11047511700 Kenmore Washer - Instructions
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door strike broke
other than needing a new type of screw driver (not philips or flat head, but rather a starfish looking thing), the replacement was simple. took 5 minutes (after finding the correct driver)
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Monica from Austin, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Would not pump out water, F21 codes checked and cleared all hoses and trap before pump still no luck.
Well first of all when you buy this washer, the salesperson should tell you about checking the drain catch (ahead of the pump) and emptying out whatever get's caught in there. Never had a clue until it wouldn't work, then did a search on the internet, and darn if I didn't find specific instructions on how to open and clean out. Mine was packed full of hair pins, small change, lint, buttons, etc, all kinds of stuff. Guessing that is why the pump went out in the first place, it was so packed full that the pump could not draw any water through. But even after I cleaned it out, the pump was already shot. So called a service man, he said the pump would cost me around $200, then his labor to put it in, plus a $68 service call to just come and look at it, and $68 when he comes back to replace it. So I searched the internet for how to replace, came up with a very detailed You Tube video on how to replace Whirlpool Duet Pump. So ordered my pump from PartsSelect, just over $100, and replaced it myself. Super easy, only about 5 minutes. Thanks! —A very determined housewife!
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Paul from Durango, IA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Drain Pump Stopped working
Took of the panel, unscrewed the old drain, screwed the new drain in. Very very simple to do! The first part I received leaked, I called customer service and they gave me a refund and express shipped a new part - no questions asked. Very good customer service!
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Julie from Milton, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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buzzing noise water not draining
unplug washer from outlet carefully tilt back to get at underside of washer remove bottom panel. pump location lower right front. remove two hoses from back using pliers keep note on hose location. remove two bolts on underside of machine slide pump to the right to release from rubber holders to install reverse the process also good idea to use the new hose clamps that come with your new pump and the rubber mounts if they are included
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brian from turners falls, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
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drive belt
very easy to take off the bad belt and easy to put the other on. skill level would be a low anyone with a socet rench and a screw driver can replace the drive belt. shipping was extremly fast. 3-6 day shipping was there in 2 days.
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Casey from Stillwater, OK
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
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My washer was not draining
It was real easy. I disconnected the wiring as shown in the video. I took the clamps off the drain pump , once off I slid the old drain pump off. I slid the new pump on , attached the hoses with the clamp provided and connected the wiring. Just follow the video and you will find it to be very easy! Thanks Parts Select for saving me money
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Peter from Naples, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Wrench (Adjustable)
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Washer washed cloths then would not rinse
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kevin from elizabethton, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
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replace drain pump
The only issue I had was getting the hose from the tub re-installed, but that was my fault, the pump went right in. It couldn't have been easier. I was very pleased, received the replacement pump in just a couple of days, packaged very well for shipping, and had it installed in a matter of minutes. It took longer to take off front panel to access pump than it did to install it. Very pleased with "Part Select".....will use again!
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Mike from Tower Hill, IL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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Latch broke
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Denise from Rowland Heights, CA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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F21 code
Thank You so much for the other stories folks wrote on here! We were getting an F21 code on a regular basis. After finding a necklace and about $2.50 in change in the filter tray we found the problem. Over time I thought the washer was getting louder but it was so gradule that we really did not realize it.I had read other posts on here and ordered a new pump. After taking out 3 screws and 2 clamps the pump came right out and went in just as easy. Less than 15 minutes and we were back in business with a wisper quiet washing machine,Thanks Again everyone, Mike D.
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Mike from Columbus Grove, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
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drain pump impellar busted
I drained the water out of the pump area. Then took off all clamps and holding brackets. Next I pulled off the quick connect power plug. Then I put new pump in the way I took old pump out. The hardest part was unscrewing the bracket from underneath the washer. Cloth washer working fine.
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jeremiah from royalton, MN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Socket set
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No drain fault code F-21
Very --simple remove front acess panel -- open sump clean out remove water out of existing pump an hoses with small wet dry vac -- remove small wire harnes --cut band clamp on discharge with side cutter --remove inlet -suction side of pump hose clamp with channel locks --un bolt two screws on bottom side of washer with 5/16 nut runner --discard old pump reinstall new one in reverse order --only takes about 20 mins total !!! ---
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Todd from Cherry Valley, IL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
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machine flashed code for water not draining fast enough
I watched the video and it really was as easy as it looks. Great shipping time, I ordered the pump Monday and it arrived on Thursday, standard ground shipping!
Parts Used:
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Jim from Federal Way, WA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Noisy water pump. Spinner was broken.
I used the video at parts select as a review, then just followed it. Easy de-install, reminder there's water in the line be prepared with a pot or vase to hold the water. Easy install. Washer runs perfect now. As quiet as when we bought it. I always try to fix before I re-buy, not a big green guy but I try to keep stuff working and out of land fills. Also the part was at my door in 1 day, Awsome!.
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Angel E from Beaverton, OR
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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The drain pump cracked over the winter
After unplugging the washer, the unit was pulled forward and tipped backwards, I placed a 2x4 under the washer to serve as a brace. I removed the existing bolts holding the old pump in place, removed the spring hose clams, unplugged the pump and removed the damaged part. inserted the new drain pump, re-inserted the bolts and tightened them, replaced the spring clamps with "regular" hose clamps supplied with the replacement part, plugged in the power supply, removed the brace, pushed back the unit and plugged it into the outlet. From start to finish - about 20 minutes. Was running wash about a half hour after I started.
Parts Used:
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John from Drexel Hill, PA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Socket set
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