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11022996100 Kenmore Washer - Instructions

All Instructions for the 11022996100
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Washer wouldn’t drain and spin
First used wet vac to get water out. Unplug electrical cord. Shut off water and unhook lines. Unhook drain tube. Flip over on side. Take belt cover off. two screws.
Took photos of parts removing just for re- install. Ordered parts from part select.com. Came in Two days. The dealer was on 12 days I gave up on them. I removed actuator two easy screws and pulled off electrical connection no tool needed. Then removed pump three longer screws Than other part. Make sure to label them in a ziplock baggie. Plus I removed hose clamp with pliers slide Back on hose and pull hose off. Then remove electrical connection on pump. If it makes you feel better label each with masking tape so I know where each connection goes. Then replace pump first with new one. Make sure you push it in hard then the screws. Don’t over tighten. Plastic parts break. Hook back up hose slide clamp back over fitting end with pliers. Hook up wire connector. Next hook up actuator. Two screws wire connector and your done. Put belt guard back on. Socks can get caught under washer get in belt and cause major issue. Then you need to reconnect water lines. Make sure hot goes to hot. Cold to cold. Drain hose hook back up. Plug in power cord. Now the fun part. Run a diagnostic and then calibration. See you tube videos it’s like 3 clicks to left then two to right with selector knob. Write down the exact amount of clicks and steps. It works. Be sure to turn knob 4 times to left to clear it like a combination lock. Don’t let the noises scare you it makes all
Kinds of sounds while calibration goes on.
Parts Used:
Washer Screw
  • Thomas from KENT, CT
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Agitator top part not working, dog legs worn off
Took out old parts and put in news ones, super easy and works great!!
Parts Used:
Agitator Cam Repair Kit
  • terry from ORTING, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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The washing machine was leaking.
I followed the provided video for changing the centerpost gasket.

I successfully completed the repair. I will say that I had challenges at almost every step. Getting the inner basket off the centerpost was difficult, as was rocking the outer tub upward from the base.

If a man is somewhat handy, this is a doable repair. Be patient and take your time. The video is very helpful and I don't think I could've done the repair without it. It's a pleasure to watch an expert like Steve.

It's gratifying to successfully repair a major appliance such as a washing machine and I look forward to many more years of reliable service from this well-built appliance.
Parts Used:
Centerpost Gasket
  • Matthew from Affton, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Leaked, disassembly revealed it was the drive seal washer grommet. Drive block was also rusted out and frozen to the washer drum
Disassembled lower part found nothing wrong.
Started disassembly from the top. Immediately ran into trouble not knowing exactly how the tub was anchored to the drive. Once I got down to the tube and drive block there was nothing I could do to go further. I guessed it was a press fit onto the drive, but there were many instructions and I couldn't be sure. Parts Select expanded drawing was the most useful tool; it was correct omitting a few details. Anyhow, cleaning out my garage I found one of my old gear pullers that I could ring to complete the disassembly. All the sudden I was in business, pulling the washer drum off the drive block and shaft, getting down to the leaky lower seal. A that point it was just a matter of cleaning everything up and buying all the rusted out parts to reassemble. I spent $150-200 on parts, but its completely rebuilt now and runs like a charm. Probably have around 20-50 hours all told, into the repair. Most of this was reading instructions, watching videos, and trying to figure out the rest (3). Doing the actual work spread over time until my wife and sons threatened to throw the thing out. Never. Once I decide I'm gonna do something, I do it. LOL!
Parts Used:
Cabinet Retaining Clip
  • James from ARVADA, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Leaking pump
I could not make the repair. If you get the pump specified on the shaft that drives the pump, the pump will be broken. I tried to call, nobody answers the phone. I ended up buying a Washing Machine and I'm stuck with a pump I cannot use.
Parts Used:
Pump Retainer Washer Direct Drive Water Pump
  • Paul from GARNER, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
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Water leak
Disconneted hoses,unplugged.removed drain hose.Turned unit on its side.Unsnapped retainers,tryed to to pull off with just my hands,that didn't work.Used a pry bar to pop off.The end of the shaft was rusted out.I took a dremel with wire brush and cleaned up the end.Then the pump njust slid on.I took it off again and applied some anti-sieze on the end of shaft.then put pump back on.Snapped the retainers and put hoses back on.It was easy.When I first looked up washer parts,I found this other site and the price ws doulbe.Then I found you guys ,1/2 the cost and it was here in 2 days.Thank You Parts select.
Parts Used:
Pump Retainer Washer Direct Drive Water Pump
  • Joe from Buelton, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
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washing machine motor would run but the part that run the transmission was broke
We had to take the motor out and remove the coupling, when putting it back together we had some problems because the washer was on its side and the lid was open. After putting the motor and coupling back together we tried to turn it on, unknowing to us the lid was open so nothing would happen, finally we realized the lid was open. The actual repair was not complicated, just human error made it seem than way
Parts Used:
Direct Drive Motor Coupling
  • LYDIA from HIGH SHOALS, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Tub would not agitate
I had given up on repairing the machine and placed order for a $650 washer. After returning to home from this shoping, I wanted to know possible problems with the current machine and came across a story on your web site attached to the Coupling parts description. It described the repair details. Encouraged I placed order for this $15 parts and repaired in an hour, saved the replacement machine cost. Thanks a lot
Parts Used:
Direct Drive Motor Coupling Agitator Directional Cogs Tub Wear Pads - Package of 3
  • A from Hudsin, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
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washer wouldn't drain
removed water lines from back of washer. tilted washer to get access to the pump/ removed 2 hoses at pump and removed to snap clips attaching the pump. easiest repair i ever did. washer works fine now.
Parts Used:
Washer Direct Drive Water Pump
  • ed from pittsburgh, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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Water Pump leaked
We unscrewed the two screws at the back of the control panel. Holding the control panel on both ends
we pulled it toward the front of the machine, slightly and gently lifting it at the same time, removing it from the metal surround. Holding the control panel up off of the surround we rocked the surround forward and lifted it off the washing machine frame.
We could see where the leak was coming from. We took the hose clamps from the two ports, then
using a pair of pliers pulled the two clips that are holding the pump onto the shaft protruding from the
electric motor. We matched up the part on the web sight. Ordered the part then when it came in we just reversed the order putting the machine back together. The hardest and most time consuming
thing about this repair was the clean up of the washing machine. (Dirt and soap residue does
build up on the inside of the wash tubs.)
Parts Used:
Washer Direct Drive Water Pump
  • alan from american fork, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
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The drain hose had a leak
Watch the video
Parts Used:
Washer Drain Hose
  • Lee from HOLLY SPRINGS, MS
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Agitator spun freely
I followed the online instructions and found it remarkably easy. I saved a lot of money and will certainly use PartSelect in the future! Washer works like new again!
Parts Used:
Agitator Cam Repair Kit
  • Johnny from seminole, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Washer tub goes out of balance in spin cycle.
Found leveling spring loose on bottom of washer, the sheet metal on bottom of cabinet ad rusted through. Drilled new hole in sheet metal and installed new leveling spring. Greased hole with blue marine grease so it will last another 40 years.
Parts Used:
Leveling Spring
  • Dale from DOTHAN, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Weak and broken springs on washing machine
Looked at the repair instructions on your web site and it made the repairs simple and easy.
Parts Used:
Washer Tub Spring Washer Inner Cap Seal Suspension Spring Leveling Spring
  • Monty from OXON HILL, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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washer tub did,nt spin
leaned washer back on wall at or more than 45degree undid two screws off of motor. pulled old part off put new on reinstalled motor Done
Parts Used:
Direct Drive Motor Coupling
  • Patrick from Floyds Knobs, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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All Instructions for the 11022996100
121 - 135 of 1068