11026791691 Kenmore Washer - Instructions
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Out of balance on spin cycle
Followed the videos on the website. But had to order parts twice because it wasn't the springs it was the plastic bushings the tub sits on that caused the wobble. No big deal though. All told it was still far less expansive than a new machine.
Parts Used:
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Tom from LATROBE, PA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
9 of 11 people
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Top section of the agitator would not work properly
Removed the top cap, unbolted the agitator, lifted off the top section, removed old "dogs" and replaced new "dogs", reinstalled agitator and tested.
Parts Used:
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James from Crownsville, MD
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
12 of 20 people
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Washer would'nt spin
diconnected water supply and discharge, unplugged the unit, removed the aggitator, laid the washer on it's back, romoved the hoses from the pump, took out 3 bolts, removed the motor/transmission and replaced the clutch and put it all back together.
Parts Used:
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Dean from Poplar Grove, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Socket set
9 of 12 people
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Broken water inlet syphon combined with missing feet was causing water to spill out of the washer
I removed the back of the washer, removed the old water inlet syphon, replaced it with the new one, and, with some difficulty, replaced the back of the washer, reattaching all of the parts to it.
Parts Used:
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Randy from Atlanta, GA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
17 of 36 people
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banging noise during spin cycle, tub out of balance
I did the repairs after watching a few videos on this web site and it covered everything I needed. Went well and the parts were perfect.
Parts Used:
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Russell from CHARLTON CITY, MA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
8 of 9 people
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noisy
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clinton from selah, WA
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
8 of 9 people
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Spider coupling between motor and transmission broken
Followed the video on the website. I removed the hoses from the pump rather than removing the pump as suggested in the video. Then separated the motor from the transmission and replaced the coupling; then reattached the motor and hoses. Lining up the washer cover and clamping it back on was the most trouble. But all in all, a easy repair.
Parts Used:
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Robert from Friendswood, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
9 of 12 people
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Over full
First I removed the four screws,
then I replace the old part whet the new part,
It was easy.
thank you
Juan
then I replace the old part whet the new part,
It was easy.
thank you
Juan
Parts Used:
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Juan from Humble, AL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
10 of 16 people
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No agitation, No spin, pump OK
I was familiar with the Kenmore / Whirlpool direct drive mechanism but at first I could not determine how to release the console. I finally found the end cap trim pieces would pop off revealing the 2 screws that hold the console in place. After removing them the console flips up and over the backboard. I then removed the 2 clips that hold the cabinet to the backboard, unpluged the lid switch connector and then tipped the entire cabinet forward and off the frame. This gives you access to the entire washing machine mechanism.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.
Next I released the 2 metal clips that hold the pump on and push it out of the way leaving the hoses connected. Next I released the 2 clips that hold the pump on, these clips also have a screw to secure them. I was then able to set the motor to the side without removing any wires.
The coupling parts had broken and were already off of the motor shaft and the input drive shaft of the transmission. I put the new drive parts on and had to tap them down untill they were flush with the end of the shafts. I then put the rubber coupling on the transmission drive end and aligned the motor drive to mate into the other holes in the coupling as I put the two back together. I then re attached the 2 motor clips with screws and reinstalled the pump with it's clips. I then reinstalled the cabinet onto the frame and replaced the cabinet clips. I then plugged in the lid switch connector and flipped the console back over and screwed it down. I then reinstalled the trim caps that had me stumped to begin with. The unit tested out OK.
Parts Used:
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Ernest from Midlothian, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
7 of 7 people
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Electrical burning smell washer stoped working
Replaced motor starting capacitor. Noticed water leak at pump and replaced pump
Parts Used:
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Arthur from Statesville, NC
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
11 of 19 people
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Lid Switch Screw Mounts Broke
I had to unscrew 2 screws that held the control panel, then remove the 2 end caps, remove 2 screws that held the control panel to the washing machine. I then lifted the control panel and leaned the lower case forward. All this to get access to the ground screw for the lid mount. It sounds like a lot, but actually it was quite simple. I replaced the old switch with a new one and put everything back together just like new. No extra screws or parts that I could not remember where they came from. Thanks Parts Select. Reading the comments from others helped me to realize that I could do the work without worry. The only problem I had was ordering the correct part. That did not happen until I got the correct part number from the old part.
Parts Used:
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Leo from Compton, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
7 of 8 people
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Washer would sometimes not go into spin cycle. Opening and closing lid would put it into spin.
Removed end caps on control panel, removed two screws, lifted the control panel and rolled it back out of the way.
Undid clips and wire connection and pulled the cabinet off. Replaced the switch and put everything back together.
Easy job but helps to have two people to get the cabinet back on right.
Undid clips and wire connection and pulled the cabinet off. Replaced the switch and put everything back together.
Easy job but helps to have two people to get the cabinet back on right.
Parts Used:
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Donald from Toopeka, KS
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
7 of 8 people
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top agitator would not operate
unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.
Parts Used:
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Larry from Edgewood, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
8 of 11 people
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washer would walk all over when in the spin cycle
I tried to remove the outer console to get to the tub wear pads easier. This proved difficult for me for some reason. So I tipped the machine on its back at about a 45 degree angle. You will see the tripod support holding up the tub. The pads lie in between the bottom of the tub and on top of the tripod support . You won't be able to see the pads since the are on the top of the support, but you will see the two insert tabs of each pad sticking out. There are about 120 degrees apart from each other. I pushed up on the tub and slipped the piece of wood in between the tub and tripod support close to the pad. Taking a screwdriver and hammer I punched out the wear pad insert tabs. You can replace the old pad with the new one by using some force with your hands. Some pop right in and some you need to use a little leverage, maybe with the piece of wood you used to hold up the tub. Be careful not to get the pads greasy, keep clean as possible. Worked great.
Parts Used:
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Chris from Bonners Ferry, ID
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
6 of 6 people
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Rotation cogs (4) worn out and the upper part of the agitator wouldn't turn with the lower agitator.
Popped the cap off the agitator (pocket Knife) Look down in the center of the agitator. I saw I needed a 7/16 socket, 6" extention and ratchet. I used 1/4" drive. I took the retaining bolt out and lifted the upper portion of the agitator off of the iower portion and out of the tub. Set the part I took out on the dryer. I pulled the cone shaped part that houses the 4 cogs pieces out of the center of the upper agitator part. Once the coned shaped part was out, turned it upside down and placed it on the closed washing machine lid, then again used my pocket knife to lift the plastic retaining ring that securely holds the 4 cogs in place upward on the cone as to remove and replace the 4 worn out cogs with the new ones purchased in a repair kit. Pay close attention the direction the old cogs are facing, so the new ones go back in the same facing direction. It can be extremely easy to install the new ones backwards. I have to say at this point, I was quite disappointed with the retrofit repair kit I purchased. The new cone part the holds the cogs and goes down into the center of the upper agitator wouldn't allow the bolt that locks the whole agitator to the shaft to line up straight and wanted the bolt to "cross" thread into the main shaft. I took it all apart again and reused the original coned shaped part that came with the machine. I should have purchased just the 4 cogs for considerably less money. Reassembled the cone part and put it back together. Reinstalled the upper agitator in reverse order of removing it. Turned on the washer and it works like it's supposed to once again. Hope this helps the next person.
Parts Used:
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David from LOVELAND, CO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
6 of 6 people
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