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2043399990 Kenmore Upright Vacuum - Instructions

All Instructions for the 2043399990
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Water leaks during the spin (drain) cycle.
Unplugged the washing machine. Removed the two philipps screws holding the control panel. Swung it up , disconnected interlock connector, and pried the two clips. Removed the top and cabinet assembly to have easy access to the leaking pump.
Disconnected the two hoses connected to the pump. Used the plier to loosen the hose clamps. Removed the two retainers securing the pump. Removed the old and damaged pump and replaced with the new one. Reinstalled the retainers back on. Reconnected the hoses and clamps. Put the top and cabinet assembly back on. Snapped back the clips and reconnected the interlock connector. Screwed the control panel assembly to the cabinet. Done. Ran the washing machine to check for leaks. Found none.
Parts Used:
Washer Direct Drive Water Pump
  • Nolasco from San Diego, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Water wouldn't drain after wash cycle.
Using the part select website, I discovered that 64% of the time, replacing the water pump will fix the drain problem so I ordered that part. I laid the washer on it's back. And was able to unclip the water hoses, detach the pump and install the new one. The parts select website has great instructional videos to help but in this case, the video recommended removing the outer skin from the washer which I found unnecessary.
Parts Used:
Washer Direct Drive Water Pump
  • Paul from Fishers, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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The water pump was leaking
The new pump arrived at my door just a few days after it was shipped.

Once I got the water hoses off and the clips holding the pump I had to use a large screwdriver to get the pump off the motor shaft. I then tried putting the new pump on but it wouldn't fit. I noticed that the motor shaft was flaired out (possibly due to rust) so I used a Dremel Tool with a grinding disk to carefully grind down the shaft to what it looked like it was supposed to be. Once that was done the pump easily slipped into place. I attached the pump clamps and hoses and pushed the washer back into place. I ran a quick test and then later a load of laundry. No more leaks!
Parts Used:
Washer Direct Drive Water Pump
  • David from Merrimack, NH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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water leaked out from under the machine.
I read the trouble shooting guide on your web sight to figure out what the problem was and after checking the hoses the pump seemed the next most likely problem. So I ordered the part.My main problem was the lack of room to work,if I could have tipped it on it's back or raised it I would not of had a problem.But I tipped it up and blocked it from falling and removed the part while waiting for the new one to arrive.Once it arrived it only took a few minutes to install.When I tried the washer it still leaked water,so I tipped it back up to check it out.The only thing that was wrong was that the spring hose clamps had not seated yet so I moved them around and wiggled the hoses to try and get them tighter.The next time ,it worked fine.The other reviews and trouble shooting guide were a great help!
Parts Used:
Washer Direct Drive Water Pump
  • Clifford from Friendship, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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Leaking pump
Replaced with new pump
Parts Used:
Washer Direct Drive Water Pump
  • William from Crossville, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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water leaking out from under front of washer when it was in use
rolled washer up on its back used pliers to slide 2 hose clamps back on the hoses. pulled both hoses off pump. There are 2 metal type latches holding pump in place. Remove those by prying off with a screwdriver then you can remove the pump by lifting it off the motor shaft. Then install new pump on shaft making sure to align the square shoulders on pump shaft with water pump slots. Then just reverse the removal process hook water up and test to make sure no leaks. My pump had been dropped sometime between the factory and my getting it so I had to glue it back together where it had separated. Easier to fix than to send it back for replacement.
Parts Used:
Washer Direct Drive Water Pump
  • Darrell from Moberly, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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Water leaking when using washing machine
First I had to have my wife help me tip the washing machine over so we can get at the pump which we suspected was leaking.

We searched partselect.com and found the part and ordered it and it arrived after a few days.

At first the part won't fit because the metal rod that was supposed to rotate the pump was badly rusted. So we had to buy a file set ($9.95) from Home Depot to file the rust away so that the part will fit.

Filing took a long time to do and was very tedious but after the metal rod was filed away, the pump fit and that's all it took.

There were actually only 2 clamps you have to remove. One at the back and one out front that holds the pump in place. After removing those clamps then it was easy to attach the new pump (after filing the metal rod).

Thanks partselect.com :-)
Parts Used:
Washer Direct Drive Water Pump
  • Felix from Northridge, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Water pump suffered stress crack in front of pump causing the washing machine to leak
I pulled washing machine away from the wall . Unplugged unit. Turned off water and disconnected hot and cold water line. Laid washing machine on its side. Disconnected inlet and outlet lines from pump using a pair of pliers to squeeze hose clamps to enable removal of hoses. FLASHLIGHT is needed to view area. Pop off spring clips with a small screw driver. It's a little difficult getting hand back to remove back spring clip. Water pump has fitted stand offs that let the pump be installed and removed very easily and also enables proper installation orientation. Make sure you have a pair of gloves on to avoid sheet metal cuts during removal and installation.
Parts Used:
Washer Direct Drive Water Pump
  • Timothy from Frankfort, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Washer leaking in front
Got the part in two days! After watching the installation video, i figured i could take the pump off without removing the complete washer panel. Tipped washer on to back and there was the old pump staring at me. Disconnected the two hose clamps with pliers (easy). Hardest part was removing old pump due to crud and rust. Removed pump clamps and forced it off with end of screwdriver alternating both sides. This is why the video shows panel removal. Would have been much easier i think! I used fine sandpaper to get the shaft cleaned up and put a few drops of liquid hand soap into opening of new pump. Lined up the pumped with shaft and it slid right on. Reattached hoses and pump clamps and done!! NO more leak!! Really easy repair - about 15 minutes total.
Parts Used:
Washer Direct Drive Water Pump
  • Randy from Niles, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Washing machine slowly leaked as it filled/emptied
As a 50+ currently umemployed woman would always pass repairs off to her husband, this was a great repair to grow my confidence. I did refer to the web site that offered insights which helped greatly. Once I got the cover off and the hoses detached I was stuck with getting the actual pump off the motor. I read on line that if it's older you'll have to use some muscle (guess I should be working out more!) to pull it off. It was incredibly stuck and my word of advice to others is make such that the motor rod, that the pump "slips" onto is CLEAN and smooth. I thought I had it clean enough only to get the new pump stuck while only half way on!!!! Spend the time to get all the rust off and the new piece will slip on with a some pushing and prodding!
Parts Used:
Washer Direct Drive Water Pump
  • rosemary from Hudson, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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not draining
unclipped old pump, removed hoses then reverse to replace pump
Parts Used:
Washer Direct Drive Water Pump
  • anthony from las cruces, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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The drain pump was leaking water.
The repair was easy. Disconnected the water and drain lines. Tipped the washer on its back and used pliers to remove the clamps holding the drain lines. The pump was replaced and reattached to the drain lines.
Parts Used:
Washer Direct Drive Water Pump
  • Matthew from Romeoville, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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Leaking washing machine.
First I removed the back of the machine after unplugging it and disconnecting from the water supply.

Then removed the shell.

Put water in the machine directly into the bin with a hose. Then watched for leaks. I immediately noticed the pump housing was leaking. So I removed the pump got the part number and ordered it online on this site.

The pump came in 3 days and I installed it. The hard part was putting the frame back on since it was slighly bent from another repair.

Other than real simple and I had my machine fixed for $37.
Parts Used:
Washer Direct Drive Water Pump
  • Brandon from Bellingham, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Original pump leaking
Removed cabinet, removed pump, installed pump (very easy), replaced cabinet (somewhat difficult until I figured out that I was installing a clip backward).
Parts Used:
Washer Direct Drive Water Pump
  • Terrence from Independence, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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washer spins but doesn't drain
As noted by other users, I tipped the washer on its back to access the water pump underneath. First I had to drain several gallons of water out...I removed the end of the drainage hose from my main basement drain and placed it into a large bin on the floor and it drained itself. Then I removed the two spring clips from the old pump and took off the two hoses. The pump pulled free easily from the drive shaft. I put the new one on, reseated and reclipped the hoses to the pump, and put the washer upright and it worked immediately. Easy repair...saved hundreds on buying new washer.
Parts Used:
Washer Direct Drive Water Pump
  • Jesse from Florence, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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All Instructions for the 2043399990
76 - 90 of 274