11028422700 Kenmore Washer - Instructions
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timer was bad
i took out my timer an called your place an you responed within two days of the time i placed the order an it fit right back in an the repklacement part was very good my waser is up an running because of your quick reponse i am very pleased with your service it was very good i will use you for any other of my repairs that i can get from you thank you truman r davis
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Truman from round lake beach, IL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
20 of 26 people
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washer wouldn't start up after filling & closing lid
First I loosened the 2 screws on the outside of the top control assembly with a philips screwdriver. Then I took out the 2 other screws toward the top on the back with a socketwrench.Next I removed the top so I could access the switch. After that I removed the broken switch and unhooked from wire hareness. I then hooked up the new switch and snapped into place. Last I put the top back on and screwed into place.
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Jeremy from Marengo, IA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
20 of 26 people
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Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
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Michelle from Richardson, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
79 of 203 people
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Top Half of Agitator would not function without appying sideways pressure
Heard about the website... 1 minute to find it, 10 minutes to order new cogs... 3 day wait for new parts... Rec'd Fedex, 15 minutes total to pull the agitator cover (bleach dispenser) then the bung cover with o-ring (just lift out) expose bolt, unskrew and remove top portion of agitator or entire agitator if it's easier. Seperate, remove black cog holder (slides up the spindle) and replace cogs one at a time just like the old ones. Reassemble in reverse and you are back in business. Saved the $75 deductible on my home appliance warrenty. You guys are the best... cheers...
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Donald from Fredericksburg, VA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
18 of 21 people
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Agitator was barely agitating. Making a clicking noise.
Removed agitator cap. Removed bolt inside with socket wrench. Located plastic cogs Pulled out old cogs and slid in new cogs and put back together and works great. Easy to take apart and put back together. Very cheap repair. Cogs less that $4.00 plus shipping. Shipped next working day.
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Charmaine from Slidell, LA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
17 of 18 people
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Would not spin
Remove the nut from the top of the motor shift inside of wsher. then remove the wire harness plug. Take out three bolts side the shaft and motor out. Replace clutch and install in reverse order.
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floyd from Slidell, LA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set
24 of 40 people
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Top section of agitator not turning
Found directional gogs broken. Searched washer model # on PS.com and easily found schematic drawing. Received parts in a couple of days. Removed agitator with one nut, and other parts just pulled apart. Replaced the cogs and other parts which were not really broken....just worn. Everything went back together easily, and I was done! Parts Select saved me a LOT of time, and especially money, than if I had called a repair co. THANKS!
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John from Stone Mountain, GA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
17 of 20 people
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Water was leaking at the pump
Actually this is kinda funny. I ordered the part and it arrived when I was out of town on business. My 20 year old daughter tipped the washer up on its end, and replaced the pump herself in less than 30 minutes. Her only complaint was that no one told her to block the washer up as it almost fell on her.
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Paul from Painesville, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
17 of 21 people
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The Agitator in my washing machine wasn't spinning, and was loose.
After researching and learning from the university of YouTube, I ordered new agitator 'dogs' from PartSelect - the rubbery dogs which look like gummy bears, were worn out in my machine and needed to be replaced. These dogs secure the inner part of the agitator. After watching several videos on YouTube, I knew precisely what to do and what I needed. I researched and found PartSelect on-line and they were very helpful and sending me the dogs. It was a very simple fix, and my washing machine now is working like brand new. Thanks PartSelect for all your help and will reach out again for any future self-fix projects!!
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Anton from BRONX, NY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
15 of 15 people
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hoses had holes in them
Put clamps on hose end and then used some dishsoap on the inside of the hose to make pushing them into place easier once in place I placed the clamp in correct spot and used a screwdriver to tighten the clamps.
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Sharon from Dallas, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
18 of 25 people
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Washing machine leaking water
First, I'm glad I found PartSelect. The previous posts for this repair told me exactly how to replace the pump: I unplugged the washer and moved it out away from the wall (did not need to disconnect water hoses). Then I tilted the washer back and propped it up so I could get underneath. Using pliers, slid hose clamps back and disconnected hoses from pump. Using a screwdriver, popped off two clips, top and bottom, that hold the pump in place. Pump then slides right off the shaft. Installation is the reverse. Make sure you align the shaft with the pump. Delivery of my part was FAST - ordered it and got it the next day!
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John from Oklahoma City, OK
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
16 of 19 people
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Washmachine wouldn't spindry
I removed three bolts from the transmission and two clips that hold the motor to the drive gear. I replaced the brake cam that had cracked and the lining. Now it works great ! Ordered part on Friday before two and it came Saturday at four.
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Chuck from South Holland, IL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set, Wrench set
15 of 17 people
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Washer worked fine but wouldn't spin. Hot smell. I could turn tub by hand to help it get started and it would spin okay. Silver clutch cover was very hot to touch.
I pulled back off machine. A real pain. Not something you have to do although once the back is off, the whole cabinet just lifts off. Idealy: Remove agitator and reatiner clip, lay washer on it's side or face, Remove electrical connector form motor, remove two hoses from pump, (motor can be remove easily from transmission if desired. It's lighter), remove three 1/2" bolts, lift transmission w/clutch assembly out. Pay attention to orientation of flat washer and clip (remove). The cluch band is indside the silver cover. Pich together with pliers to relieve tension and lift out. There are three while pads that wear away and glaze over when they get too hot from slipping. Reassemble. Ths is from memory so I hope I didn't forget anything. Time to do it this way would probably only be 45 minutes.
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Kevin from Disputanta, VA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
17 of 24 people
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water leaking from pump
Removed the clips. Pulled out the old pump. After trying to get the new pump on the shaft of the motor, I realized that some corrosion had built up on the motor shaft. I got a small tack hammer and very lightly tapped the shaft to remove the corrosion. The pump then slid on the shaft with no problem. Replaced clips. Job complete.
The corrosion on the shaft cracked the plastic piece where the shaft connects and this is what caused the problem in the first place.
The corrosion on the shaft cracked the plastic piece where the shaft connects and this is what caused the problem in the first place.
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michael from westmoreland city, PA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
15 of 19 people
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The washer did not spin fast enough during the rinse cycle to adequately dry the load of clothes
I repaired my Kenmore washing machine replacing the clutch, Motor coupling and cogs. All of the parts came quickly and with good instructions. Best of all there were links to youtube repair walkthroughs. With out these step by step instructions this project would have taken much longer. Now the washer is like new! WATCH THE YOUTUBE PAUSE DO THE STEP AND REPEAT
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Richard from EL SEGUNDO, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Socket set
13 of 14 people
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