11021252110 Kenmore Washer - Instructions
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Agitator wasn't turning
After reading on line how others did it, it was simple. I lifted out the softener dispenser. Under that there was a plastic cap. You just lift it out - theres no fasteners holding it. It just fits snugly in place by means of an o-ring. Under that there is one bolt holding the agitator to the spindle. Loosen that and remove the whole agitator. The agitator then comes apart in the middle. Just pull the two halves apart. The only tool you will need is one socket with a long extention and a ratchet. Once apart you will see the 4 plastic cogs that spin the agitator. The teeth were worn off of mine. I simply replaced the four cogs that come as a set. None of the other parts were worn to the point of needing replacement. I now have a fully functioning washing machine that was repaired for less than thirteen dollars!
Parts Used:
-
Walter from Brandon, MS
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Socket set
1 person
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
agitator stopped working
Go to youtube and watch how to repair washing machine agitator. It is so easy. did the repair. Now it works, less than $20.00 to fix. Now I don't need to buy a new washing machine. Maybe it will make it another 15 years.....
Parts Used:
-
KENNETH from HAUGHTON, LA
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Socket set
1 person
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Agitator wasn't turning
I watched your video, followed the instructions, and
in 20 minutes I had a new washer! The repair man estimated the cost for repair at $150, but I didn't want to spend that much money on a 20-year-old washer, so I ordered the agitator repair kit, cost $12, and it arrived the very next day! I did exactly what the video indicated and within 30 minutes my washer was agitating like never before. Thank you so much for the video instruction, it was fantastic.
in 20 minutes I had a new washer! The repair man estimated the cost for repair at $150, but I didn't want to spend that much money on a 20-year-old washer, so I ordered the agitator repair kit, cost $12, and it arrived the very next day! I did exactly what the video indicated and within 30 minutes my washer was agitating like never before. Thank you so much for the video instruction, it was fantastic.
Parts Used:
-
Linda from Arnold, MD
-
Difficulty Level:Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Screw drivers, Wrench set
1 person
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Agitator doggs wore out
-
Glenda from FUQUAY VARINA, NC
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Socket set
1 person
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Agitator was not turning properly; soap left on clothes. The teeth on the agitator dogs were worn off.
Gently pry top of agitator off with small flat-blade screwdriver. Using the square end of a 1/2-inch socket extension, unscrew the plastic center "nut." Lift agitator off, remove center cone that holds the dogs, slip the retainer ring off, remove the worn dogs and replace. (Great opportunity clean the soap scum off the agitator!) Reverse the process to complete the repair.
Parts Used:
-
Carol from WEST LIBERTY, IA
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Screw drivers, Socket set
1 person
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Agitator would not agitate properly
I also ordered a new agitator repair kit which had almost everything. I noticed that I the kit had shorted 3 of the 4 cogs. Once the missing parts were received I removed the agitator bolt from the middle of the agitiator with a rachet and socket. Amazingly, I read the instructions and followed them accordingly. I pulled removed the agitator and removed the dogs/cogs and placed the new one in the new dogs *Making "dog gone" (pun intended) sure they were facing the correct way, by comparing them to the instructions. I carefully seated them as per the illustrations on the instructions and replaced the center bolt in. placed the cap on top and started the washer. Then I had my cup of coffee. By the way..I'm a grandmother, so if I can do it.............!
Parts Used:
-
Dawn from Little Rock, AR
-
Difficulty Level:Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Socket set
1 person
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Top part of agitator was skipping/not turning
First I removed the pop off cap at the top of the spiral shaped top agitator. Then reach down inside and pry off another pop off water tight cap exposing a 7/16 or 1/2 inch nut. A deep socket would probably be easiest but I didn't have one so a nut driver and luck got it unthreaded- it was pretty tight and yoiu have to hold the agitator from spinning while you unthread. Then the upper agitator asslembly lifts out and the cog assembly falls apart but it's only like 3 or four housing pieces and it only goes together one way to hold the four new cogs in place. reassemble and the machine works great again
Parts Used:
-
Mike from Lakewood, CA
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Nutdriver
1 person
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
agitator didn't turn
I took out the fabric softener dispenser, then pulled of the plastic plate. There is 1 big bolt that has to be unscrewed in there. After that gets unscrewed, the whole agitator will pull out of the washer. I put the agitator on the ground, stepped gently with both feet on th bottom (mostly flat part). then I pulled on the top cylinder part, and the 2 parts separated. There is a little disk in the cylinder part that pops out. remove the top and replace the cogs. then put the disk back together. Push the two big main parts of the agitator back together...snap the disk back in and put the whole agaitator back in your washer. pop it back into place and screw in the bolt.....DONE! I have to replace these cogs about 1ce a year...it costs me about $5 and 15 minutes...but it keeps my waher running great!
Parts Used:
-
marsha from challis, ID
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Socket set
1 person
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Agitator was not spinning.
Very easy repair. Popped off the top cap on the agitator with a flat head screwdriver. Then took a half inch drive socket set with the extender and removed the assembly where the cogs were housed. Inserted new cogs, put it all back together and the thing agitates like new. Simple. Saved huge dollars.
Parts Used:
-
Jeffry from Orange, CA
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Socket set
1 person
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Washer wouldn't agitate
Pulled up and removed the fabric softner dispenser. Then I pulled up and removed the cap barrier to have access to the screw. Removed the screw and pulled up the cloths mover. Tunrned the cloths mover over to remove the bearing cam to remove the broken agitator cogs and replaced them with the new ones. I held the bearing cam with my right hand and held the cloths mover with my left hand turning it slowly with my left hand and lightly pushing down with my right hand until the cloths mover made contact with the grooves of the shaft and it sunk down on the shaft. Replaced the screw and washer then the cap barrier , next the fabric softner dispenser. Took 10 min. to complete the job. Now my washer runs like new ! Plus, I have a happy wife!
Parts Used:
-
Genaro from Moreno Valley, CA
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Nutdriver
1 person
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Upper portion of agitator would not function!
Removed top portion of agitator to expose the nut which held it to the shaft and removed the nut with a socket and ratchet. Removed the entire agitator and carefully took apart the plastic part which held the old directional agitator cogs (4 of them) and removed them and replaced with the new ones which I had ordered. I then reassembled the agitator and dropped it in place and fastened & tightened the one nut which I had removed earlier. The entire process probably took about 10 minutes and we immediately tried the washing machine and observed that the top portion of the agitator was turning exactly as it was supposed to and I am extremely pleased that I was able to make the repairs myself. This was a very pleasant process and I would highly recommend your business to my friends and relatives. Thank you very much for your efficient help.
Sincerely,
Ken Lancaster
Sincerely,
Ken Lancaster
Parts Used:
-
Kenneth from Merced, CA
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Socket set
1 person
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Agitaor does not spin anymore
First take the top cover off, second using socket to turn the nut loose at the center, then removing the plastic holder which has four directional cogs in it, replacing them with new one.
Parts Used:
-
ZHAN from MORRISVILLE, NC
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Socket set
1 person
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The agitator cogs were worn out.
We took off softner cap and then took off the agitator with a nutdriver and then pulled the top off and the central agitator that the cogs were in pulled it out took the cogs out and replaced them with the new ones . Then we put the agitator back on and tightened the nut and replaced the softner cap and we were all done.
Parts Used:
-
Tammy from Wildwood, FL
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Nutdriver
1 person
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Agitator upper half didn't ratchet with the agitator motion
To replace the dogs that cause the ratcheting motion:
I removed the softener cup by pulling straight up. (You've probably found, as I have, that the softener cup and the bleach dispensers are problematic: the softener cup must be cleaned with every use or the old softener liquid turns to glue, and the bleach dispenser mechanism plugs and distributes bleach onto your next load, ruining entire loads of clothes.)
Then I lifted the cap covering the retaining bolt by inserting a screwdriver alongside in the square holes provided, loosening it, and lifting it out.
Then I used a socket and a very long extension to remove the retaining bolt. I lifted the agitator straight up.
The next step can be a problem: I survived it (though I did strain my back). What's required, as you can see by reading the preceding letters, is to lift sharply on the upper agitator while holding the lower agitator with your bare feet or some soft shoes. What this does, at least on my model, is to break off the tabs that are fused together over the ratcheting-dogs, which are the focus of the repair. (These tabs hold the upper and lower assemblies together, moving the dogs assembly with the lower agitator.) In my case, one of the tabs broke off a half inch below the top, but that wasn't catastrophic and I didn't lose the rest of them, so when I reassembled the two halves still snapped back together.
One problem was that when I jerked the two assemblies apart, the parts of the dogs assembly went flying. Everyone had said to make sure everything went back the same way it came apart--for me there was no way to tell what that way was, but common sense tells you which way to reinstall the new dogs; they have to catch every stroke.
To reassemble, position the dogs with the retainer cup inverted. Then hold them upside down while sliding the upper agitator down over them. This holds them in place. When sliding the upper agitator down onto the lower, make sure the slots line up and use a smooth even pressure. Snap the two halves together, bolt the agitator back into the machine, replace the cap with the large o-ring (make sure you clean and/or replace the o-ing), and reinstall the softener cup.
Et, voila! You're back in business.
I removed the softener cup by pulling straight up. (You've probably found, as I have, that the softener cup and the bleach dispensers are problematic: the softener cup must be cleaned with every use or the old softener liquid turns to glue, and the bleach dispenser mechanism plugs and distributes bleach onto your next load, ruining entire loads of clothes.)
Then I lifted the cap covering the retaining bolt by inserting a screwdriver alongside in the square holes provided, loosening it, and lifting it out.
Then I used a socket and a very long extension to remove the retaining bolt. I lifted the agitator straight up.
The next step can be a problem: I survived it (though I did strain my back). What's required, as you can see by reading the preceding letters, is to lift sharply on the upper agitator while holding the lower agitator with your bare feet or some soft shoes. What this does, at least on my model, is to break off the tabs that are fused together over the ratcheting-dogs, which are the focus of the repair. (These tabs hold the upper and lower assemblies together, moving the dogs assembly with the lower agitator.) In my case, one of the tabs broke off a half inch below the top, but that wasn't catastrophic and I didn't lose the rest of them, so when I reassembled the two halves still snapped back together.
One problem was that when I jerked the two assemblies apart, the parts of the dogs assembly went flying. Everyone had said to make sure everything went back the same way it came apart--for me there was no way to tell what that way was, but common sense tells you which way to reinstall the new dogs; they have to catch every stroke.
To reassemble, position the dogs with the retainer cup inverted. Then hold them upside down while sliding the upper agitator down over them. This holds them in place. When sliding the upper agitator down onto the lower, make sure the slots line up and use a smooth even pressure. Snap the two halves together, bolt the agitator back into the machine, replace the cap with the large o-ring (make sure you clean and/or replace the o-ing), and reinstall the softener cup.
Et, voila! You're back in business.
Parts Used:
-
William from Greenville, WI
-
Difficulty Level:Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Screw drivers, Socket set
1 person
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The agitator was no longer turning.
First I popped off the very top cap of the agitator. I then used a socket extension to access the mounting bolt in the interior of the agitator. Once the bolt was loose i pulled the agitator off and dropped out the middle piece. With this out i switched the 4 cogs with the old. I then held the agitator assembly upside down and placed the middle piece back in. The most difficult part was aligning the agitator back onto the bottom part. Screw it back in place and pop the top back on.
Parts Used:
-
Steve from Troy, TX
-
Difficulty Level:Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Socket set
1 person
found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!