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3635804 Kenmore Refrigerator - Instructions

All Instructions for the 3635804
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The refrigerator side of the side by side refrigerator stopped regulating its temperature causing cans and bottles to burst.
I removed the back panel held in place by 5 screws. I located the thermostat and disconnected it from the wire connection to another part. Due to the connection requirement, I had to cut the wires from the original part and splice the connector with wires to the new part. After securing the spliced wires and covering in electrical tape, I replaced the panel and all screws.
Parts Used:
Defrost Thermostat
  • Jonathan from Cary, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
36 of 39 people found this instruction helpful.
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frost builds up in freezer section and refrigerator stops working slowly. manually defrost for 24-48 hours and starts working perfect. Goes through the cycle again after a week.
As advised by the forum just replaced the defrost heater assembly now the refrigerator works perfect. did not have to replace the thermostat.
My nephew had exactly same problem on ge refrigerator - replaced the defrost heater assembly and the problem is solved. Just remove the back panel in the freezer compartment, disconnect the cable, remove the nuts and replace the assemble. It is very simple. Bought both assembly from parts select.com - got next day delivery. they are great. would do business in future.
Parts Used:
Defrost Heater Harness Kit
  • David from West Palm Beach, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
34 of 35 people found this instruction helpful.
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Ice maker quit making ice
the first thing i did was replace the water valve at the bottom of the refrigerator but that didn't work so then i spent more time researching the problem on your site and your diagnostic said to replace the ice maker so i ordered it, took the old one out, plugged the new one in and we had ice the next day.
Parts Used:
Ice Maker
  • Jeffrey from Bluefield, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
40 of 53 people found this instruction helpful.
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Refrigerator NOT Defrosting
Had to use a hair dryer to manually defrost the refrigerator before I could replace the heater assembly . I had to remove the aluminum mounting brackets and reverse them before mounting the assembly so that the wiring would run the same as the old assembly . Overall time spent from start to finish, including manual defrost was about 2 hours.
Thanks for the timer troubleshooting tips, they helped to narrow down the problem.
Parts Used:
Defrost Heater with Thermostat
  • Robert from Woodhaven, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
34 of 36 people found this instruction helpful.
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Quit making ice.
There were not two screws as the instructions said. There was only one screw and I had to firmly pull it out after taking out the one screw. Then, to put the new one in, I had to line up two slots on two knob-like things and push it in firmly. Then screw the one screw in.

Other than the two-screw problem, it was easy.
Parts Used:
Ice Maker
  • Joe from Brentwood, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
37 of 49 people found this instruction helpful.
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ice maker leaked water slowly and froze the cubes together
The replacement ice maker that GE supplies for my old refrigerator is a little different than the original. The electrical plug changed from a round plug to a square one. They include an adapter for it, but DON'T USE IT. There's not enough room for the bulky cord and connector. I got a much cleaner installation by taking apart the old and the new ice maker, and then splicing in the old connector into the new ice maker. You need to carefully unscrew a circuit board inside to wire it in, and it'll be more secure if you solider 3 wires instead of using crimp connectors. The instructions also tell you to use your old 'ice breaker', but it won't fit on the new ice maker. I just left the new ice maker's ice breaker on, and it seems to work perfect.
Parts Used:
Ice Maker
  • Steven from Cave Creek, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
41 of 62 people found this instruction helpful.
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Panel hot to touch between freezer & refrigerator. Motor hot, fan not rotating.
Unplugged refrigerator, removed three screws to take out part, disconnected the wires and removed bad unit. Removed fan blade from old unit and attached to the new unit. Attached wires, placed the new motor back in. Plugged it back in, within 20 minutes panel between freezer and refrigerator was cool to touch.
Parts Used:
Condenser Fan Motor - 115V
  • Kimberly from Grandy, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
32 of 39 people found this instruction helpful.
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Ice was melting and freezing in bucket
Frig and freezer were defrosting and refreezing other than normal. Home warranty contractor told me ice maker was faulty. Purchased new ice maker. Unplugged frig, loosened 2 screws with nut driver. unplugged old ice maker, lifted old ice maker out. Took old fill cup off old unit and put on new unit since new fill cup was a different size. Swapped ice maker insert from old to new unit. Plugged in new ice maker, slid over the 2 screws, tightened, and plugged in frig power. New ice maker works fine but still have defrosting and refreezing problem. Figure old ice maker probably works just fine. New contractor still trying to solve problem. Have had problems with this GE Monagram keeping proper temps since it was new in 2005, don't recommend it.
Parts Used:
Ice Maker
  • John from Lodi, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
33 of 42 people found this instruction helpful.
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Heater coil in frost-free freeze side fail (second time)
Remove freezer contents, shelves, and interior back-panel. Melt all ice on freezer coolang coil with hair dryer. Be careful not to touch to coling fins on the coils with the hair dryeer since they damage easily. Unplug the old heater coil wire harness at the top of the coils. Gently remove the thermocouple clipped to the top coil. Gently remove the wires leading down to the heater coil at the bottom-back of the freezer. Remove the old heater by removing the two mounting screws. Install new heater by reversing the steps above.
Good luck.
Ps. When the heater coil fails the result is, both the freezer and refridgerator sides get warm and food spoils. A good indicator to watch for is frost building up in the freezer on the interior back-panel. I taped cheap thermometers in both side to help mointor the temperature in case it happens again.
Parts Used:
Defrost Heater with Thermostat
  • Keith from Osceola, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
30 of 33 people found this instruction helpful.
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Door wouldn't stay closed & was out of alignment
Order 2 cams as recommended in other posts.
I didn't realize until the project was finished that the 2 cams fit together to tilt the door toward the refrigerator and force the door to catch.
1. Removed all items from door storage.
2. Removed top hinge cover held by single screw and top hinge plate held by two bolts.
3. Lifted up door to clear bottom hinge pin and removed door.
4. Turned door upside down and removed bottom hinge assembly held on by two bolts.
5. Replaced upper cam located on bottom of door and screwed the hinge assembly back on to bottom of door.
6. Drilled out the rivet that holds the lower cam to the bottom hinge pin.
7. Removed old lower cam and and replaced with new cam and secured to lower hinge assembly with pan head screw and nut (instead of rivet).
NOTE: The metal shim that goes between the cam riser & door was also broken, we used a small washer instead of the replacement shim.
8. Replaced door back onto lower hinge pin and secured upper hinge pin with original bolts.
9. Placed cover on upper hinge assembly and secured with original screw.
This is a project my husband and I completed together :)
Perhaps we will store lighter items on the door to lessen the chances of the cams deteriorating again.
Parts Used:
Door Closing Cam
  • Patsy S from Ahoskie, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
29 of 31 people found this instruction helpful.
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Freezer Cold, Refrigerator Section Warm
The problem with this model is usually a burned out heater assembly, when the freezer is still freezing, but the fresh food section is warm. To check, first disconnect power from refrigerator. Remove food and then shelves from freezer section. Remove the screws that hold the back freezer panel in place. Remove back panel and the coils will be exposed. If they are covered in ice the heater is most likely the problem. At the bottom of the coils below the heater assembly is a drain hole plug this hole with a rag. Place a large towel in bottom of freezer pan beneath the coils to catch the water. I do not recommend any method to melt the ice from the coils but a hair dryer, do not chip at the ice or you will most likely damage the coils. After you have defrosted the coils and removed all water from the unit, remove the two screws that hold the heater element in place, this element is directly below the coils. Look at the element, if it is burnt black, this is a tell tale sign it is bad. If that is the case it will need to be replaced. Remove the electrical wires located on te end of unit, the new unit will have instructions with it, reconnect the electrical wires per instructions, remount heater with the same mounting screws that held it in place. Be sure to remove rag from drain hole, replace back freezer panel with screws, replace shelves, and plug refrigerator back in. If your problem was a cold freezer section but a warm fresh food section this should fix your problem. In conclusion, this problem and the fix for it is indicative to these model's ge refrigerator's
Parts Used:
Defrost Heater Harness Kit
  • CLIFFORD from SPRING CITY, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
30 of 36 people found this instruction helpful.
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Light switch inside refrigerator wasn't working
First turned off power and removed top shelf.
Then I used a flathead to slowly pry the switch out by the two sides. You just anlge ita bit and it slideds out easily. Then I disconnected the wires from the old switch, connected the new one and installed the new switch by snapping it back into the cutout.
Parts Used:
Light Socket LIGHT SWITCH
  • Erick from Elmhurst, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
31 of 43 people found this instruction helpful.
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defrost heater burned out - coils froze over
Troubleshooting was easy - others had the same problem - coils freeze over and frost blocks air flow to refrigerator - part identification made easier by online picture - many parts look the same so you may want to call and confirm before you order (there were variations to this model number) - To repair: take off five screws that hold the metal panel on the back of the freezer - remove the panel - use a heat gun or hair dryer to melt ice from the coils (put a towel at the bottom to soak up the water) - unplug the kit at the top of the freezer and carefully pull off the thermostat clipped to the coil - remove the four screws that hold the heater kit to the back of the freezer - install the new kit where the old one was then re-install the panel to the back of the freezer - next, make time to clean the condenser coils under the refrigerator/freezer
Parts Used:
Defrost Heater with Thermostat
  • Robin from Vernon Hills, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
27 of 32 people found this instruction helpful.
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Frezzer section froze over with ice.
Couldn't find schematic or repair manual
Finally found your site which showed the location and part numbers of the timer and heaters.
I ordered them; they came immediately.
I replaced only the timer, since it was the easiest and took only a few minutes. Defrosting the frezer coils with a hair dryer took about an hour.
Rerigerator froze over again in about two weeks.
I then replaced the heaters. One of the heaters was 'open circuit'.
Parts Used:
Defrost Timer Defrost Heater with Thermostat
  • JOSEPH from ORELAND, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
27 of 32 people found this instruction helpful.
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Door closing cam had disentigrated over the past 12 years.
I read over the other posts here and went with jacking up the fridge door and setting it on (2) 2x4 studs. A nut driver was used to remove the bottom hinge. I then drilled out the rivet that held the old cam in place and then used a 3/16 rivet to secure the new cam. A rivet is not necessary as you can also use a nut and bolt to hold the cam in place. It took less time to order the part and install it than it did to drive over to the appliance parts store and pick it up. I ordered around 10 am and the part was here the next day at 2:00 (without special delivery costs). By 2:30 it was on my fridge.
Parts Used:
Door Closing Cam
  • Randall from Ashburn, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
25 of 27 people found this instruction helpful.
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All Instructions for the 3635804
16 - 30 of 938