All Installation Instructions for Kenmore Refrigerator 25360413713

You have sent the wrong part for the THIRD time. You have sent aaccess cover that is TWO INCHES too short. It does not cover the opening, and you will not answer your phones.

There is no way to complete the repair with the wrong part, You have had my order since June 22nd, 2020 and the incorrect part arrived October 27th, 2020. You charged $7.79 plus $1.06 tax and $9.95 shipping. Please refund the entire amount including the shipping, since I did not ask you to ship the incorrect amount.

Parts Used:

Access Cover

Jane from EAST JORDAN, MI
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver

2 of 3 people found this instruction helpful.

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Refrigerator light stopped working

The bulb wasn't the issue so I was hopeful the switch was. utube helped me some, but figuring my model was different than any on utube. Got the switch in and plugged it back in. Moment of truth. Didn't light. Ugggh! Out $50 for switch plus $20 for nut driver set.

Parts Used:

Door Light Switch

Karla from UNION, MO
Difficulty Level:
Difficult
Total Repair Time:
1- 2 hours
Tools:
Socket set

1 person found this instruction helpful.

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Door switch was no longer making my light go on when door opened

I used the youtube you provided. It was pretty straight forward, but I had to make a trip to the hardware store for a bit (hex wrench) to remove the hex bolt head style screws. I was only expecting to need phillips or flathead. I managed to remove one with a set of pliers, and the brought that example to the store for size reference when buying the bit to fit my black and decker drill. The rest was easy.

Parts Used:

Door Light Switch

Susan from VIRGINIA BCH, VA
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver

1 person found this instruction helpful.

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Refrigerator did not cycle

Installation was fairly straight forward. The major complaint is that the problem returned 2 weeks later. I don’t know if I care to re-invest in another switch.
Now what?

Parts Used:

Cold Control Thermostat

JACOB from YOUNGSTOWN, OH
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins

1 person found this instruction helpful.

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Wrong size

I sent the rack back to the address on the invoice and never received a refund. I was never able to get through on the phone line to speak with someone or to leave a message.

Parts Used:

Freezer Shelf

Jean from GENOA CITY, WI
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins

1 person found this instruction helpful.

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The Dairy door was cracked by an item in the refrigerator and broke into two pieces

This was not technical at all. The old door fell out and the replacement door snapped right into position. It was simple.

Parts Used:

Dairy Door - Clear

George from Pottsville, PA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins

1 person found this instruction helpful.

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refrigerator crisper pan broken

replaced it

Parts Used:

Refrigerator Crisper Pan

DONALD from TOPEKA, KS
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins

1 person found this instruction helpful.

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Crisper glass shelf shattered during cleaning.

Extremely easy repair for a 76 year old woman. I just followed the very clear video instructions provided with my order and my fridge was as good as new within 15 minutes.

Parts Used: