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11028722700 Kenmore Washer - Instructions

All Instructions for the 11028722700
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Water Pump was leaking
The water pump had a small leak when washing clothes, and my wife was nagging me about it. I know men, youwere shocked that I said nagging and wife in the same sentence. Me being a man, I would have just left it since it is in the laundry room in the carport.

I turned the washer on its side and felt where the leak was on the pump, went inside and ordered the new pump. It was here in 2 days and it took 15 mins to put it back on with only a screwdriver to snap off the retainers and pliers to undo two hoses.

I told my woman that it was fixed and we have lived happily ever after and we played Appliance Repair Man and I was paid very well for the "House Call" if you know what I mean!!!!!
Parts Used:
Pump Retainer Washer Direct Drive Water Pump
  • Rick from Liberty, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
9 of 13 people found this instruction helpful.
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Broken Fabric Softener Dispenser
Just removed the broken part and replace it with the new one.
Parts Used:
Fabric Softener Dispenser
  • JOAN from Little Elm, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
8 of 11 people found this instruction helpful.
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Ground prong on power cord was broken
Disconnected old power cord inside control cabinet, removed strain relief , then removed damaged power cord. Reinstalled new cord with new strain relief.
Parts Used:
Washer Cordpower Washer Power Cord Strain Relief
  • RONALD from PORT ORCHARD, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
10 of 17 people found this instruction helpful.
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Fabric Softener dispenser was broken
Replacing the fabric softener dispenser was very easy. It just snaps on. Make sure you line up the tabs with the holes in the agitator, otherwise it will not stay on and will fly off and break in the spin-cycle. This is how the first one broke to begin with.
Parts Used:
Fabric Softener Dispenser
  • Steve from Lufkin, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
7 of 8 people found this instruction helpful.
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Agitator not working
Removed cap, used a wrench to remove nut for agitator, put new one in place put nut back on and the cap back on and started washing clothes easy fix saved me $300.00 Thank you
Parts Used:
Washer Agitator Repair Kit
  • kevin from oxford, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
7 of 8 people found this instruction helpful.
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top agitator would not operate
unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.
Parts Used:
Agitator Directional Cogs
  • Larry from Edgewood, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
8 of 11 people found this instruction helpful.
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washer would not agitate when lid was closed
The only tricky part was figuring out how to get to the part. There were only two screws that seemed likely candidates to pop off the control panel (on the back at the corners). Fortunately for me the obvious answer was the right one...the panel lifted up and the new part went in - very easy.
Parts Used:
Washer Lid Switch
  • Timothy from Saint Louis, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
7 of 9 people found this instruction helpful.
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Lid trigger went and fried both plug and connector
Purchased lid trigger elsewhere but got the connector on line here after being told I would need to purchase complete wiring harness to correct. Once lid trigger was in i stripped the three wires that went to lid trigger and pushed thru the back side of the connector. Then I plugged into trigger. Now washer works again. Very easy to do.
Parts Used:
Washer Wire Connector
  • barbara from MILLVILLE, NJ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
8 of 12 people found this instruction helpful.
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drain hose for washer was cracked and leaking
This was really easy and the part came in like 2 days. All I needed to do was flipthe washer on its side and remove the old hose...a couple screws and install the new one...it was a perfect match so ...no issue.
Parts Used:
Washer Drain Hose
  • richard from orange, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
8 of 12 people found this instruction helpful.
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Washer was not filling with water to proper level (was filling some, not enough)
Ordered part PS3408149 from partselect.com. Lifted Washer control panel with putty knife. Removed hinges (regular screwdriver, used as a crowbar rather than screwdriver) holding control panel to washer body. Moved washer body panel out of the way, and reviewed level sensor/level selector switch. Take handle off front of selector switch. Twist selector switch off from inside (90 degree turn till square inset lines up withsquare hole, then it will come out). Insert new selector switch. Remove old tubing. Fish new tubing through where old tubing was. Cut off extra tubing, then push tubing onto selector switch and tub basin (where old tubing was). Put washer back together. Done. Worked perfectly.
Parts Used:
Water Level Pressure Switch
  • Chris from LIBERTY TWP, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 12 people found this instruction helpful.
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My husband did it. He popped the top control section off by sliding the knife under each side to lift it off.
The switch just snapped out of the holding section and the new part was snapped back into its place. He put the top section back on and it worked! Being a woman not knowing anything about repairing machines, I thought it went very well. I just googled my problem with the washer, it sent me to this site saying what they thought was the problem, I live chatted with someone and they confirmed the solution. I ordered the part and it came in 2 days and my husband fixed it. And now I have a working washer again. Thank you for your site. Anne
Parts Used:
Washer Lid Switch
  • Anne from IRA, MI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
6 of 6 people found this instruction helpful.
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Water level selector inoperable, washer stuck in "Med" load.
Using the guidance listed on your website for part #PS3408149, Water Level Pressure Switch, I removed two screws on each side of the rear Control Panel, removed the dial from the front, lifted the panel on the right side from rear, removed the hose and the electrical plug, twisted off the broken part and installed the new one in absolute reverse! Reassembled panel, plugged in unit to electric and performed function check to great satisfaction! (by doing one med load and one super load over next 2 hours)
Parts Used:
Water Level Pressure Switch
  • Anthony from MIDDLETOWN, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 6 people found this instruction helpful.
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Washer would not work in agitate or spin cycle
Coupler is design to break when washer is overloaded or out of balance. Saves the motor from being burned out. Very easy repair. Unhook washer hoses and electrical plug...tip washer on side if there is no bottom to washer instead of removing side panels. Unhook clamps to water pump using flathead screwdriver. Water pump comes off without unhooking either of the two hoses. Remove 2 electrical connections and two clamps from motor using socket and screwdriver. Motor pulls out very easy...make sure you are holding motor so it does not drop onto floor. Remove motor mounting plate with socket. Remove old coupling using stubby flat screwdriver from both motor and transmission shafts. Install new coupling on transmission by placing a large socket onto plastic piece of new coupling and tapping lightly with hammer until flush with shaft. Install rubber piece of coupling...tap new plastic piece onto motor shaft using socket and hammer. Reinstall motor mount. Turn motor shaft so coupling pieces are aligned. Reverse order to reinstall motor and pump. I tilted the tub slightly when reinstalling the motor and pump as it is a tight fit...just be patient during this step.

The last step in this process is to go tell your wife that she in fact is NOT getting the new $2000 front loading washer and dryer set she saw at Lowes because you just fixed her washer for $20 including shipping.

It really is an easy fix...takes longer to unhook and move the washer than to replace part. Thank You Partselect for your excellent website and speedy shipping of product.
Parts Used:
Direct Drive Motor Coupling
  • yesenia from apopka, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
6 of 6 people found this instruction helpful.
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washer wouldn't spin with load, then not at all with rapid clicking sound
Clutch was noticibly worn compared to new part. Direct drive flange had broken, this part should be steel. found a you tube video that was simple to follow. no problems
Parts Used:
Direct Drive Motor Coupling Washer Clutch Assembly
  • Lou from ATLANTIC HLDS, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
6 of 6 people found this instruction helpful.
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The middle tub would not come out
Sprayed wd40 - limescale - boiling water , NOTHING WORKED after half an hour reapeted spraying and pulling the tub and shaking it back and forth - still nothing
Finally I replaced the center nut loosely than putting a piece of wood on top of it and with me holding the tub slightly high - my wife than whacked it hard several times , I also was turning the tub every whack
When it came out it was full of rust and grime - it would have never come out without what we did
Replacing the the rubber washer was easy - machine works and no more leaking- thank you for your video which really helped to start the job
Parts Used:
Centerpost Gasket
  • Jayanti from SNELLVILLE, GA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
7 of 9 people found this instruction helpful.
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All Instructions for the 11028722700
106 - 120 of 1209