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36358097890 Kenmore Refrigerator - Instructions

All Instructions for the 36358097890
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Defrost Thermostat quit working
Take the back panel off inside of freezer side. Cut the wires off old Defrost Thermostat and strip the ends. Attach the wires of the new one and tighten with wire nuts. Put back panel back on.
Parts Used:
Defrost Thermostat
  • Jimmy from Palmer, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 13 people found this instruction helpful.
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Refrigerator warm / Freezer iced over
I began by turning off the refridgerator and then removing all of the drawers/bins and icemaker from the freezer.

I removed the three phillips-head screws across the top of the rear access panel. (same height as the light bulb) I then removed the two phillips-head screws from the bottom of the access panel.

I removed the access panel by swinging the left side forward to clear the drawer slides, while keeping the right side back against itsattaching points. (Like a door swinging on its hinges.)

I followed the wire harness from the upper heating element up to its connector and unplugged the defrosting heaters from the plug. I then gently removed the little (just smaller than a tea light candle) thermostat from the top of the coils. (Not far from where the wire connector was.)

I removed two phillips head screws for each heater unit and removed the whole thing as on big assembly.

I installed the new parts from the bottom up, careful not to damage anything. I installed the new thermostat carefully and then reconnected the wire harness. Next I reinstalled the access panel, starting twith the top center screw to hold it in place during the installation of the other 4 screws in the corners.

Lastly, I put the drawers / bins and icemaker back in and turned the refrigerator back on. DONE.

It corrected the problem. THANKS for the Great Customer Service, too!
Parts Used:
Defrost Heater with Thermostat
  • David from Lynnwood, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
10 of 10 people found this instruction helpful.
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Ice machine wasnt making ice
First I turned the refrigerator and water line off. Then moved to the freezer section, followed the directions, removed the two screws. Directions state to not remove them but I had to in this case. Unplugged the ice maker and removed it from the freezer. I installed the two mounting screws then tried to plug the electrical connection back in but had to use the adaptor cord furnished in the kit. The cord was a little long but I tucked it in and mounted the ice maker. Turned it on then turned the refrigerator and water back on and in a few hours had ice! Very easy to do!
Parts Used:
Ice Maker
  • Robert from Auburn, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
14 of 23 people found this instruction helpful.
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ice maker quit working
I was looking to see if there was a reason that there was no ice. By luck I removed the cover to the ice maker and found two gears, one of which was damaged. I could see one of the gears had missing teeth. I ordered part to fix problem and received the gear. 10 minutes later, viola! ice maker restarted and ice was falling in a few minutes.
Parts Used:
Icemaker Motor Gear
  • Timothy from Ayden, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
14 of 23 people found this instruction helpful.
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Ice Maker Cap Broke
It took me about 15 minutes to complete the repair, 1st I emptied the ice maker, then I removed 4 screws from the rear of the ice maker tray and took the plastic piece off of the auger. I reversed the steps and put it back together.
Parts Used:
Ice Dispensing Drive Cup
  • TIM from GRETNA, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 14 people found this instruction helpful.
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Ice Maker overflows bucket and waterline leak
What can I tell you to help except if the 75+ year old Grandma can do it you can do it also. This site was great and the shipping was super fast.

Have put up with an ice maker that never automatically quit making ice for over a year. I just manually shut it off (remembered some of the time and was reminded by the error messages when overflowing at other times). I just didn't want to pay for a service call and all that involves for this item. Then the incoming waterline split and I had to make a decision and that was to DIY the repair after reading the info on this site. The ice maker was a breeze and you can read the details in other posts. Here I will say it takes removing two screws to loosen (mine wouldn't slip off unless screws were totally removed), (I shut off the water and unplugged refrigerator since I am neither an electrician nor an appliance repairman) unplugging the ice maker by removing one hex head, removing the control cover (bottom to top as described in other posts), remove 3 screws only in the metal plate that holds the inside of the ice maker together to get access to the "brains", replaced the Cam, reverse to reassemble (remembering to get the arm back into it's hole in the metal plate. End of that job.

After reading posts about the the water line tubing, I made sure that I had all of the parts of the correct size to replace all of the tubing that passes by the compressor. I did not, however, replace the full length of any of the tubing. I cut off the bad sections of the 1/4" to the middle of the back of the refrigerator and connected a new section with the 1/4" x 1/4" water tube unions.(I was able to buy 1/4" water line, 5/16" water line and 1/4" x 1/4" water tube unions locally but I could not find 5/16" x 5/16" water tube unions so I ordered them from PartSelect at the same time as I ordered the ice maker cam.)

Then I went to the inside of the refrigerator removed the cover from the water reservoir (behind the hydrator), cut out the old section of the water dispenser lines that pass by the compressor, threaded in (not as easy as the outside tubes but not difficult either) the new tubing and connected with the 5/16" x 5/16" water tube unions. You will get lots more details in other posts but this is to tell you that you CAN DO IT with help from this site! I fixed it all for less than $20 (versus cost of new refrigerator, or new ice maker, or service call).
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Icemaker Switch Ice Maker
  • Alice from Cookson, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
12 of 18 people found this instruction helpful.
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broken ice maker
removed 3 screws unplug and remove old unit. install two screws install new ice maker, tighten screws plug in and turn on. had ice in 20 min.
Parts Used:
Ice Maker
  • robert from bensalem, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
10 of 12 people found this instruction helpful.
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leaking water / icemaker valve
Simple. UNPLUG THE FRIDGE. Remove set screw holding valve to frame, switch hoses one at a time into new valve, switch wires one set at a time from old to new, re-attach the new valve, turn on water , plug in fridge, check for leaks. 2-minute job.
Parts Used:
Dual Inlet Water Valve
  • Lorry from Bentonville, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
10 of 13 people found this instruction helpful.
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Ice Maker was leaking all over freezer compartment
Pulled out the fridge, took off the cardboard back. Get a nut driver instead of screwdriver (easier). TURN OFF WATER NOW. UNPLUG FRIDGE NOW. Removed one screw holding valve. Pulled off electrical connectors. Use two small adjustable wrenches to remove water lines. Tag the plastic tubes (I marked RED and BLUE). Grab the new valve and try to stuff it into the same space. Whoops ! Dang plastic housing protecting the electrical from the water is in the way. Have to cut most of it out to make it fit. By the way, DONT follow the instructions about take the bracket off the OLD solenoid. You don't need it. Just throw it away. Connect the wires (remember to use the adapters sent with the new solenoid) Mount the new solenoid (now that the plastic is out of the way) with the one screw (nut driver). Hook up the supply water line (wrenches). Hook up the plastic tubes (aren't you glad you marked them ?). The tubes just push into the new solenoid, no more threads. I just left the plastic nuts on the tubing. TURN ON THE WATER. Check your connections for leaking. Do this before plugging in the fridge. If OK, plug in the fridge. Run some water on the door, look in about an hour to see if cubes are making now. Put cardboard back on fridge. Push fridge back against wall. CONGRATULATE YOURSELF ON A JOB WELL DONE.
Parts Used:
Dual Inlet Water Valve
  • Mary from Langhorne, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
9 of 11 people found this instruction helpful.
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refrigerator did not cool
i put a new evaporator motor in and now it works fine
Parts Used:
EVAPORATOR FAN MOTOR KIT
  • Carl from Kent City, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
10 of 14 people found this instruction helpful.
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Will not make ice
Bing , Bang, Boom.
Parts Used:
Ice Maker
  • GEORGE from ELIOT, ME
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
13 of 23 people found this instruction helpful.
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Burnt out heater defront unit
1. Turned unit off and removed freezer shelving
2. Removed 5 screws on back pannel to expose heaters
3. Deforsted coils with a hair dryer and removed ice cubes
4. Compaired new defrost harness to the existing
5. Removed 4 screws holding the defective harness
6. Installed new heater harness with 4 screws and elec. plug
7. Reinstalled back pannel and shelving
8. Turned unit back on
Parts Used:
Defrost Heater with Thermostat
  • Fred from Martinez, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 8 people found this instruction helpful.
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Ice buildup. The Ice Machine was frosting over. Ice (due to frosting) would block the drop chute.
Unfortunately, the replacement part didn't come with instructions. The repair, nevertheless, was fairly straightforward. After removing the plastic parts that guide the ice through the door (by removing a few screws that attach the parts to the inside of the door), I was able to slip my hand into the ice maker dispenser and remove the old part. The part clips on. It is a tight fit through the funnel (from the outside of the freezer), however, and requires that the gasket first be "flipped" open wherein it unfolds 180 degrees. Doing this will make it easier to clip the new gasket onto the assembly.
Parts Used:
Dispenser Door Assembly or Flapper
  • Tim from The Woodlands, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 12 people found this instruction helpful.
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Ice Maker wouldn't work, water tube freezing up, water leaking onto floor
My problem was that the tube from the water valve to the ice maker was freezing when the valve was malfuntioning and sending more water, causing it to back up and freeze in the reception tube. Then the plastic water tube from the valve to the freezer seperated and water was leaking onto the floor. By reading the repair storyies on the Partselect website I learned that the water valve was not working correctly and needed replacing. I ordered the replacement part on a Wednesday evening and had the part at my house via FEDEX on Saturday morning. It took me about 20 minuttes to complete the entire repair.
I had shut the water off to the valve and unplugged the refrigerator.
First I took the ice storage unit out of the freezer. I then unsrewed the ice making tray from the left side of the freezer. I lowered the unit to the shelve but did not disconnect the wiring. I then pulled the water reception tube that goes from the ice maker to the outside of the refrigerator on the top right rear. There was grozen water contained in the tube. I ran it under the sink and released the frozen water so the tube was clear. I reinserted into the tunnel it sits in and reattached it to the 90 degree plaqstic fitting in the outside of the right rear of the refrigerator.I reattached the plastic water hose from the water valve to the 90 degree fitting. I then reattached the ice maker in the freezer compartment.
Using a nut driver I removered the rear cardboard cover and insulation from the right rear side of the refrigerator. Using a box wrench I unscrewed and disconnected the copper water tube from the valve. I then removed the srew holding the water supply copper tubing to the refrigerator and removed the srew holding the water valve in place.
I removed the old valve from the back of the refrigerator.
I then took note of the electrical connections and transferred them to the new valve. I needed the two adapters(supplied) for the right side electric terminal.
I then transferred the water connection tubes. Take note one is larger than the other. On the old valve they screwed into the water valve with a compression nut. On the new valve you only needed to insert the plastic water tube into the right size hole and push. The comression connection is automatic and does not require the nut. ( I just pushed the nuts back on the tubing and left them). There is a plastic seperation piece on the new valve. I just twisted it loose and removed it. This allowed ease in positioning the valve and water tubes.
I then inserted the new valve into the right rear of the refrigerator and resrewed the unit to the frame using the nut driver.
I then re-attached the water supply copper tubing onto the nipple on the new valve and using a box wrench re-attached same.
I then turned on the water supply to the refrigerator and checked for leaks.
I then replugged the refrigerator into the electical outlet and started the ice maker cycle.
I waited to see that all was working correctly. i then re-attached the insulation and cardboard cover on the rear of the refrigerator and pushed the unit back into the wall space.
Everything is working great now!
Parts Used:
Dual Inlet Water Valve
  • Drew from Spring Lake, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
10 of 15 people found this instruction helpful.
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freezer not frezing properly frost buildup
Removed housing around timer. Unpluged and
replaced timer. Defrosted freezer witk small portable heater. Freezer has worked greater since.
Saved a lot on service call.
Parts Used:
Defrost Timer
  • Bill from Columbiana, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 7 people found this instruction helpful.
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All Instructions for the 36358097890
61 - 75 of 700