11047511702 Kenmore Washer - Instructions

The repair was simple as you can imagine. Thought I could buy these legs at any big box store or at least at the local hardware store. No such luck. Partselect had the right product---easy to order and easy to install. Things around here are great.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

Followed the most helpful video.with some system differences. Had quite a bit of fitment challenge with the inner bellow sealing process...finally used dish soap to help 'stretch' the thing on.Works fine now thanks.

The removal of the bellows was easy and quick. The instructional video was really good. Only one problem with video. The step of removing the console from washer leaves out that there is a center screw in the center of console. I almost broke the console. It took took a long time in getting bellows on interior area due to tight finger space. Wire gasket fairly easy. The outer gasket after getting door and latch on. Whew! That was a bear. Video looked easy. I finally had to get help to get it on. The reason was that every time I thought I had it, the bellows would roll off will the wire gasket. A screw type as the inner area would make it so much easier. Shipping. Kudos to your company. I was expecting that I would be without washer for a week. I ordered on a Friday and it was here early Monday morning. That was amazing. By the way I did this except the outer wire gasket by myself. I finally had to get "husband" to help with that. Thanks Parts Select! If the need arises that I need another part. You will be my go to company.

Perfect part...saved me hundreds on labor. Thanks!

Well first of all when you buy this washer, the salesperson should tell you about checking the drain catch (ahead of the pump) and emptying out whatever get's caught in there. Never had a clue until it wouldn't work, then did a search on the internet, and darn if I didn't find specific instructions on how to open and clean out. Mine was packed full of hair pins, small change, lint, buttons, etc, all kinds of stuff. Guessing that is why the pump went out in the first place, it was so packed full that the pump could not draw any water through. But even after I cleaned it out, the pump was already shot. So called a service man, he said the pump would cost me around $200, then his labor to put it in, plus a $68 service call to just come and look at it, and $68 when he comes back to replace it. So I searched the internet for how to replace, came up with a very detailed You Tube video on how to replace Whirlpool Duet Pump. So ordered my pump from PartsSelect, just over $100, and replaced it myself. Super easy, only about 5 minutes. Thanks! —A very determined housewife!

unplug washer from outlet carefully tilt back to get at underside of washer remove bottom panel. pump location lower right front. remove two hoses from back using pliers keep note on hose location. remove two bolts on underside of machine slide pump to the right to release from rubber holders to install reverse the process also good idea to use the new hose clamps that come with your new pump and the rubber mounts if they are included

Just follow the repair video and you are good to go. Very easy my 16yr old did it.

First, I watched the video again just to make sure I had a firm grasp of the task ahead. I gathered up the tools and proceeded to begin. First obstacle: getting the washer tilted back enough to put the blocks under the front feet. The washer was sitting inside a square water pan with a drain connected directly under the middle of the washer. Therefore, the water pan did not move and I could only get the washer moved out far enough to 'barely' put the blocks underneath. Second obstacle: a clump of hair had gathered at the bottom portion of the door unnoticed and caused a slow leak from the bellows. This leak dripped down and rusted out two of the three screws. I had to use a socket set to get the screws out. Third obstacle: getting the pump removed from the bottom of the washer. With the drip, the pump had stuck to the bottom of the washer. Trying hard not to get cut on the sheet metal bottom, I pushed and pushed and pulled until finally the pump let loose. From that point on..smooth sailing just like the video. Washer fixed!

removed retaining ring on front gasket, pulled gasket back, took out door lock latch, unhooked wires, then reversed method to replace.

I had to replace the bellow to the washer because I discovered the leak was from the door and bellow area, only problem I really had..... was installing the bellow on the outer drum, I applied a coat of hand soap to make it easier to secure in place.

Put towel down to catch excess water, opened drain screen, used pliers to remove squeeze clamps on both hoses, removed front hold-down torx-head bolt and slid pump assembly out. Compared new part to old and found 2 differences 1:no hold-down location in front for bolt,2: the rubber padded feet are not the same. I was able to remove the two screws on the right side and use just the rubber pad for support while sliding the left side in the slot and is was plenty stable and works just fine. I guess the Whirlpool Duet model is a bit different on mounting but everything else fit quite well, the washer is working perfectly again.

Had my appliance man do it. It was the first one he had ever done in 20 years of working on Whirlpool. It was quick. The parts I received from you were cheaper than his supplier. Needless to say that made me very happy!

I watched the video and it really was as easy as it looks. Great shipping time, I ordered the pump Monday and it arrived on Thursday, standard ground shipping!

My dryer is on top my washer so I removed the dryer and pulled the washer out. I had to get rid of the water that was inside so I used my wet vacuum on the drain hose and sucked it out I then removed the front cover and the I tipped it back and removed two screws from the bottom of the pump bracket underneath the washer and moved the two clams on the pump hoses back to uncouple the hoses. I removed the pump and installed the new one and hocked everything back including the wires to the pump which is just a quick connect and pushed it back into place and it worked like new