11047561602 Kenmore Washer - Instructions
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Water on the floor under washer
I pulled the front load washer away from the wall and unplugged. I tilted it back against the wall. I removed three screws from the lower front cover plate of washer. Once removed, I had access to the tub to pump hose which I found a small hole in. I went online to Partselect and found my part. The hose was connected in three different places by compression clamps. I then pulled the compression clamps off the connections. Cleaned up all connection points with a damp rag. Upon installation of the new tub to pump hose, I discarded the compression clamps and installed the new part using radiator clamps purchased at a auto parts store. Plugged washer back in and started a load too make sure all connections were good and tight with no leaks. After checking for leaks, I re-installed the front cover plate. Tilted washer back down being careful not too set it down hard or on my feet. Job Done....
Parts Used:
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Jeffrey from Saugus, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
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It was making lots of noise. Halfway through the cycle it would not pump all the water out
First unplug the washer. Make sure and drain washer completely. If not drained remove front panel , Remove 2.5 inch Plastic drain cover which has a catch bin on it. This will allow it to drain the washer. Put pan underneath to catch the water. Tip washer back and prop up with something 6 inches tall to get to the screws underneath. A cement block would work well. Use pliers to squeeze hose clamp together to remove the Hoses. Gently lift up The flip down cover Over the top of the wire harness Push in the tab on the wire harness, Gently pull back on the wire harness. Remove two mountings screws from the bottom of the washer. Slide the whole pump housing to the right and Lift up. Now the pump is been removed. Inspect inside the hoses For Debrie. Remove anything that is left in the hoses. Reinstall the pump in reverse order from the way you took it off. Leave front panel off Make sure all hoses and wire harness are hooked up. Run wash cycle to make sure there are no leaks. Do not put hands in while running. If no leaks replace front panel. Not sure if this is the right way But this is the way we did it and it worked well. Washer runs quieter now than it did when we got it
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Duane from New Richland, MN
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Leaking water in tub when not in use.
Received water valve in three days, remove top on washer, removed old part and replaced valve with new one, real easy fix, any one could do this. PartSelect confirmed this was the problem and part I needed.
Parts Used:
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William from Charleston, MS
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Making noise, not draining properly.
Put towel down to catch excess water, opened drain screen, used pliers to remove squeeze clamps on both hoses, removed front hold-down torx-head bolt and slid pump assembly out. Compared new part to old and found 2 differences 1:no hold-down location in front for bolt,2: the rubber padded feet are not the same. I was able to remove the two screws on the right side and use just the rubber pad for support while sliding the left side in the slot and is was plenty stable and works just fine. I guess the Whirlpool Duet model is a bit different on mounting but everything else fit quite well, the washer is working perfectly again.
Parts Used:
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Keith from Dayton, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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machine flashed code for water not draining fast enough
I watched the video and it really was as easy as it looks. Great shipping time, I ordered the pump Monday and it arrived on Thursday, standard ground shipping!
Parts Used:
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Jim from Federal Way, WA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
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No drain fault code F-21
Very --simple remove front acess panel -- open sump clean out remove water out of existing pump an hoses with small wet dry vac -- remove small wire harnes --cut band clamp on discharge with side cutter --remove inlet -suction side of pump hose clamp with channel locks --un bolt two screws on bottom side of washer with 5/16 nut runner --discard old pump reinstall new one in reverse order --only takes about 20 mins total !!! ---
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Todd from Cherry Valley, IL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
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Error 21. Drain problem
Just use the video. Shows you all you need to know. Very easy. Do it yourself and it saves you money.
Parts Used:
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Paula from Ferrum, VA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
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F21 code
Thank You so much for the other stories folks wrote on here! We were getting an F21 code on a regular basis. After finding a necklace and about $2.50 in change in the filter tray we found the problem. Over time I thought the washer was getting louder but it was so gradule that we really did not realize it.I had read other posts on here and ordered a new pump. After taking out 3 screws and 2 clamps the pump came right out and went in just as easy. Less than 15 minutes and we were back in business with a wisper quiet washing machine,Thanks Again everyone, Mike D.
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Mike from Columbus Grove, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
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drain pump impellar busted
I drained the water out of the pump area. Then took off all clamps and holding brackets. Next I pulled off the quick connect power plug. Then I put new pump in the way I took old pump out. The hardest part was unscrewing the bracket from underneath the washer. Cloth washer working fine.
Parts Used:
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jeremiah from royalton, MN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Socket set
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Drain Pump Stopped working
Took of the panel, unscrewed the old drain, screwed the new drain in. Very very simple to do! The first part I received leaked, I called customer service and they gave me a refund and express shipped a new part - no questions asked. Very good customer service!
Parts Used:
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Julie from Milton, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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buzzing noise water not draining
unplug washer from outlet carefully tilt back to get at underside of washer remove bottom panel. pump location lower right front. remove two hoses from back using pliers keep note on hose location. remove two bolts on underside of machine slide pump to the right to release from rubber holders to install reverse the process also good idea to use the new hose clamps that come with your new pump and the rubber mounts if they are included
Parts Used:
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brian from turners falls, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
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drive belt
very easy to take off the bad belt and easy to put the other on. skill level would be a low anyone with a socet rench and a screw driver can replace the drive belt. shipping was extremly fast. 3-6 day shipping was there in 2 days.
Parts Used:
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Casey from Stillwater, OK
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
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Would not pump out water, F21 codes checked and cleared all hoses and trap before pump still no luck.
Well first of all when you buy this washer, the salesperson should tell you about checking the drain catch (ahead of the pump) and emptying out whatever get's caught in there. Never had a clue until it wouldn't work, then did a search on the internet, and darn if I didn't find specific instructions on how to open and clean out. Mine was packed full of hair pins, small change, lint, buttons, etc, all kinds of stuff. Guessing that is why the pump went out in the first place, it was so packed full that the pump could not draw any water through. But even after I cleaned it out, the pump was already shot. So called a service man, he said the pump would cost me around $200, then his labor to put it in, plus a $68 service call to just come and look at it, and $68 when he comes back to replace it. So I searched the internet for how to replace, came up with a very detailed You Tube video on how to replace Whirlpool Duet Pump. So ordered my pump from PartsSelect, just over $100, and replaced it myself. Super easy, only about 5 minutes. Thanks! —A very determined housewife!
Parts Used:
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Paul from Durango, IA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Washer washed cloths then would not rinse
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kevin from elizabethton, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
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My washer was not draining
It was real easy. I disconnected the wiring as shown in the video. I took the clamps off the drain pump , once off I slid the old drain pump off. I slid the new pump on , attached the hoses with the clamp provided and connected the wiring. Just follow the video and you will find it to be very easy! Thanks Parts Select for saving me money
Parts Used:
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Peter from Naples, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Wrench (Adjustable)
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