2213809N710 Kenmore Dishwasher - Instructions
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dishwasher didn't drain.
Replaced the pump.That wasn't the problem --- if I had it to start over, I'd pull the drain hoses and run the dishwasher to see what water is flowing where. I had a clogged drain --- and maybe something else. Still working through the details.
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Bart from Ellicott City, MD
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
2 of 3 people
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heater showing signs that it was going to fail soon
removed unit from cabinet disconnected water and drain lines replaced heater very easy to do it took more time to remove unit from under counter than replace heater piece of cake..
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rich from boulder city, NV
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 6 people
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The Inlet Valve cracked from the severe cold weather we had in Chicago area.
Removing and installing the new part was fairly simple. We removed the water hose first since it is the easiest to see. We then removed the screw holding the part to the metal frame. We slid out the part out of the holder to remove the black hose and electric plug (it is like the old phone jacks). After it was completely off we plugged in the electric to the new part which was very easy since it can only go in one way. We slid the new part in place and attached the black hose. We attached the piece to the frame with the one screw and last we attached the gold (garden hose) connection. We turned on the water to look for any leaks then turned the power on and ran it through a partial rinse to be sure there were no leaks.
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Steven from RIVERSIDE, IL
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Socket set
2 of 3 people
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Roller wheel broke off upper rack and also end rack stops needed replacing.
Husband watched your repair video. Everything went well and we are very pleased.
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Carole from IRVINE, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
3 of 6 people
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Top rack broke
I had to replace the whole sliding system on the top rack. Plus the clips holding it. It snapped. I watched the video and did the steps from Steve. The rack slides better than when brand new. Whirlpool wouldn’t pick up phone but part select did. So thank you for being there so I could fix the rack and be able to use the dishwasher again.
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Dawn from MELBOURNE BCH, FL
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
2 of 3 people
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Dishes would not dry
First i turned off the water and the power, then removed the two screws to the access panel under the door. Then remove 1 screw to the electrical box and removed the wire nuts and pulled the cable out of the box. Then disconect the water supply which is up front, but very little room to work. I didn't have to diconnect the drain hose because it was long enough for me to pull out the machine. After removing to screws that hold the machine to the counter you can pull it out. Remove 2 wire from the terminals of the heat coil. Unscrew the plastic nuts from the washer and remove. Assemble in reverse order and check for leaks. I tested the old element as well as the new element for resistance before installing.
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Larry from Shakopee, MN
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
2 of 3 people
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Tines where falling off old rack
The dishwasher is 25 years old. Ordering the part was simple. Very good web site and user friendly. The shipment and delivery perfect. Part arrived as predicted. Tracking delivery was also perfect. Part was exactly what I needed. The only hitch was that there were no instructions for assembly, not even a drawing of the assembly to give a hint as how to assemble. Therefiore assembly took longer than it should have. However the diswasher is back in operation and I am pleased with the results.
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RONALD from EAST GREENWICH, RI
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
5 of 13 people
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Leak in hose
Turned water off. Removed dishwasher from under the counter, replaced hose, reinstalled dishwasher under the counter.
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Lena from Napoleonville, LA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Wrench (Adjustable)
3 of 7 people
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Upper dishrack roller assembly in slide rail broke, causing upper dishrack to sag
I used a flat blade screwdriver to compress one arm of the endcap of the slide rail to free it. I then slid up the locking slide of the old roller assembly freeing it from the upper basket,and put the new part in its place. I then put the roller back in the slide rail and replaced the endcap.
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Andrew from SACRAMENTO, CA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 person
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Broken console fasteners
The left side of the console broke during disassembly to get to the latch mechanism. This was to diagnose parts needed to fix a problem that the washer would stop multiple times in the middle of a wash cycle, requiring monitoring a wash to restart the dishwasher when the console light flashed.
Access to the latch mechanism requires removing two torx self tapping (in plastic) screws on the right side, two on the left side and two attaching the sliding latch plate to the console. Since the screws are tapped into thin plastic sleeves, breaking them can be expected, especially as the console ages.
The pictures available on the troubleshooting notes supplied with the parts diagram were very helpful; In the end I learned I didn't have to replace any parts involving the latch mechanism nor the electrical switch. I DID have to disassemble the latch mechanism and clean everything thoroughly of hardened soap "gunk".
The key to success, though was to NOT tighten the screws attaching the plastic latch mechanism to the console very tight as that will cause the sliding part to bind to the console so it can not fall completely on the switch, which caused the original intermittent operation complaint.
Access to the latch mechanism requires removing two torx self tapping (in plastic) screws on the right side, two on the left side and two attaching the sliding latch plate to the console. Since the screws are tapped into thin plastic sleeves, breaking them can be expected, especially as the console ages.
The pictures available on the troubleshooting notes supplied with the parts diagram were very helpful; In the end I learned I didn't have to replace any parts involving the latch mechanism nor the electrical switch. I DID have to disassemble the latch mechanism and clean everything thoroughly of hardened soap "gunk".
The key to success, though was to NOT tighten the screws attaching the plastic latch mechanism to the console very tight as that will cause the sliding part to bind to the console so it can not fall completely on the switch, which caused the original intermittent operation complaint.
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Dixon from BOTHELL, WA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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Old door gasket was leaking.
Watched YouTube first of course. Pulled off the old gasket, found the center of the new gasket and started installing the gasket from the very top and all the way down the sides. I made sure it was in tightly and smooth. No more leak, should have listened to my wife sooner!
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Michael from WILLARD, OH
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
1 person
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Replacing upper rack rollers
Followed very simple instructions to easily install. The only tool needed was a flathead scredriver to pop off caps to remove old, broken rollers. New rollers simply click into place. Piease aren't cheap, but significantly less than a new dishwasher.
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Tahir from ARLINGTON, MA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 person
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Stripped the fill valve when installing
I'm the maintenance supervisor at an apartment complex. While installing a new dishwasher for a tenant, I inadvertently cross-threaded the swivel connector to the fill valve. The valve was ruined and couldn't be repaired. I ordered a new valve (it was an OEM) and installed it. Simple switch out, plus the video from Parts Select showed I had done it right.
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Jerry from Groton, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Wrench (Adjustable)
1 person
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Wheel on lower rack broke.
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Martin from Union Bridge, MD
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
3 of 7 people
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The gasket listed on your website is to thick. So after installation the door would close. I put the old gasket back in the door closed. However, the dishwasher still leaks soap after a cycle..
As stated above the repair did not go well because the gasket was too wide and the door would close. Suggest you talk with Whirlpool about the part they sold you for my model of dishwasher.
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Michael from SUFFOLK, VA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
2 of 4 people
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