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11027112600 Kenmore Washer - Instructions

All Instructions for the 11027112600
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Leaked, disassembly revealed it was the drive seal washer grommet. Drive block was also rusted out and frozen to the washer drum
Disassembled lower part found nothing wrong.
Started disassembly from the top. Immediately ran into trouble not knowing exactly how the tub was anchored to the drive. Once I got down to the tube and drive block there was nothing I could do to go further. I guessed it was a press fit onto the drive, but there were many instructions and I couldn't be sure. Parts Select expanded drawing was the most useful tool; it was correct omitting a few details. Anyhow, cleaning out my garage I found one of my old gear pullers that I could ring to complete the disassembly. All the sudden I was in business, pulling the washer drum off the drive block and shaft, getting down to the leaky lower seal. A that point it was just a matter of cleaning everything up and buying all the rusted out parts to reassemble. I spent $150-200 on parts, but its completely rebuilt now and runs like a charm. Probably have around 20-50 hours all told, into the repair. Most of this was reading instructions, watching videos, and trying to figure out the rest (3). Doing the actual work spread over time until my wife and sons threatened to throw the thing out. Never. Once I decide I'm gonna do something, I do it. LOL!
Parts Used:
Cabinet Retaining Clip
  • James from ARVADA, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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lid switch failure
Pretty much like shown in the video tutorial however I didn't disconnect the water hoses. I unplugged the machine and pulled it forward 6 inches. Took it apart like in the video but because of space restrictions I took the cabinet into another room to replace the switch and then re-assembled. The hardest part was getting the cabinet to re-seat as before. It took several attempts but it's all done and the machine is working like a champ. I listed a magnet because I use them to keep the nuts and screws from getting lost
Parts Used:
Lid Switch
  • David from BREEDING, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Washer tub goes out of balance in spin cycle.
Found leveling spring loose on bottom of washer, the sheet metal on bottom of cabinet ad rusted through. Drilled new hole in sheet metal and installed new leveling spring. Greased hole with blue marine grease so it will last another 40 years.
Parts Used:
Leveling Spring
  • Dale from DOTHAN, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Shaking during spin cycle
Followed the video. Removed the case and holder clips (not really needed) and replaced the springs. It did nothing to stop the problem and there are no more fixes.
Parts Used:
Tub Spring Suspension Spring
  • david from BREMO BLUFF, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Broken agitator top section...
Removed softener cup agitator cap and one bolt, lifted agitator out and replaced with new one... tightened bolt replaced cap and softener cup and away we go, done...
Parts Used:
Agitator Assembly
  • Dan from GREAT FALLS, MT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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pump did not pump water out
Put new one on work good, but now can't pump no more .the problem now is the spin cycal broke and I not going to fix it. Thank for the part work good.
Parts Used:
Direct Drive Water Pump
  • Brian from HUMMELSTOWN, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Auger part of agitator not pulling down clothes.
Popped off agitator cover discovered worn and broken 'dogs'. Decided to replace complete agitator assembly due to age of machine (25 + years). 7/16 socket, removed nut and agitator assembly, installed new assembly with included nut.
Parts Used:
Agitator Assembly
  • Jeffrey from CAMP HILL, PA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Drain hose leaking
Followed instructions other customers provided for hose installation. Haven't installed agitator dogs yet. Need to watch the video on your web site.
Parts Used:
Drain Hose with Clamp
  • Maryanne from BEND, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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Water leaking from old drain hose
Tipped the washer onto it's side, used pliers to loosen clamps on old hose. Removed outer drain hose from white plastic hose adapter on back of washer. Removed white hose adapter (snaps out of place) and old hose. Fed new hose through opening for white adapter, then snapped new adapter into place on back of machine. Put the new hose in place and replaced clamps. Sat washer back upright. No more leaking! It was easy and didn't take more than 15-20 minutes.
Parts Used:
Drain Hose
  • Linda from Lake Charles, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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washer wouldn't drain
removed water lines from back of washer. tilted washer to get access to the pump/ removed 2 hoses at pump and removed to snap clips attaching the pump. easiest repair i ever did. washer works fine now.
Parts Used:
Direct Drive Water Pump
  • ed from pittsburgh, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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Water Pump Replacement
Yes, I agree that the actual replacement of the pump was an easy task on this whirlpool washing machine, however, unlike other posters, I had no access through the bottom of the machine. My machine has a solid pan on the bottom. It has a large hole in the center - I think to access the transmission, but no access where the pump is.
So, I had to dismantle the entire enclosure, first the back (about 6 screws, a couple of electrical connections, etc.), then remove the rest of the enclosure to reveal the guts of the machine. I also had to disconnect a small vacuum tube attached to the tub, and remove the control console on top along with the back. It was pretty straight forward, took about two hours to dismantle. Then, the actual removal of the pump was as easy as others have described here - two spring clips and a hose clamp and I had it in my hand. I ordered the new part, which came very quickly - 2 days I think. Then I took another two hours to re-assemble the machine. It works - yeah!
Symptoms - water leak on the floor, it was actually intermittent for a time, so I procrastinated. Then when I actually did the work, I could see the rust trail and follow it to the leaky pump. The pump was actually leaking through the center, where the drive shaft from the motor goes. There is probably a seal between the impeller and the central drive slot that gives out after a while.
New pump in - machine back together - no leaks.
Parts Used:
Direct Drive Water Pump
  • Jim from Hamburg, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Water Pump leaked
We unscrewed the two screws at the back of the control panel. Holding the control panel on both ends
we pulled it toward the front of the machine, slightly and gently lifting it at the same time, removing it from the metal surround. Holding the control panel up off of the surround we rocked the surround forward and lifted it off the washing machine frame.
We could see where the leak was coming from. We took the hose clamps from the two ports, then
using a pair of pliers pulled the two clips that are holding the pump onto the shaft protruding from the
electric motor. We matched up the part on the web sight. Ordered the part then when it came in we just reversed the order putting the machine back together. The hardest and most time consuming
thing about this repair was the clean up of the washing machine. (Dirt and soap residue does
build up on the inside of the wash tubs.)
Parts Used:
Direct Drive Water Pump
  • alan from american fork, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
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Top section of agitator was slipping.
I ordered the new cogs but didn't want to wait the few days for them to arrive. So I decided to try and temporarily repair the old ones. After looking at the picture of the new ones on this site I realized that the teeth were just worn down. I took all four of them out and used a grinding disc to carve the teeth down deeper. They were not perfect. (I would recommend holding the teeth with a vise.) However, after reinstalling the cogs the machine worked perfect and that was two weeks ago. I'm not going to install the new ones until I have to.
Parts Used:
Agitator Directional Cogs
  • Stephen from Hot Springs, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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tub tilted forward. Some fill water would miss the tub
Removed cabinet found tub spring had worn thru rear frame, spring was also almost worn thru. Checked suspension springs very very worn at mounting points.
Ordered needed parts. All in Stock. First bracket came the next day took 5 days to get the rest 1 part at a time.
Forgot to order suspension spring clips, order them next day shipping came the next day .
Just because parts are in stock doesn't mean you will receive in a timely fashion if you need parts better order next day freight.
Videos, parts diagrams and instruction are great, regular freight is not good
Parts Used:
Tub Spring Spring Outer Bracket Suspension Spring Leveling Spring
  • Craig from HOLDREGE, NE
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
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Washer not spinning properly.
Being female & never working on appliances, it was a challenge for me. I took the spinning unit apart: 1) Outer cap 2) Inner cap 3) Screw, nut & bolt popped out. Rusty & wouldn't lock into place anymore. Ordered nut & washer at about $10 + shipping. Total $17 from MayTag Rec'd right at 7 days via USPS. Used nutdriver/wrench to screw in new bolt w/washer. Wah la! That did it! Washer working great now! Now that I'm a "diy" handy person, I'm ready for my next challenge. Hopefully, none!
Parts Used:
Washer Agitator Bolt
  • Juana from MANOR, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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All Instructions for the 11027112600
91 - 105 of 754