11047511701 Kenmore Washer - Instructions
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Whirlpool Front loader washining machine F21 error code
Unplugged washer first! Removed front bottom panel by removing three screws, unscrewed the Drain Plug assembly by turning drain plug counter clockwise with a bucket to catch excess water from washer. Used pliers to remove spring clamps from washer agitator drain hose and then removed the spring clamp from the hose going to drain. Checked hoses for obstructions, then Slide Drain Pump assembly up to the right to remove. Then installed new Drain Pump assembly by sliding pump into slot to the left. Connected the agitator and drain hose to new Drain Pump and fastened with spring clamps. Plugged in AC line cord and turned washer on and started a quick wash cycle to check for leaks and to see if the water drained from washer properly. The water drained from washer and error code did not appear. The error code F21 reappeared during the second wash cycle. After closer inspection with a flash light, I found a large piece of cloth caught between the washer agitator and washer tub covering the drain by shining the flash light up towards the Agitator tub. This was solved by removing the Drain Pump assembly and all of the drain hoses again. Then removing the the large hose from the agitator tub and then removing the large piece of cloth from agitator tub. After reassembly, the washer worked like new!
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Don from Lyndeborough, NH
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers
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Cut on bottom of bellows
Just follow the repair video and you are good to go. Very easy my 16yr old did it.
Parts Used:
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Michael from Ellensburg, WA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
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Belt Broke - Again - 4Th Time In Three Years
Removed top panel. Removed rear panel. Replaced belt. Fairly easy only issue was getting the actual belt pulled enough to wrap around the pulley.
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Dalia from Boonsboro, MD
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
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Drain pump was not working properly
First, I watched the video again just to make sure I had a firm grasp of the task ahead. I gathered up the tools and proceeded to begin. First obstacle: getting the washer tilted back enough to put the blocks under the front feet. The washer was sitting inside a square water pan with a drain connected directly under the middle of the washer. Therefore, the water pan did not move and I could only get the washer moved out far enough to 'barely' put the blocks underneath. Second obstacle: a clump of hair had gathered at the bottom portion of the door unnoticed and caused a slow leak from the bellows. This leak dripped down and rusted out two of the three screws. I had to use a socket set to get the screws out. Third obstacle: getting the pump removed from the bottom of the washer. With the drip, the pump had stuck to the bottom of the washer. Trying hard not to get cut on the sheet metal bottom, I pushed and pushed and pulled until finally the pump let loose. From that point on..smooth sailing just like the video. Washer fixed!
Parts Used:
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Daniel from Ruther Glen, VA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
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Water leak from (get this) a switch blade garden knife open in the bellow. Punched a hole.
First, I looked at a replace bellows video on U-Tube that saved a lot of time in knowing how to proceed. You really need nutdrivers as sockets won't fit on the screws. Fitting the bellows on the large drum is not as simple as it appeared in the movie. It took several attempts to get it in place, but it was simple to place the clamp after it was there. Other than that, just follow the steps in the movie for your model
Parts Used:
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Leslie W. from Beavercreek, AL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
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leaking around door, bumper worn out
First I removed the bottom panels then the door then the top then the front control panel, I had to go to different web site to get directions on how to do this, after you remove screws you have to unplug U18 from electrical control box. Then remove bumper, find wire around front of bumper and remove using needle nose pliers, then remove back of bumper from tub using phillips head screwdriver. Then with help we replaced with bumper. and put the machine back together. My complaint is there were NO instructions in the box with the bumper and the ones on your web page are not detailed enough. I had to search the web "how to remove maytag door bumper" before I found how to remove it.
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KATHLEEN from MOUNTAINBUR, AR
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
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Timer was not advanced due to door lock failure
Searched internet for diagnosis. Ran diagnostic test using the diagnostic manual from whirlpool. The error code was F29. Replaced door latch but problem was not solved. Then order the Motor Control Unit. Removed old control unit through the top by removing the top washer cover and numbering harness positions with painter's tape. Install the new Control Unit and ran diagnostic procedure. The problem was solved. The washer is working fine.
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EMMANUEL from CLINTON, MD
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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F21 code
Thank You so much for the other stories folks wrote on here! We were getting an F21 code on a regular basis. After finding a necklace and about $2.50 in change in the filter tray we found the problem. Over time I thought the washer was getting louder but it was so gradule that we really did not realize it.I had read other posts on here and ordered a new pump. After taking out 3 screws and 2 clamps the pump came right out and went in just as easy. Less than 15 minutes and we were back in business with a wisper quiet washing machine,Thanks Again everyone, Mike D.
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Mike from Columbus Grove, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
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drain pump impellar busted
I drained the water out of the pump area. Then took off all clamps and holding brackets. Next I pulled off the quick connect power plug. Then I put new pump in the way I took old pump out. The hardest part was unscrewing the bracket from underneath the washer. Cloth washer working fine.
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jeremiah from royalton, MN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Socket set
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Pump noise Rattle and not draining water out/ error code
Unplug Unit, remove lower cover screws with screwdriver that has 1/4 drive at end, put 2 gallon bucket at strainer remove water. Remove inlet hose clamp and outlet hose clamp, disconnect pump motor wiring plug, aggressive push to RIGHT popped right out. put a dab of Vaseline on new units rubber base slide back in reverse order. Plugged in check for leaks put back together, Repair took less than 15 minutes, working great! WHAT I FOUND IN STRAINER: LEGO'S-CHANGE-PAPER CLIPS, enough things to destroy the impeller !
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Joe from Burlingame, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Wrench (Adjustable)
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Latch broke
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Denise from Rowland Heights, CA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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door strike broke
other than needing a new type of screw driver (not philips or flat head, but rather a starfish looking thing), the replacement was simple. took 5 minutes (after finding the correct driver)
Parts Used:
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Monica from Austin, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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would not drain or spin
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DAVID from HARRAH, OK
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
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replace drain pump
The only issue I had was getting the hose from the tub re-installed, but that was my fault, the pump went right in. It couldn't have been easier. I was very pleased, received the replacement pump in just a couple of days, packaged very well for shipping, and had it installed in a matter of minutes. It took longer to take off front panel to access pump than it did to install it. Very pleased with "Part Select".....will use again!
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Mike from Tower Hill, IL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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My washer would not drain, weird noises, etc.
This part worked great! Completely fixed all the problems that I had with my washer. A bit hard to actually place it in(pliers are necessary) but otherwise very easy to install.
Parts Used:
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Antonio from La Puente, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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