11028103310 Kenmore Washer - Instructions

Repair was pretty straight forward with the exception of removing the agitator. Hint, do not force it, just continue to work it until it releases. Problem was not entirely corrected, but improved.

Getting to the actual hub is a bit difficult as it involves removing the accetuator and takes some time and patience, but when I tried to replace with a new hub, I found that the screws were stripped, so PartSelect walked me through the ordering process and helped me choose the exact size screws that I needed. Parts came quickly...I already had the hub waiting to be secured and the screws tightened easily. (We had tried using a similar size, but you REALLY need the whirlpool screws that go in there) No more spinning problems, and the machine is not jumping around anymore. Works just like before. This particular machine has to have this part replaced at least twice a year (luckily it's cheap),but saves us from having to buy a whole new machine. My son also told me that since I replace the part so often, best to replace the screws every other time as well.

followed repair manual for code f51.ordered/replaced Rotor Position Sensor {RPS} disconnected and reconnected wiring harness at computer module and then put everything back together and that took care of the problem, It;s been working good since. that sensor was delivered the very next day. that was great. thank you

Replaced each hose. Did discover that either hose can be used for hot or cold water lines. No longer required to label hot and cold replacement hoses.

This is an easy one. Snap off the agitator cap with a screwdriver.
Remove the single but and agitator.
Remove 6 phillips head screws.
Lubricate the bearing and coax it off the spindle.

It is good to watch a video on how to!
Most went well, like all repairs, there are surprises, that make It take longer than expected. Once I put it back together and ran it, there was a UL code. After reading more posts, I found UL is unbalanced. After reading more… one of the problems could be the hub on the bottom may be loose. I checked that. Yep the hex bolt was loose. I forgot to put lock tight on it. Fixed that and ran it, worked flawlessly.
It would be nice to have install instructions in the box. Otherwise watch videos.

I finished by modifying the agitating nut to make it work

I got the three rubber elbows to quickly (at an additional price). They were the correct part and fit exactly. I replaced the aggravating spring clamps with new radiator-type screw clamps which made the job easier and in my opinion better. Then I devised a little hardware cloth "fence" around the bottom to the washer to keep the rat out. The job is tough enough in that you must tip the washer forward to get at the lower elbows. Also probably a good idea to adjust the feet "in" as far as possible to minimize rodent access from the bottom.

Removed the softener dispenser and cap that's under it. Used 7/17" socket with an 18" long extension to reach the bolt that holds agitator down. Pulled auger off, pulled lower agitator off. Removed the 6 philips head screws that hold basket hub in place. Removed hub and installed new one, replaced screws. Lightly greased spline and reinstalled lower agitator. The auger has the cam section in it. A trick to get the rollers in place is to secure them to the cam with rubber band. Have string tied to the band. Insert the cam and when almose all the way in, pull rubber band off and the rollers stay in place. Reinstalled the bolt, cap and softener dispenser.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

Using instructions that came with parts and google and utube

Replaced bearings, seal and new shaft. Washer never sounded this good, well I can't even tell it's running now. Very quiet. Just watch all the you tube vids on replacing seal and bearings and you shouldn't have any problems !

Followed instruction sheet. Removd tub assembly, Laid, washer on side, removed motor and necessary wiring, removed drive shaft, bearings and seal assembly, cleaned all areas, installed new parts. Reassembled.

Tilt the machine over to access the bottom I rested it on a dolly.remove the rotor with an allen wrench .then rmove the 4 bolts on the stator .then lift it off the main shaft and unlug the sensor wires . just reverse the process to install the new one (be sure to allign the arrows on the sensor and the stator when reistalling. I wish i could say this solved my problem .my machine runs untill the spin cycle then it starts shaking and gives the uneven load alarm again.