36358097891 Kenmore Refrigerator - Instructions

I didn’t do the repair because I ordered two grommets. When they arrived, one of the packages was empty! Instead of just sending me another one, they refunded the part so I still need one. By the way, I was not refunded half the shipping either which was more than the part itself.

Opened, discovered not flapper but more complicated

Had to defrost the freezer to melt off all the ice before servicing. Once that was done the icemaker replacement only took about 15-30 minutes to complete. The new icemaker came with many accessories and adaptors that were not needed and the instructions were based on replacing an older model and not really clear for my model. They mentioned not being able to use the new stripper but it was exactly the same as the old one so I left the new one in place. All in all it was easy and did the job.

The video to replace the flapper looks easy, howerer the first step is to remove thestic cover of the icemaker. In my refrigerator model (as oposed to teh one shown n teh video) teh coved if firmly attached and goes under the refrigerator external plate so I was never abel to take it oot (so step 1 failed).
I was able to replace the flapper TROUGH the whole whre te ice comes from! this took lots of patients and someone with small hands!

Pulled ice tub, removed auger rotation motor and solenoid housing, removed solenoid and replaced with new one and reinstalled. Checked solenoid was working by holding freezer door open and closing switch to door an activating ice switch-- solenoid picked up. Put ice tub with auger back into freezer.

son did the work BUT ONLY AFTER- trying to order the part from Sears parts online, in which they never from the right part and i spent 1 and 1/2 hours on chat and finally gave up. THEN i called sears replair, made appointment for two weeks later requesting 1st repair time of the day, was asured the repair would take place between 8-12 and beacuse it was 2 weeks away it should be the 1st repair. The day of the appt I received a phone call at 11:38 saying they would be here about 12:20, I SAID NO THANK YOU< OUR AGREEMENT WAS BY 12:00. THen I got online typrd in water tank your company come up, showed photo, and price which i ordered it can in my son fixed it and all was complete within an hr.

Removed lower cover screws removed cover removed copper water feed tubing connector unplugged wire connectors pulled out plastic water line connector and water lines removed water valve assembly installed water lines installed wire connectors secured valve assembly reinstalled copper water line turned on water valve checked for leaks reinstalled lower rear cover

I hung the new shield on the two inside pegs that were already there.

unclipped and replace with new part.

Turn off water valve to the refigerator and disconnect line.
Remove the cardboard backing and insulation.
Remove old valve and cut lines close to the valve.
Trim plastic on new valve as needed to fit (generic valve).
Insert water lines into new valve.
Install new valve.
Connect water line and open valve.
Replace cardboard backing and insulation.

Under the control panel there are three small holes. Insert ballpen or small flat screw driver on both outer holes to push a tab lock that holds the control panel in place. Then pull out control panel and three set of wires will be exposed and disconnect wire connectors (connectors have different sizes so you wont get confused in reconnecting). Unscrew four screws on each corner that holds the ice dispenser assembly (a part where you push your glass against to dispense ice or water. The flapper is exposed and easy to replace.

The valve was leaking from the core and not the in/out tubes. The valve is easy to get to and very easy to replace. When replacing the water in/outs you cut them off the old valve and then slip them on the new valve. 5 to 10 minute job.

First i removed two screws that holds the ice maker in, unplug the plug to the ice maker. I was able to remove the old one. Place the new one in screwed in the two screws and pluged in the plug and in just a little while i had ice again. I am a women, if i can do it any one can. I had a repair man tell me it was going to be $250.00 dollars to replace it. I got on line ordered the ice maker and had it in 4 days. Very fast shipping and easy to install. Tina Kearns Beaumont, Calif

Turn off power
Remove operator faceplate by pullling out on outer lower corners
Disconnect wire connectors from circuit board
Remove four screws from dispenser and pull out dispenser assy
Replcae Door ASsembly
Put everything back in place
Power up
Job Done

First I removed the incoming water line from the valve. I then removed the screw that hold the valve in place. Then I pulled the element out about 3 inches and disconnected the two connector wires. Next I cut the plastic hoses from the old valve.
To install the new valve, I inserted the two plastic hoses into the new valve. (hoses are different diameters so it is next to impossible to insert them incorrectly.) I replaced the electrical connectors (This was the only glitch since the one connector on the refrigerator is larger then the pins on the new valve, A little electrical tape held the connector in place.) I then tightened the screw that holds the valve on the refirgerator and reconnected the household water to line to the valve.
The entire job took less time then it has taken me to type the procedure.