36348047896 Kenmore Refrigerator - Instructions

The most difficult part of the repair was the melting of the ice and preparation. I did change a single element heater for a dual element heater, which required a little manual flexing of the sub-frame, but it assembled with little issue. I was lucky, I did not have to splice the extended harness connection. Rerouting my existing gave sufficent length.
Not sure if the single elements were changed for dual, but it did have the same PN as the unit I replaced.

Removed guard at bottomof frig. Located timer & performed tests. Manually rotated timer motor until defrost cycle start. Watched timer for several hours. Timer did not come out of defrost.. Rotated timer more until compressor started. Cooled fine several days then started to get warm again. Manually defrosted and started compressor again. Ordered part. Followed wiring diagram on timer for push on lugs. Frig now back to normal operation.

I knew that the compressor was cooling because the freezer was half-working. The back wall was frozen-up and found that the iced-up coils where blocking the air circulation. So even if the fan was running, there was no air circulation. Hence the deforst cycle was not working.

installed 3 of 4 shipped parts. ended up with 2 upper right hand slide rails, even though ones package said upper left.

Really simple, I used a can of soup and a small piece of wood set under the door, and tapped it tight with the hammer to hold it in place while I removed the hinge. Two bolts at the bottom and two under the door itself. Installed the new hinge set, bolted tight and removed the shim.
The whole thing took less than 5 minutes

The repair is pretty straight forward it is the preparation that takes time.
The food in the freezer portion of our side by side began thawing. We tried adjusting the temperature level to colder but to no avail. When we started emptying the freezer compartment I noticed a large amount of frost/ice at the back.
I turned the control to off and began defrosting the freezer using my wife's hair dryer. :) Once the outside layer was defrosted I removed the panel covering the coils. They were packed solid with ice and took over 30 minutes to defrost. Be sure to use a pan or container to catch some of the water because the catch pan under the refrigerator isn't large enough.
Once everything was defrosted I removed the heater tube assembly (at bottom of coils)it was a glass tube with a coiled wire element inside. The element had shorted out and the tube appeared black in that area.
I replaced this single tube heater with the double tube recommend on the partselect.com site. This required re-routing one of the wires and splicing in the plug/wire assembly contained in the repair kit.
Simply followed the instructions, reassembled everything and turned the control back on. No more problems. A very easy repair for anyone mechanically inclined and who owns a few basic tools.

It seems my refrigerator was old enough [1987] that the spacing on the holes for the bracket were different than the part that is currently sold. The holes on the new bracket were 30 mm apart on center, but on the old bracket they were 20 mm apart on center.

Clamped the old and new brackets together in a vise to use the old bracket for spacing and drilled a new hole through the 4mm of steel.

After which it was a snap installing the new hinge assembly.

Unplugged fridge.Removed 2 screws holding a panel. After panel removed took off old fan and inserted new. Quite simple.

Pop out switch, pull wires, attach wires to new switch and pop back in. Easy smeasy!

Easy repair. No need to remove the door. Simply prop up the door with blocks or books - remove hinge and riser assembly - replace with new parts. Total repair time about 15 minutes. Tools needed only an open end wrench.

Remove the top cover above the door by lifting it slightly and pulling forward. I used a mirror to make sure that there was nothing in the way of accessing the switch from above. I used a blade screwdriver to press against the switch retainer on the topside, while GENTLY prying from below with another blade screwdriver to get the switch dislodged. Once the retainer was past the opening, I wiggled the switch downward and then rotated it to the left when the rounded top right edge of the switch was visible. This allowed the wiring to the connector to pass thru the hole. I pushed the wiring from the top and pulled from below to get the connector below the opening for the switch. I then unplugged the switch, plugged in the new switch and reversed the removal process feeding the connector thru first then rotating the switch to the right to get the rounded edge of the switch thru the opening, then pressed the switch up into the opening until it snapped into place. Total time less than 10 minutes.

I unplugged the refrigerator. Pressed the tab near the light bulb. Unplugged the socket and reconnected it.

Removed shelves and light bulb cover. Then removed the two screws that hold the back wall of freezer compartment in place and removed cover. Thawed ice jam with hair dryer. Removed the two screws holding heating element in place and pulled element out far enough to disconnect the two wires. Reconnected wires to new element and put everything back together.
Installation instructions which came with new part were accurate and very easy to understand.
It took about 30 minutes total.

Fortunately while my refirgerator was still under warrant I had this same problem and watched the repairman fix it. To confrm my suspicions I cleaned out the freezer compartment, removed the back panel (2 screws), and used a hair dryer to defrost it. I suggest plugging the drain hole or laying a towel in the bottom of the compartment to catch the run off or your drain pan could over low. Once defrosted I was able to verify that the element on the defrost heater was burnt. Since it was Sunday I re-assembled and cranked it back up until I could get the part. I did a goggle search on Monday, found the part instantly using only the model number from the refrigerator at PartsSelect.com. The part arrived Wednesday as promised, I repeated the process from Sunday, removed the defective part (2 screws & 2 plug in type wire connections) and she works like a charm now. I do think the manufacture of the part should consider a new design since this is the second one my unit has needed in less than 5 years. At only $27.50 ea. I should have purchased a spare to have for the next time!

I removed the top hinge by removing three screws, I then lifted the door off the bottem hinge and set it aside. I then removed the two screws holding the bottom hinge,removed it and installed the new part. I removed the broken part from the door by removing one screw-installed the new part and set the door in place and reinstalled the top hinge. The door is now properly aligned and working like new. I spent as much time writing this as I did on the repair