11047532604 Kenmore Washer - Instructions
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needed to replace water pump
dryer stacked on top of washer. had to lift washer and block w/2 x 4 to get under unit and replace pump
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Tina from Denver, PA
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers, Wrench set
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It was making lots of noise. Halfway through the cycle it would not pump all the water out
First unplug the washer. Make sure and drain washer completely. If not drained remove front panel , Remove 2.5 inch Plastic drain cover which has a catch bin on it. This will allow it to drain the washer. Put pan underneath to catch the water. Tip washer back and prop up with something 6 inches tall to get to the screws underneath. A cement block would work well. Use pliers to squeeze hose clamp together to remove the Hoses. Gently lift up The flip down cover Over the top of the wire harness Push in the tab on the wire harness, Gently pull back on the wire harness. Remove two mountings screws from the bottom of the washer. Slide the whole pump housing to the right and Lift up. Now the pump is been removed. Inspect inside the hoses For Debrie. Remove anything that is left in the hoses. Reinstall the pump in reverse order from the way you took it off. Leave front panel off Make sure all hoses and wire harness are hooked up. Run wash cycle to make sure there are no leaks. Do not put hands in while running. If no leaks replace front panel. Not sure if this is the right way But this is the way we did it and it worked well. Washer runs quieter now than it did when we got it
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Duane from New Richland, MN
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Pump noise Rattle and not draining water out/ error code
Unplug Unit, remove lower cover screws with screwdriver that has 1/4 drive at end, put 2 gallon bucket at strainer remove water. Remove inlet hose clamp and outlet hose clamp, disconnect pump motor wiring plug, aggressive push to RIGHT popped right out. put a dab of Vaseline on new units rubber base slide back in reverse order. Plugged in check for leaks put back together, Repair took less than 15 minutes, working great! WHAT I FOUND IN STRAINER: LEGO'S-CHANGE-PAPER CLIPS, enough things to destroy the impeller !
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Joe from Burlingame, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Wrench (Adjustable)
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Latch broke
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Denise from Rowland Heights, CA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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door strike broke
other than needing a new type of screw driver (not philips or flat head, but rather a starfish looking thing), the replacement was simple. took 5 minutes (after finding the correct driver)
Parts Used:
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Monica from Austin, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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replace drain pump
The only issue I had was getting the hose from the tub re-installed, but that was my fault, the pump went right in. It couldn't have been easier. I was very pleased, received the replacement pump in just a couple of days, packaged very well for shipping, and had it installed in a matter of minutes. It took longer to take off front panel to access pump than it did to install it. Very pleased with "Part Select".....will use again!
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Mike from Tower Hill, IL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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would not drain or spin
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DAVID from HARRAH, OK
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
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F21 code
Thank You so much for the other stories folks wrote on here! We were getting an F21 code on a regular basis. After finding a necklace and about $2.50 in change in the filter tray we found the problem. Over time I thought the washer was getting louder but it was so gradule that we really did not realize it.I had read other posts on here and ordered a new pump. After taking out 3 screws and 2 clamps the pump came right out and went in just as easy. Less than 15 minutes and we were back in business with a wisper quiet washing machine,Thanks Again everyone, Mike D.
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Mike from Columbus Grove, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
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drain pump impellar busted
I drained the water out of the pump area. Then took off all clamps and holding brackets. Next I pulled off the quick connect power plug. Then I put new pump in the way I took old pump out. The hardest part was unscrewing the bracket from underneath the washer. Cloth washer working fine.
Parts Used:
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jeremiah from royalton, MN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Socket set
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Drain Pump Stopped working
Took of the panel, unscrewed the old drain, screwed the new drain in. Very very simple to do! The first part I received leaked, I called customer service and they gave me a refund and express shipped a new part - no questions asked. Very good customer service!
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Julie from Milton, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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buzzing noise water not draining
unplug washer from outlet carefully tilt back to get at underside of washer remove bottom panel. pump location lower right front. remove two hoses from back using pliers keep note on hose location. remove two bolts on underside of machine slide pump to the right to release from rubber holders to install reverse the process also good idea to use the new hose clamps that come with your new pump and the rubber mounts if they are included
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brian from turners falls, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
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drive belt
very easy to take off the bad belt and easy to put the other on. skill level would be a low anyone with a socet rench and a screw driver can replace the drive belt. shipping was extremly fast. 3-6 day shipping was there in 2 days.
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Casey from Stillwater, OK
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
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Would not pump out water, F21 codes checked and cleared all hoses and trap before pump still no luck.
Well first of all when you buy this washer, the salesperson should tell you about checking the drain catch (ahead of the pump) and emptying out whatever get's caught in there. Never had a clue until it wouldn't work, then did a search on the internet, and darn if I didn't find specific instructions on how to open and clean out. Mine was packed full of hair pins, small change, lint, buttons, etc, all kinds of stuff. Guessing that is why the pump went out in the first place, it was so packed full that the pump could not draw any water through. But even after I cleaned it out, the pump was already shot. So called a service man, he said the pump would cost me around $200, then his labor to put it in, plus a $68 service call to just come and look at it, and $68 when he comes back to replace it. So I searched the internet for how to replace, came up with a very detailed You Tube video on how to replace Whirlpool Duet Pump. So ordered my pump from PartsSelect, just over $100, and replaced it myself. Super easy, only about 5 minutes. Thanks! —A very determined housewife!
Parts Used:
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Paul from Durango, IA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Washer washed cloths then would not rinse
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kevin from elizabethton, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
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My washer was not draining
It was real easy. I disconnected the wiring as shown in the video. I took the clamps off the drain pump , once off I slid the old drain pump off. I slid the new pump on , attached the hoses with the clamp provided and connected the wiring. Just follow the video and you will find it to be very easy! Thanks Parts Select for saving me money
Parts Used:
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Peter from Naples, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Wrench (Adjustable)
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