thanks for your help.
Parts Used:
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Mark from Albuquerque, NM
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
5 of 6 people
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The Ice Flapper warped and clogged up the Ice Shoot
I bought a Flapper replacement part from Parts Select. I installed it following their very complete on-line video directions. Their complete and easy to follow directions made my job very easy, and the work was completed without any problems and just as good as if it were done by a professional repair person. I am proud of my work, it couldn't have been done without their video insructions. Also I got delivery of the part within two days of my order. I will alway look for Parts Select any time I need an applicance repaired. Thanks to Parts Select!
Parts Used:
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Ronald from Elkridge, MD
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
5 of 6 people
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broken auger in the bucket assembly.
I ordered the wrong part, the ice maker assembly, because your diagram was not marked properly. I returned the part and you credited my account. Thanks. Ordered the new bucket. It worked fine. Now I have ice and crushed Ice whenever I want. Thanks.
p.s. I didnt use any tools, but to satisfy you I select nut driver.
p.s. I didnt use any tools, but to satisfy you I select nut driver.
Parts Used:
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Chip from Mandeville, LA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
6 of 9 people
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crushed ice feature inoperative, broken pieces in water dispensed.
Found broken pieces of deflector in delivered ice. Removed dispenser, carefully disassembled it, marking fasteners, sprimgs, and levers. Local repaimen say no replacement part available, must replace entire ice maker @ $350. Found exact part in your online reference, ordered at price of $3.76, part arrived two days later--perfect fit, exactly same as original. Reassembled, and it works exactly like new. Family very happy. Good job!!!!!
Parts Used:
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Jim from Jacksonville, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
6 of 9 people
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Freezer stayed cold but Fridge got warm every 3 weeks
Unplug the fridge, then:
1) Remove food and shelves from freezer
2) Remove rear panel from inside freezer (panel that covers the evaporator coils)
3)Stare at all the ice covering the coils for 10 seconds!
4) Plug the drain hole in the bottom left side of the freezer (cork or plug made from rolled up paper towel), and place a big towel in the bottom of the freezer compartment to absorb the melting ice
5) Plug in a table fan and leave it blowing into the freezer compartment, at the iced-over coils. Come back in 30 minutes.
6) Ice should be all melted. Place the wet towel in a bucket.
7) Remove the little clip attached to the green wire from the top of the panel., and then remove the two top screws on either side of the panel covering the coils. Take out the panel.
8) Removed the two screws that hold the heater element in place at the bottom of the coils. Pull the element out about 3 inches and disconnected the two wires.
9) Connect the wires to the new heater element, and screw it back into place. Put panel back, shelves in, turn fridge on. Fixed
I ordered the defrost heater and replaced that, also ordered the defrost thermostat but the old one looked fine so I did not replace that. Fridge and freezer have been working great, no more icing problems.
Thank You PartSelect!
1) Remove food and shelves from freezer
2) Remove rear panel from inside freezer (panel that covers the evaporator coils)
3)Stare at all the ice covering the coils for 10 seconds!
4) Plug the drain hole in the bottom left side of the freezer (cork or plug made from rolled up paper towel), and place a big towel in the bottom of the freezer compartment to absorb the melting ice
5) Plug in a table fan and leave it blowing into the freezer compartment, at the iced-over coils. Come back in 30 minutes.
6) Ice should be all melted. Place the wet towel in a bucket.
7) Remove the little clip attached to the green wire from the top of the panel., and then remove the two top screws on either side of the panel covering the coils. Take out the panel.
8) Removed the two screws that hold the heater element in place at the bottom of the coils. Pull the element out about 3 inches and disconnected the two wires.
9) Connect the wires to the new heater element, and screw it back into place. Put panel back, shelves in, turn fridge on. Fixed
I ordered the defrost heater and replaced that, also ordered the defrost thermostat but the old one looked fine so I did not replace that. Fridge and freezer have been working great, no more icing problems.
Thank You PartSelect!
Parts Used:
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Mike from Seaford, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
5 of 6 people
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