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11021252110 Kenmore Washer - Instructions

All Instructions for the 11021252110
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Top part of agitator not turning
The repair was very easy, I took the top cap off the agitator and removed the recess bolt and pulled the agitator out of the washing machine,put the agitator on the floor and put my feet on the sides of the agitator and pulled the top haft apart,replaced the agitator directional cogs put back together work great
Parts Used:
Agitator Directional Cogs
  • Merrill from Attica, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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The agitator stopped working....no spinning
I popped the liquid detergent cap off of the top of the Agitator. I then removed the seal cap to expose the Agitator dog assembly and bolt. I removed the entire Agitator dog assembly and Agitator by removing the single 7/16? bolt. I pulled the old dogs out, put the new dogs in and reassembled the Agitator Assembly.

Works like new!!
Parts Used:
Agitator Directional Cogs
  • Christopher from Wichtia, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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The cap thingy seal broke and splattered fabric softener.
I pulled out the old cap with my hands and jammed the new thingy into place. The lady of house did the repair. Easy
Parts Used:
Washer Inner Cap Seal
  • Diane from Corvallis, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Top part of agitator quit agitating in one direction.
First, I removed the (3) piece softener cup from the top of the agitator.
Then I removed the bolt from inside the top of the agitator.
The agitator drive assembly lifts out of the lower agitator.
A flanged plastic snap ring holds the (4) drive dogs into the drive assembly.
Use a small screwdriver to remove the snap ring.
Replace the (4) drive dogs, and reassemble in reverse order.

As far as repairs go, this one is really easy.
Parts Used:
Agitator Directional Cogs
  • Eldon from Liberty Lake, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
3 of 7 people found this instruction helpful.
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agitator would not work
got the parts from parts select and got the machine repaired quickly
what a savings
repair man would have been over 100 dollars
the shipping was more than the parts but I saved greatly with no repairman
love your site and the great savings
i really loved my washing machine and hating to lose it
was so satisfied that I could save it after all these years
thanks
Parts Used:
Agitator Directional Cogs
  • Patti from Ozark, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench set
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upper agitator not spinning
After removing the pressed in cap inside the agitator i removed it from the machine with a socket wrench. Then it did not take long to figure out that the two peices snapped apart. then one look at the cogs (referred to as dog ears) i knew they where stripped and where the problem. Icanceled the service call and order the parts myself from this site. So it was very easy and i'm not sure how much money i saved but the bragging rights went along way with the wife, Thanks.
Parts Used:
Washer Inner Cap Seal Agitator Directional Cogs
  • roger from Delanco, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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washer not agitating
Washer stopped agitating. I removed the clothes softener cup on top of the agitator by grasping and pulling up, inside the agitator I removed the inner plastic cap by grasping the 2 finger tabs and pulling up. There was a plastic retainer assembly with spring instead of the 7/16 nut referred to in other posts. I used a long 1/2" ratchet extension to remove the plastic retainer assembly, removed the top half of the agitator and replaced the cogs, then replaced the agitator, plastic retainer assembly with spring, snapped the plastic cap back on, and replace the clothes softener cup.
Parts Used:
Agitator Directional Cogs
  • Richard from Corona, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Top partion of agitator turned in both directions by hand and was not driven by the motor.
Using the IPB I removed the upper assembly to gain access to the cogs. Turned the assembly over and incerted the new parts and reassembled the pieces in reverse order.
Parts Used:
Agitator Directional Cogs
  • Charles from Lindenhurst, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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agitator wasn't moving
first remove the cap on agitator(softner),then pull out inside cap (small cover inside),loose bolt in center (you need a 7/16 socket with a long extension) after that pull up the whole assamble out of the washer tub,hold bottom part and pull up agitator ,turn up side down to take out the cogs and holder, replace with new ones and go back on the instructions.
Parts Used:
Agitator Directional Cogs
  • jose from lake forest, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Washer drum banging on spin cycle
Very simple repair with the kit. Old rods came out easily using vise grips locked on to rods about 10-12 inches down and pulling up. Had doubts if they were bad since everything looked good but drum bounced back several times when I shoved it down to test it earlier. New rods went in just as easy and replaced in less than 30 min. Hardest part was that I had very cramped laundry room so had to move and disconnect hoses etc. to move into larger space for repair and then move back to reconnect. Parts came quickly within about 3 days and now purrs like a kitten!
Parts Used:
Washing Machine Suspension Rod Kit
  • David from KISSIMMEE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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top part ofagitator not turning.
Followed instructions on website video.
Parts Used:
Agitator Directional Cogs
  • Rodger from ANDOVER, OH
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Top of Agitator would not rotate
1. Lift the softener dispenser up and out
2. Lift up the plastic cap underneath
3. See bolt...use ratchet with extension to loosen and remove bolt
4. Remove whole agitator by simply lifting it up
5. Place agitator on floor and separate top from bottom agitator by simply pulling apart
6. See 4 plastic cogs that spin the agitator. Like mine they are probably completely worn/stripped.
7. Replace old 4-cog set with a new 4-cog set. They are small and inexpensive parts! I did this and our machine is working just great!

This also gave me a chance to clean the agitator thoroughly!
Parts Used:
Agitator Directional Cogs
  • Depeturie from Madison, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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worn our Agit-dogs, agitator wouldn't pull clothes down
FIRST I printed the directions from an online DIY stie, then removed a single bolt from the center of the agitator. I dismantled the agitator, replaced the dogs, and used to printed page to help me reassemble the agitator. I then replaced the bolt. It's VERY easy, but you need the pictures to be sure you've put everything back in the correct place.
Parts Used:
Agitator Directional Cogs
  • Douglas from Wetumpka, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Agitator stopped turning
I took a socket and removed the agitator bolt and cover which exposed the cogs. I cold see the cogs were stripped. I changed them and everything works fine.
Parts Used:
Agitator Directional Cogs
  • William from Canandaigua, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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The washer quit agitating
I noticed the agitator didn't "lock up" in one direction to properly agitate the load (which in turn "agitated" my girlfriend. I took the agitator apart to find the dog ears were worn. I ordered some new ones at a cost of about $12 delivered fed-ex and had the new dog ears installed in about 15 minutes saving me a bag of money from the repair man.
Parts Used:
Agitator Directional Cogs
  • Jeff from Michigan City, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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All Instructions for the 11021252110
121 - 135 of 398