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11028622700 Kenmore Washer - Instructions

All Instructions for the 11028622700
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Direct drive pump was leaking
I watched the video from the web site, decided that pulling the whole case was more work than needed. I tipped the washer back at about 45 degrees so that I could get under it and braced it so that it would not fall back fwd. Put a medium cooking bowl under the pump, used a channel locks to remove the 2 spring clamps that where around the hoses and slide the hoses off and let the water drain into the bowl. Then used a medium straight slot screw driver to release the clips from each side of the pump and slid the pump off the shaft. If you turn the clips 90 degrees they will slip out and had to remove the upper clip to get the pump out. Lined up the pump and the shaft making sure that the flat side of shaft and pump lined up and slid it on. Reinstalled the pump clips and slid the hoses back on the pump slide the clamps back in place lowered the washer and test ran it for leaks. Great Job NO leaks. Whole job took me less than 30 minutes.
Parts Used:
Washer Direct Drive Water Pump
  • Philip from DENTON, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
8 of 8 people found this instruction helpful.
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banging noise during spin cycle, tub out of balance
I did the repairs after watching a few videos on this web site and it covered everything I needed. Went well and the parts were perfect.
Parts Used:
Washer Tub Spring Suspension Spring Tub Wear Pads - Package of 3
  • Russell from CHARLTON CITY, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
8 of 9 people found this instruction helpful.
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Broken water inlet syphon combined with missing feet was causing water to spill out of the washer
I removed the back of the washer, removed the old water inlet syphon, replaced it with the new one, and, with some difficulty, replaced the back of the washer, reattaching all of the parts to it.
Parts Used:
Washer Front Leveling Foot Washer Water Inlet Syphon Leveling Leg Locking Nut
  • Randy from Atlanta, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
17 of 36 people found this instruction helpful.
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noisy
just like video showed really helpfull
Parts Used:
Direct Drive Motor Coupling
  • clinton from selah, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
8 of 9 people found this instruction helpful.
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Washer would'nt spin
diconnected water supply and discharge, unplugged the unit, removed the aggitator, laid the washer on it's back, romoved the hoses from the pump, took out 3 bolts, removed the motor/transmission and replaced the clutch and put it all back together.
Parts Used:
Washer Clutch Assembly
  • Dean from Poplar Grove, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
9 of 12 people found this instruction helpful.
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Spider coupling between motor and transmission broken
Followed the video on the website. I removed the hoses from the pump rather than removing the pump as suggested in the video. Then separated the motor from the transmission and replaced the coupling; then reattached the motor and hoses. Lining up the washer cover and clamping it back on was the most trouble. But all in all, a easy repair.
Parts Used:
Direct Drive Motor Coupling Washer Single Motor Grommet
  • Robert from Friendswood, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
9 of 12 people found this instruction helpful.
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washer would fill but not run
After reading other comments about lid switch replacement , I knew the front of the control panel would move forward and lift off. Although none of the descriptions mention the steel clips that were also use to hold the cover down. It does take quite a bit of presure to pry these up and loose before panel would move forward. Would recomend putting tape on both washer and screwdriver to protect washer.
Parts Used:
Washer Lid Switch
  • steve from madison, SD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
10 of 16 people found this instruction helpful.
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No agitation, No spin, pump OK
I was familiar with the Kenmore / Whirlpool direct drive mechanism but at first I could not determine how to release the console. I finally found the end cap trim pieces would pop off revealing the 2 screws that hold the console in place. After removing them the console flips up and over the backboard. I then removed the 2 clips that hold the cabinet to the backboard, unpluged the lid switch connector and then tipped the entire cabinet forward and off the frame. This gives you access to the entire washing machine mechanism.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.
Parts Used:
Washer Front Leveling Foot Direct Drive Motor Coupling
  • Ernest from Midlothian, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 7 people found this instruction helpful.
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Electrical burning smell washer stoped working
Replaced motor starting capacitor. Noticed water leak at pump and replaced pump
Parts Used:
Washer Capacitor Motor Start Washer Direct Drive Water Pump
  • Arthur from Statesville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
11 of 19 people found this instruction helpful.
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The water intake hose had a hole and was leaking. I think a rat chewed it.
I first watched a YouTube video on how to open up the machine. It was a breeze. I removed the part the hose attaches to where the water comes out and into the tub. The hardest part was removing the old hose clamps. Had I known I would have used new clamps. I took off old hose and replaced with the new one, it took longer because of the clamp issue. Otherwise it went fairly easy, to my surprise. Even tho I am a 70 yr old woman I will try to fix what I can. Doing this saved me at least $600. For a new washing machine. I'm so proud of myself.
Parts Used:
Washer Break Hose
  • JANET from GERMANTOWN, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
7 of 7 people found this instruction helpful.
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Water Pump was leaking
The water pump had a small leak when washing clothes, and my wife was nagging me about it. I know men, youwere shocked that I said nagging and wife in the same sentence. Me being a man, I would have just left it since it is in the laundry room in the carport.

I turned the washer on its side and felt where the leak was on the pump, went inside and ordered the new pump. It was here in 2 days and it took 15 mins to put it back on with only a screwdriver to snap off the retainers and pliers to undo two hoses.

I told my woman that it was fixed and we have lived happily ever after and we played Appliance Repair Man and I was paid very well for the "House Call" if you know what I mean!!!!!
Parts Used:
Pump Retainer Washer Direct Drive Water Pump
  • Rick from Liberty, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
9 of 13 people found this instruction helpful.
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Broken Fabric Softener Dispenser
Just removed the broken part and replace it with the new one.
Parts Used:
Fabric Softener Dispenser
  • JOAN from Little Elm, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
8 of 11 people found this instruction helpful.
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Agitator not working
Removed cap, used a wrench to remove nut for agitator, put new one in place put nut back on and the cap back on and started washing clothes easy fix saved me $300.00 Thank you
Parts Used:
Washer Agitator Repair Kit
  • kevin from oxford, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
7 of 8 people found this instruction helpful.
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Ground prong on power cord was broken
Disconnected old power cord inside control cabinet, removed strain relief , then removed damaged power cord. Reinstalled new cord with new strain relief.
Parts Used:
Washer Cordpower Washer Power Cord Strain Relief
  • RONALD from PORT ORCHARD, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
10 of 17 people found this instruction helpful.
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Fabric Softener dispenser was broken
Replacing the fabric softener dispenser was very easy. It just snaps on. Make sure you line up the tabs with the holes in the agitator, otherwise it will not stay on and will fly off and break in the spin-cycle. This is how the first one broke to begin with.
Parts Used:
Fabric Softener Dispenser
  • Steve from Lufkin, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
7 of 8 people found this instruction helpful.
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All Instructions for the 11028622700
106 - 120 of 1230