11021102013 Kenmore Washer - Instructions

Nothing to it. Just remember to put the insert in the knob, NOT on the selector stem. Line up the flat part of the insert with the flat part of the stem and push the knob in place.

Don NOT ram it on the selector stem. When it's seated, don't push any more. That's all there is to it. It works. If the pointer on the knob indicates the selector is lined up correctly, but it isn't, the problem is the selector, not the knob.

Removed the top cap, unbolted the agitator, lifted off the top section, removed old "dogs" and replaced new "dogs", reinstalled agitator and tested.

Took off softener dispenser, pried off top of agitator, removed bolt from top of agitator.

Then pulled out the agitator assembly for easier access.

Used screwdriver to brake small plastic keepers holding secondary agitator ratchet clutch to the secondary agitator.

Assembled and inserted new ratchet mechanism in the top of the agitator, making sure 4 small square pegs protruding from the end of the new assembly fully entered into mating holes on the secondary agitator.

Placed the agitator back on the agitator post and installed and secured bolt. Replaced cap and installed softener dispenser.

slipped the new drain hose on and with locking plyers slipped the wire clap in place after three trys

I followed the instructions, however I did not have a spot to hold the bar temporarily, so I drilled a hole in the corner frame to hook them in at the front of the machine. All else was easy and according to the video.

Machine works great now.

I had taken the time to watch videos of this repair so when the switch arrived I knew what I had to do. Removing the screws to get the back cover off was simple as was installing the switch. No tricks here just watch the videos and your all set to do the job

Per instruction sent with purchase

I watched a video on you tube before making the repair, there was only one bad rod support, location right rear, I recommend watching a video on you tube first, it is very simple to change, however the replacement of the part was not the solution to the unbalanced load during the spin cycle, so I guess I have some research to do.

unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.

First I found and reviewed videos on line to do the repair for my machine and when I actually did it the videos made it simple to do. Always look for videos of the installation for your machine or appliance and the job will go easy

Remove top of washer suspension
Rod goes on side of tub .

Followed videos sent with the repair items. It was very easy and solved my issue. My washer did not have the centering springs to begin with so I was unsure if I even needed them. But after replacing all the suspension rods and adding the pack of centering springs this has solved my issues

Found common diagnosis and instructions on internet. It is not difficult to replace.
Unfortunately, this new latch assembly did not fix the problem.

Replaced the suspension rods, suspension rod supports, main drive belt, tub centering springs, water supply hoes, and washer drain hose. Taped new front suspension rods to side of tub to ensure that they did not slide down when raising the washer off its back from the floor. Had a helper lift the tub, which made attaching the new suspension rods easy. The tub is extremely heavy so by a helper lifting it up it made attaching the new suspension rods much easier. IMPORTANT: According to the technician's manual, which was taped to the inside of the washer, it is absolutely necessary to recalibrate the washer after replacing any suspension parts. We did this by following the instructions in the tech manual. Failure to recalibrate a washer could result in poor performance. The procedure is different for each brand or model of washer, but again is absolutely essential after replacing suspension parts of any kind. For some unknown reason, our washer did not have the tub centering springs. Our model should have had the springs.Facing the washer, we attached one to the front left tub housing and one to right rear of the tub housing. Recommend that anyone watch the installation videos for the suspension rods, center springs, and main drive belt before attempting the repairs.

I put the dial to drain and and pressed the pause button for 3 seconds and it drained.
Unplugged the washer from the electrical outlet .
Shut the hot and cold water off. Disconnected and drained them.
Placed the washer on a soft mat on front side exposing the back and bottom of the machine.
Unscrew the metal cover with Philips head screw driver.
Disconnect the drain hose to a bucket or small dish tub .
Remove the belt cover with 5/8 ratchet or wrench.
Using a ratchet or wrench remove the one bolt holding the clutch in place .
Remove the two Philips head screws from the shift mechanism ( looks like clock timer,my memory is failing me right now sorry! ) .
Pull down on bottom gear after removing nut.
Push in and pull down with a flat head screwdriver on the tabs holding the collar in place above the top gear .The collar and gear and spring should come apart.
Install new parts in the same order . Reassemble make sure to use Locktite 242 on the bottom nut holding the gear.
Install belt , belt guard , cover drain hose . Stand machine back up , reconnect all hoses tightly plug machine into electrical outlet and start. Put a smile on your face because you did a great job and saved yourself some money!