2214792N512 Kenmore Dishwasher - Instructions

I found instructions on line when I goggled my dishwasher name and model number with the words noisy door. There were three or four good suggestions at a couple of the sites I visited. I tried applying vasoline, then silicone to the rope where it travels through the plastic guides but that just cut the sound down about 50%. My dishwasher has plastic guides that look like rollers but they don't turn, they are fixed in place. The ropes squeak as the pass over the guides. The replacement part kit has plastic guides that turn like wheels now so the rope does not drag over them and squeak. This repair could be done by me in 20 minutes or less every time now that I know what I am doing.

I removed the black bottom metal cover then turned the nuts on the adjusting (leveling) bolts to lower the front end of the dishwasher so I could pull it out of the cabinet. Once I lowered is as low as it would go I opened the door and pushed down on it which tilts the dishwasher down and you pull out on it and the top lip clears the cabinet. If your dishwasher just pulls out the first time you try these steps may not be necessary.
Once the dishwasher is out the guides and rope are down at the bottom in the front by the door. It's obvious what to do to replace them.

Just had to transfer all the kit parts from the old rack to the new one.
It was important to leave one side of the kit parts(the wheel and other plastic pieces) on the old one while transferring the other side of the kit parts to the new rack so that I had a visual reference for placement and orientation of the parts on the new rack.

Replace motor-pump. All was as advertised plus the surprise of included outlet hose. I didn't have the tool to operate the clamp, it leaked, so I replaced it with a stainless worm gear type.

saw big hole in first (main) hose - got replacement at local hardware thinking it was the only problem - it wasn't - turned on the water and noticed another leak so ordered hose from parts select - fast delivery - installed 2nd hose but still a leak so ordered grommet from parts select - again prompt delivery - installed it and voila no more leak -
also checked for rat entry points, plugged those and put down bait - bait wasn't being taken under dishwasher even tho rat reappeared so put a snap trap in back - no luck so far - teachable moment: might have been cheaper to just get another dishwasher as parts are expensive and its difficult to tell extent of damage - luckily i only needed 3 parts = $150

simple...a female did it!! Dealing with PartSelect was so easy...your was the only web site that made it super easy to find my part. Placed order and paid for it...part arrived the next day!! Sent web site link to hubby too. When we need parts again for any applicance in our home, we will check your site out first!!

Snapped the old one off and snapped the new one on.

removed old gasket, installed new.
No Leaks!!
Saved the cost of a new dishwashers

Rolled out old, rolled in new.

I watched the YouTube video I found in the link provided but PartSelect and followed the steps shown in the video. I replaced the two broken rack adjusters in about 20 minutes. I especially like the fact that PartSelect helped with the link provided in the email that acknowledged the part order. A great customer service. I’ve passed this fact on to my other friends who routinely DIY repair projects.

Removed new from box and installed rollers as instructed that's all there was , very easy.

You need to pull the unit out to get access to the spring connected to the rear leg frame. Use the everything in the kit. The rollers are upgraded and will guid the cable better.

Watched the video, it went as advertised. Easy repair and the noise is gone.

Purchase 4 roller wheel assemblies and installed them with only a screw driver to open the tangs. quick and easy and rack rolls smoothly inside the dishwasher. Rather expensive $58 per roller assembly and hopefully these last the lifetime of the dishwasher.

Removed old rack and and removed old rollers and installed old rollers on new rack as they work better than the new rollers sent with new rack

It was easy to remove the old parts by using a screwdriver to push in “tabs” that kept retainer clips in place. Once removed, it was a matter of easy assembly in reverse and then re-clip. It became clear that the problem was because a few tabs that click into the sliding track and worn to the point where they no longer retained a tight connection to the track causing the upper rack to tilt with weight to front or back. Sure, the parts are a bit pricey but not when compared to a repair visit or a new KitchenAid which otherwise was functioning perfectly.