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25368802015 Kenmore Refrigerator - Instructions

All Instructions for the 25368802015
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Freezer compartment works but gets frost and ice buildup. Then the refrigerator compartment fails to get cold. Milk would spoil but freezer stayed frozen.
After watching numerous YouTube videos I realized that my problem was either the timer or the thermostat. I purchased both for above $70 total and decided it was worth the gamble to self- repair it instead of buying a new refrigerator for $700 plus taxes and delivery charges. The videos were right on with excellent directions for replacing these 2 products. Only has one problem… the shrink wrap that came with the thermostat is very thick and will NOT shrink with a hairdryer. I hade to run to ACE Hardware to buy a heat gun and more shrink wrap
Parts Used:
Defrost Thermostat Defrost Timer - 120V 60Hz
  • Tracy from SALOME, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
2 of 2 people found this instruction helpful.
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Accidentally broke the glass insert.
Simply slide the new glass insert in!
Parts Used:
Crisper Glass Shelf Insert
  • DAVID from SAN FRANCISCO, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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broken glass on top of crispers
Since the glass was broken and gone I just had to slide the new glass on top of the crispers. This was not really a repair, just an exchange of new for the old.
Parts Used:
Crisper Glass Shelf Insert
  • Teresa from SOUTHFIELD, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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Freezer was not defrosting
Turned off fridge circuit breaker
Removed all food from freezer and put in cooler.
Removed shelves from freezer
Removed ice maker
Removed 2 hex head screws
Tilted back evaporator cover and tried to unplug connection.
Found connection was iced over with a huge block of ice coming from water inlet to ice maker
Spent several hours trying to melt and chip away ice without damaging fridge.
Finally was able to break up ice with long flat head screwdriver and hammer.
Unplugged connector and was able to remove evaporator cover.
Cut wires near thermostat and removed
Stripped wire as needed and crimped new thermostat in place.
Used heat gun and lighter to melt heat shrink. This took a long time and required a lot more heat than expected.
Reconnected evaporator cover connection and reattached cover.
Reinstalled ice maker
Reinstalled shelves.
Put food back in
Turned circuit breaker back on.
Parts Used:
Defrost Thermostat
  • David from N KINGSTOWN, RI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Fan was off kilter and began rubbing the frame which is caused it to slow down and make an disturbing audible noise.
Before buying the part, I watched your video and realized it was extremely simple to remove and replace. Item was to take 7-10 days and I received it in 4. Took longer than 15 minutes because I had to move the fridge forward, get my tools and a vacuum, get a cup of coffee and get to it. Very easy and the video was exactly step by step. It took longer to vacuum all of the dust bunnies than to replace the part.

Honestly, I was in the market to buy a new refrigerator but now I believe I'll wait several more years. Thank you for your support.
Parts Used:
Refrigerator Condenser Fan Motor Kit
  • Martin from N HOLLYWOOD, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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Fridge was cooling down enough the heating defrost was bad
I take 2 crew on front of the fridge take the cover and fan out replaced the part and put everything back it’s a easy job thanks guys for the parts from Orlando fl
Parts Used:
Defrost Heater
  • José from ORLANDO, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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You have sent the wrong part for the THIRD time. You have sent aaccess cover that is TWO INCHES too short. It does not cover the opening, and you will not answer your phones.
There is no way to complete the repair with the wrong part, You have had my order since June 22nd, 2020 and the incorrect part arrived October 27th, 2020. You charged $7.79 plus $1.06 tax and $9.95 shipping. Please refund the entire amount including the shipping, since I did not ask you to ship the incorrect amount.
Parts Used:
COVER-ACCESS
  • Jane from EAST JORDAN, MI
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver
2 of 3 people found this instruction helpful.
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I purchased a refrigerator for the first time, and didn't realize it lacked a freezer shelf!
The part fit perfectly. I simply placed the ends on the holes on the side wall inside the refrigerator, and the other end of the shelf slipped right into the matching holes on the other side. That easy!
Parts Used:
Freezer Shelf
  • ruth from toledo, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 6 people found this instruction helpful.
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Had a broken part in the door that holds condiments in
Removed broken part and then snapped in new part
Parts Used:
Door Shelf Retainer Bar
  • Janette St from KALISPELL, MT
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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replace broken shelf protector
simply put the protector shelf bar on shelf !! easy
Parts Used:
Door Shelf Retainer Bar
  • Mary from EDMONDS, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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Coils frozen over. Refrigerator not cooling
I cut wires from bad thermostat and removed it . Stripped wires and crimped connectors on new thermostat and wires from old thermostat. Used heat gun to seal sleeves over connectors. Very helpful video from this site Thanks, you will be my go to parts supplier from now on!!!!!!!!!!!!
Parts Used:
Defrost Thermostat
  • Robert from MONTGOMERY, IL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
1 person found this instruction helpful.
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Evaporator was freezing up and was running non stop
I tested the components in the refrigerator defrost function. I used digital multimeter and checked for continuity. Defrost thermostat must 32 degrees or lower.
Parts Used:
Defrost Thermostat
  • James from PHILADELPHIA, PA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
1 person found this instruction helpful.
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Fridge quit working.
A little research told me the hum plus no cooling was either the compressor or the relay. I ordered the new relay and put it in but it didn't fix the problem. I ended up having to buy a new fridge, but it was worth the $30 gamble to see if I could fix it on the cheap and it saved me the money a service call would've cost. Pretty easy installation, just in a tight space on my model.
Parts Used:
Run Capacitor
  • Bill from Bay City, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
1 person found this instruction helpful.
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The Dairy door was cracked by an item in the refrigerator and broke into two pieces
This was not technical at all. The old door fell out and the replacement door snapped right into position. It was simple.
Parts Used:
Dairy Door - Clear
  • George from Pottsville, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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refer door hinges were lost during the move in to our first home.
The center door hinge was still attached to the refridgerator so I only had to install the bottom and top hinges. I also moved the door handles to the other side so the doors open the "right" way. The hinges were just 2 bolts and 3 screws. Now, just if the repair man from our home warrentee company would show up to fix the refridgerator. It's blowing hot air!!!
Parts Used:
Lower Hinge Bracket Single Washer Lower Hinge Pin Upper Hinge
  • edith from woodbridge, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
8 of 22 people found this instruction helpful.
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All Instructions for the 25368802015
76 - 90 of 211