11028103310 Kenmore Washer - Instructions

You better be confident in your repair abilities before you try this. Get the washer to a large open area, like your garage, because there are a lot of parts. Take off the back, pop the top, unsnap and remove the top ring off outer tub, take out the agitator, take out the inner tub, disconnect the pumps and electrical wires, take screw out of rotor on bottom and remove rotor, take out 4 bolts to remove motor magnet ring, and now you may be ready to unhook the outer tub from the 4 supports (springs) and lift it out of the metal frame. Then unscrew the bottom nut on the shaft, use blocks to hold the tub in place, and carefully tap the old shaft and bearings out. The instructions that came with the kit helped. The shaft and top seal comes out the top first. Then you can tap out upper bearing and then the lower bearing and spacers.Instructions called for a special tool to install the bearings but you can carefully tap them in. You will need blocks to support the tub while you tap them. First block under the tub and install top bearing, then flip over and use several blocks to hold tub while you drop the shaft, spacers, and tap lower bearing in. I did not need to tap on the inner ring of the bearings, just the outer ring. Be very careful not to damage the seal in the bearings. That's why you must tap them in careful and slow. Them install the nut on the bottom. You need to hold the shaft with damaging it while you tighten the nut. I used the hard nylon gear from the inner tub which I was replacing with a new one. Then put it all back together.

Removed a cap in the center of the tub basket which has a bolt that needs removed I believe it's a 9/16 after I removed the bolt I then removed the center of the bottom of the basket assembly which then allowed me to get to the basket hub that needed replaced it was a little dirty and I couldn't get it out so I sprayed a little penitrating oil on it let it sit a little then I was able to remove the hub and install the new one then I put it all back together and the washer is working great

This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.

replaced the drain pump which took about 10 minutes. removed 3 screws, unplug elec. wire, remove 2 water hoses, put back together in reverse.

Remove agitator and replace hub. I also recommend replacing the Suspension too. I could tell the hub was bad the piece of metal washer on the bottom was gone. The suspension lost a lot of its stiffing

I followed a youtube video by Appliance Repairs, 32-34 minutes long that was very thorough.

two small compression clamps hold the hoses in place. these are very simple to remove, however to reinstall the new hoses you should unscrew the pumps with a nut driver, secure the hoses with the clamps, and then screw the pump back to the bottom of the drum. oh yeah make sure to put the back plate back on the machine

First replaced four basket spring supports. Next tried Basket hub assembly ( which showed wear, but not total solution). Next replaced the rotation sensor that's on the stator. That finalized the issue.

3rd time replacing this part. The plastic grooves against the metal get wore down. Only 20$ to repair ! Take off the 3/8 bolt - center pops out. Remove screws pop out old piece and tighten new piece each side evenly.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

Watched a couple of videos online to get a good grasp on repair. Opted out of purchasing the bearing press tool $130. Struggled a little, but made the repair. At the very least the wash tub needed a good cleaning

Replaced water inlet valve. Parts select video was incorrect for my unit. There are no spring clips to be released using a putty knife. Rather remove the two screws in the back of the top, pull the top forward and up to get at hose connections to the valve. Hint, place a towel under the valve connections because after removed from the valve, the hoses will leak to the floor. I propped the top up with a stick. All the other stuff in the video is good. Unplug and turn water off, remove connectors from old valve etc. . I also removed the protective plate over the cabled that runs between the washer and the control panel located on the back of the washer. The will make the sliding of the top forward easier. Only one screw involved.

Removed the center cover of the agitator with a flathead. Removed the nut of the agitator main cover. Had trouble taking the cover off because of the crud holding it down I wiggled it up gently alternating n,s and e,w until I eventually saw it separating from the bottom of the basket. Once it came off you could see how nasty the old hub assembly looked. Took the screws off the old hub assembly and removed it. Matched it up with the correct new hub assembly cause the kit comes with 2. Cleaned the shaft and that general area. Installed the new hub assembly, replaced the covers. Ran the drain and spin cycle and it worked with no problem. There are videos on YouTube that show you too. DO NOT try to pry the agitator cover if it won’t rise up easily. Be patient and it will come out.

Pretty easy! Just follow this link on how to fix the problem:

https://www.youtube.com/watch?v=_-Hg8rLGiKQ

The hardest part on fixing this is trying to move the washer out of its place so I can tilt it to see underneath the washer where the repair would be.

Removed agitator and basket hub parts and cleaned all parts of agitator then replace basket hub with new basket hub kit according to video ran washer but did not solve problem