36348252897 Kenmore Refrigerator - Instructions

my freezer quit freezing, it would freeze for one day, thaw the next, so I went online, found PARTS SELECT, LOOKED UP MY MODEL #, come to find out it needed three parts to keep my freezer to freeze, first part was a thermistor a small PART took me longer to remove all the covers, and shelving, PULLED THE OLD OUT, CUT THE WIERS TO SIZE, AND REINSTALLED, IT WELL! THAT WASN'T ENOUGH THE FREEZER STILL DIDN'T FREEZE IT THOUT IT WAS A COOL WORMING OVEN, HAD TO INSTALL THE THERMISTOR I, SO I DID, TEN MIN, NOW I THOUGHT THAT WAS IT BECAUSE IT STAYED FROZEN FOR A WEAK, HAVE YOU EVER EATEN SOUPY ICE CREAM? SO BACK TO PARTS SELECT, THIS TIME I BOUGHT ONE MORE PT, THE RUN CAPACITOR, FIVE MIN, THAT/S ALL IT TOOK TO INSTALL. I DID NOT KNOW AT THE TIME YOU NEED THE THREE OF THEM TO RUN THE FREEZER ONE TO KEEP THE TEMP., ONE TO KEEP THE FAN RUNNING THE WAY IT SHOULD, AND THE THIRD TO MAKE SURE THE OTHER TWO KEEP RUNNING. NOW I CAN SET IT AT 4- 5 AND. FREEZE.

replaced lights in refrigirator and freezer

put block of wood under the door, removed old hinge and installed the new one. about 15 minutes

First let me remind you my husband is disabled so it was up to me to do the repair. I'm 70 yrs old. I first removed everything from freezer and then removed the back cover removimg 4 screws,then i removed the old defrost unit which held 2 screws replaced with the new one then i had to put cover back in place..then put everything back in freezer and so far its working...Only time will tell.But the part was so reasonable that if if i have to i will get another..but not for a while i'm hoping,

Turned off the breaker to the fridge because I couldn't reach the power plug to unplug it . Use small flat head screwdriver to pop out the piece, disconnected the rubber prong connectors, inserted the new piece into the rubber prongs snapped it back into place. Flipped the breaker back on and prayed it worked. It did and I saved myself $120 service call.

I called the repair tech who obviously did not want to come out, thank god. He told me to remove the back panel of the freezer and also check fan on back side. Told him there was alot of ice on freezer condenser and he advised that defrost heater was probably shot, and referred me to partselect.com. I unplugged the frig/freezerer, and removed the heater and saw it was blackened and cooked. I used a hairdryer to thaw the condenser, and the new part arrived the next day. I reattached the 2 plugs, 2 screws, and put the back panel of the freezer back on. I plugged the appliance back in, checked it 6 hours later and the frig is cold again. It was a VERY easy repair and took less than 30 minutes from start to finish. I was quoted between $40-$78 for the part at 3 different places in the phone book, which would have also required a 45 minute drive. I got it here for $38 including shipping and it arrived in 24 hours !
With the "blow-up view" appliance feature on this web-site, and simply being guided to the correct part by entering the model number, it was a very easy ordering process and repair.

First I removed the two screws that held the old slide to the refer side wall, (after unloading the shelf and taking out the Veg. draw). I then put the screws in the new slide spots and screwed them into the refer wall using a hand screwdriver (phillips) and put everything back in place. It was about as simple a repair of anything I have had in the past 75 years. I didn't even have to swear.

quick and very easy to enstall

The refrigerator was no longer cooling and it was suggested by my father that it could be our defrost timer as he has owned many Hotpoint refrigerators in his lifetime and he said the defrost timer was always the problem he had with them when they were not cooling properly. I removed the cover and unplugged the defrost timer, ordered a new timer through this website and installed it by plugging it where the old timer was, replaced the cover and plugged the refrigerator back in. The refrigerator is now cooling again and just in time for Christmas.

the whole process was without a doubt the easiest transaction I have ever experienced----the customer service rep was awesome.....very, very quick shipping---the package arrived in 2 days....the part snapped in place in less than a minute----
couldnt have been more pleased--

I watched the video online, followed the instructions and within minutes had the part installed. The frig light was working once again! I will say the original switch was very snug and I had to do some very minor scraping of the plastic to get the new part to slide in.

By the time this failure (failed defroster heating element) is evident (top of freezer starts thawing), the entire freezer coil is encased in a block of ice & frost is visble on the back freezer panel.
Empty the freezer & unplug (or turn circuit breaker off) then remove all racks and the light bulb then remove the two lower drawer guides using a phillips srewdriver (2 scrwes each). Use a 1/4" nutdriver to remove the two panel screws on either side of the light bulb socket and pull the panel out, unclip the green grounging wire and set panel aside. this exposes the freezer evaporator coil which is probably encased in ice. If so, use a heat gun or hair dryer to melt the ice away. This takes a half hour of heat application and a bowl or other catchpan should be placed under the coil to remove some of the resulting melting runoff so the evap. pan under the fridg/freezer unit won't be overwhelmed with the excess water.
Replacing the defrost heater & bracket assembly itself is just a matter of removing two phillips screws on either side of the bracket assembly, pulling the bracket free and then uncliping the two electrical terminals. Clip in the new unit to the eletrical terminals & replace the screws, reinstall the rear panel (don't forget to reconnect the ground wire), install the drawer backets, light bulb, shelves and drawer & reapply power. Replacing the bracket itself w/o the defrost proceedure takes about 15 minutes.

Note: If this symptom occurs and is diagnosed (the heater tube will be black and electrically read as "open" using an ohmmeter) and you cannot get the heater assembly & bracket assembly immediately, you can use the heat gun (hairdryer) manual defrost proceedure noted above to get the the unit running while you await the parts arrival. I used the manual defrost procedure and there was just some moderate frost on the coils after five days when I was able to install the replacement part.

i unplugged the fridge, first i removed the racks, then unhooked the grounding clip. the i tool off two 1/4 nut screws holding the backplate. then i used my wifes hair dryer to thaw out the ice. after it thawed out i unscrewed the element bracket which is secured by two philips screw. after taking the screws off, its just unplug one end at a time and plug it to the new one to avoid confusion. then reverse install to put back together.

Removed cover in freezer over evaporator,unbolted element ,plugged ,and replaced, very simple. Should be first thing checked when theres a problem.

I knew that the compressor was cooling because the freezer was half-working. The back wall was frozen-up and found that the iced-up coils where blocking the air circulation. So even if the fan was running, there was no air circulation. Hence the deforst cycle was not working.