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2043399991 Kenmore Upright Vacuum - Instructions

All Instructions for the 2043399991
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The water pump developed a leak
First I removed the clamps that holds the pump in place.
Next I removed the water hose clamps.
Then I did the reverse to finish the repair.
Parts Used:
Washer Direct Drive Water Pump
  • CEDRIC from SAN DIEGO, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Water leak
I pulled the machine out about two feet from the wall. No need to disconnect any hoses. Tip up the front, place an automotive jack stand under the front of the machine to hold it approximately a foot and a half up. Lay on the floor, remove the hose clamps, flip the two spring clips off that hold the pump, and it's off in minutes. Place the new pump in position and replace the two spring clips, slide the hoses back on and install the clamps. It couldn't be easier or quicker. Replacing the pump took 5-10 minutes max. The longest part of the project was cleaning up the spilled water..!
Parts Used:
Washer Direct Drive Water Pump
  • Don from Apple Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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washer was leaking water
pulled the washer away from the wall and turned it on its side. I had to remove the gear box and motor to get to the part. Had to remove the whole insides. Install the part and put everything back in.
Parts Used:
Washer Direct Drive Water Pump
  • Bobby from Centertown, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
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won't spinn was stuck was thinking the motor or gears was bad guess what was the problem
remove the motor remove hoses find sock inside of pump couldn't removed install new pump take less than 2 hrs to fix
Parts Used:
Washer Direct Drive Water Pump
  • jose l from elk grove, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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water leaking from washing machine, water pump
Followed instructions on site, remove two screws holding contol panel and flipped up, disconnect water level tube(clear plastic), pry off two metal clips holding shell to back(on top,under control panel), remove shell. Water pump in front, bottom, two hoses. Remove hoses, pry off two metal clips
securing water pump. Water pump stuck on. Soaked with penetrating oil and let sit awhile. Reach behind pump and pry off. Turn impeller on new pump to align with flat sided shaft with finger in where hose connects. Slide pump onto shaft, tap lightly to get all the way in, put clips back on pump(tight), and hoses back on. Put shell back in place, clips back on top, water level hose back on panel, panel down, screws back in. Run machine, watch for leaks(water on floor). Had never done this before, this site made it easy. Thanks.
Parts Used:
Washer Direct Drive Water Pump
  • Darrell from Corpus Christi, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Leaking in the front of the washer.
1. turn off water valves going to washer
2. disconnect hoses and electric in back of washer
3. put screwdriver under top control panel and pry
control panel up
4. flip control panel back
5. use screwdriver to pry gold colored clips on right and
left which secure washer housing
6. pull housing forward until completely off washer
7. at this point the partselect website recommended
tilting the washer on it's back but I chose to work
on the pump with the washer upright
8. pull both hose clamps on the two hoses attached to
the pump back and remove the two hoses
9. remove the two metal clamps holding the pump
10. pull the pump directly off it's drive shaft
11. put the new pump on over the drive shaft making
sure the support "legs" of the new pump are in
their support holes.
12. basically work back through these steps to reassemble
the washer
13. The biggest problem I had was getting the housing
back on the washer. I was working by myself and it
was difficult to get the housing to seat properly
on the frame's metal flanges. I eventually got it
on and the washer is working great with NO LEAKS!
14. Piece of advice for getting the housing back on the
washer: Get the front of the housing on the front
of the frame first and then LOWER the housing DOWN
on the metal frame carefully matching the frame's
flanges with the holes in the housing.
Parts Used:
Washer Direct Drive Water Pump
  • Joseph from Biglerville, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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washer stopped while full of water
With assistance the washer was walked out the door to the deck where it could be drained.
The machine was examined, and the pump identified. THEN I found this site while looking
for the part. Had I started here, I would have learned that I could service in place by just
tilting it back against the wall! The part was identified, and phone call made to charming
rep and part arrived in a few days. Do be careful to keep track of the latches that clamp
the pump in place, as they can fall out when not clamped down on the pump.
No unusual tools or skills needed. Door clearance and outside temperature were greatest
issue for us, and wasn't even necessary.
As it was, my wife worked diligently to remove the inhaled sock from the pump. We gave up
on that as the #1 complaint on this pump was 'leaking'. Had I started here, repair time
would probably have been less than 30 min hands on time. We spent much more.
Parts Used:
Washer Direct Drive Water Pump
  • James W from Winton, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Leaking Water Pump
The WEB site is excellent, and I believe has been put together by very experienced repair people.

The Trouble shooting tree is excellent, it went right to the problem.

I would give the whole repair operation an EXCELLENT Rating except for one show stopping omission.

The console on my unit is SCREWED to the TOP REAR of the washer.
This step is missing in the video. The two screws are easy to miss as they are in a recessed area. Also the console is attached to the top with plastic fitting that fit into recessed openings in the top. To make matters worse, using a putty knife to release the spring clips may actually damage the plastic fittings.

It may be that the manual covers this change, but I did not print it out. A possible solution might be to put a warning in the video to inform the repair person to look in the manual for this change.

Over All - A VERY GOOD JOB. I will use it again if needed, and I have sent your URL to several of my friends.

Robert Hopkins, TN
Parts Used:
Washer Direct Drive Water Pump
  • Robert from Murfreesboro, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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small leak - drip every 6 seconds when pump filling or draining washer
First, disconnect from power & turning off the water. Then, tried to access the part by tipping the unit back enough to work. Was able to remove the hoses by loosening the spring clamps.. The pump motor shaft had corroded enough to make removal of the pump almost impossible. The washer had to go full onto its back side; had to pry with on the pump with the crowbar and tap the crowbar to get the pump to slowly move off of the shaft. Once forced off, additional time was spent removing corrosion from the shaft. A little lube was used on the shaft. Re-assembly was quick & washer was righted, plugged in and returned to service. Much better than buying a whole new washer.
Parts Used:
Washer Direct Drive Water Pump
  • Roy from Olympia, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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There was a leak when trying to wash clothes
Stackable Unit. Removed the front cover between dryer and washer with a phillips screwdriver. Loosened the two bolts securing the top cover of washer. Removed the cover to access the two bolts securing the front panel of the washer. Removed that panel for access. Removed to clips by hand and used pliers to remove hose clamps. Installed new part. Damage was visible on the old part. Good as new.
Parts Used:
Washer Direct Drive Water Pump
  • Gary from Rancho Mirage, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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Water leaking from washer
First I unplug electric plug, then turn off water lines & disconnected them. Pulled out the washer where I could easily work on it. Then removed the screws holding the back panel and top control knob panel by separating it from main body. (Spring clips on control panel were a bit tight to pop off.) Once removed back & top, the main body of washer, hinges forward and pulls out and off. Now the pump is accessible, so I remove the two hoses clamps and pull off hoses, and pop off two spring clips holding pump on the motor. Then I slide new pump onto the motor, (line up flat spot on shaft with pump) and pop the spring clips back on and reconnect the hoses and clamps. Put main body, back and top control panel back together the opposite of the way I took it a part. Moved washer back and reconnected water lines and plugged in. No more water on the floor… (Note:) Washer leak happened on Sunday & Monday was holiday of coarse. So I ordered the new pump Sunday online and it arrived by Wednesday. Thank You PartSelect.com.
Parts Used:
Washer Direct Drive Water Pump
  • Brian from Princeton, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Washer was leaking
First I remoived the 2 screws that hold on the control panel and tilted it back. Next I removed the clips that retain the lower enclosure and tilted it forward to remove it. With the lower enclosure out of the way I used pliers to remove the 2 hose clamps on the pump and a screw driver to undo the retaining clips. Installed the new pump and reassembled everything in the reverse order. The only trrouble I had was in getting the lower enclosure back on correctly. It took a little effort to get everything lined up so it would fit.
Parts Used:
Washer Direct Drive Water Pump
  • Robert from Morgantown, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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water leaking from under washing machine
I was not able to get the the job done as the video, i pulled the electric cord.Shut water lines down place washer at about 45 degree angle lay on floor, removed hose clamps, remove metal clamps on each side of pump, removed pump, replace with new pump and reverse order in which pump was remove,
Parts Used:
Washer Direct Drive Water Pump
  • Richard from maple hts., OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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Water Leaking
I watched the video on the website and the repair was fairly easy to perform. The hardest part was the beginning, unhooking the panel on both sides of the control panel and pulling the control panel backwards. The panel was a little bit harder to release than the video suggests (ok, a lot harder) and took a little time. Other than this minor setback, the repair was very easy. If I can do this, anyone can this and look very handy in the process.
Parts Used:
Washer Direct Drive Water Pump
  • Derrickon from Norfolk, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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leaking water on floor
It was real easy!!!! gave part to my maintenance man. he pulled old part off, then put new one on.
Parts Used:
Washer Direct Drive Water Pump
  • Jim from Temple, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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All Instructions for the 2043399991
106 - 120 of 274