11016972500 Kenmore Washer - Instructions
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Wash Stil Wet After Cycle Complete( Spin Cycle Not Working) Funny Noise When Should Be Spinning
Started taking machine apart, would of been easier if I had looked at the online diagrams first, but dismantled enough to find a few broken parts, I could not tell the coupling was broke till I actually removed the water pump and motor. Total cost for 3 plastic parts was less than $25 including shipping. Received parts in 3 days on standard lowest cost shipping. Put machine back together, with just a few extra screws and wire clips, but machine works like new now. Much better than the cost of new or used washer.
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Scott from Miami, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers
4 of 7 people
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washer tub did,nt spin
leaned washer back on wall at or more than 45degree undid two screws off of motor. pulled old part off put new on reinstalled motor Done
Parts Used:
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Patrick from Floyds Knobs, IN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
3 of 4 people
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grinding noise and would not agitate
I loosened two screws which held the knob panel in place. I undid the two clips holding the cabinet and removed it. The pump has two clips holding it on, I removed those and the pump came free. Taking advice from these forums, I did not remove the hoses attached. I disconnected the wiring harnesses from the motor. The motor has 2 clips also, these being held on with screws. I removed the screws and the clips. THE MOTOR IS HEAVY.
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
Parts Used:
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MARIA from TAMPA, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
3 of 4 people
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washing machine motor would run but the part that run the transmission was broke
We had to take the motor out and remove the coupling, when putting it back together we had some problems because the washer was on its side and the lid was open. After putting the motor and coupling back together we tried to turn it on, unknowing to us the lid was open so nothing would happen, finally we realized the lid was open. The actual repair was not complicated, just human error made it seem than way
Parts Used:
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LYDIA from HIGH SHOALS, NC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
3 of 4 people
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Tub would not agitate
I had given up on repairing the machine and placed order for a $650 washer. After returning to home from this shoping, I wanted to know possible problems with the current machine and came across a story on your web site attached to the Coupling parts description. It described the repair details. Encouraged I placed order for this $15 parts and repaired in an hour, saved the replacement machine cost. Thanks a lot
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A from Hudsin, OH
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set, Wrench set
5 of 10 people
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washer wouldn't drain
removed water lines from back of washer. tilted washer to get access to the pump/ removed 2 hoses at pump and removed to snap clips attaching the pump. easiest repair i ever did. washer works fine now.
Parts Used:
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ed from pittsburgh, PA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
3 of 4 people
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Coupling broke
After flipping the washer on it's side snap off the clips that hold the motor in place and discard the old coupling. The new coupling fits in very snug some may need a little persuation to attach but once attached the motor lines up nicely and just snap back the clips, turn the washer over and test with a fresh load.
Parts Used:
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James from Mountain Top, PA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Socket set
2 of 2 people
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The top agitator was not spinning
I popped the dispenser cap off, pulled off the plastic cover that sits on top of the agitator directional cogs assembly, and used a socket wrench with 2 extensions on it to unscrew the nut holding the assembly in place. I misplaced my socket screwdriver and rather than try to buy a nutdriver that matched the size, I just bought a little 3/8" socket extension kit (I needed about 8" of length to be able to use a normal socket wrench). My hands are pretty big so I just had to use pliers to pull the agitator cogs assembly out. Next I just turned the assembly upside down, slipped the plastic ring off that holds the cogs in place, and put the new cogs in place of the old ones. Reassembly was just as easy. The job took about 15 minutes, and once everything was back together the agitator worked like it was brand new.
Parts Used:
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Alec from Indianapolis, IN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Socket set
2 of 2 people
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Pump failed in cloths Washer
First, disconnect from power & turning off the water. Then, accessed the part by tipping the unit back enough to work. Remove the hoses by loosening the spring clamps. Here is where things got a bit sticky. The pump motor shaft had corroded enough to make removal of the pump a wrestling match of sub-WWF levels. Once forced off, additional time was spent removing corrosion from the shaft to facilitate fitting the new unit. A little lube was used here. Re-assembly was quick & washer was righted, plugged in and returned to service. It is a simple repair which can, with a little acting ability, be portrayed as a monumental task requiring super-human strength & the wisdom of Solomon. I played the part well enough to merit a huckleberry pie for my effort & sacrifice! Thanks!
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S. from Kennewick, WA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
3 of 5 people
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water pump leak
I used pliers to loosen the hose clamps and the small springs that hold the water pump to the water pump motor. The old pump then came off by simply pulling it off. The new was was the reverse. Everything worked well.
The biggest problem had been finding that the water pump was leaking. I first tried to fix it with epoxy but it is apparentlly made of nylon and the expoxy didn't stick well.
I am still annoyed that Whirlpool makes a water pum that leads so soon. The Whirlpool site showed my model number as non existent. Later, after purchasing the right one from this third party site, Whirlpool sent email that they found the model number and gave me a much higher replacement price for the pump.
The biggest problem had been finding that the water pump was leaking. I first tried to fix it with epoxy but it is apparentlly made of nylon and the expoxy didn't stick well.
I am still annoyed that Whirlpool makes a water pum that leads so soon. The Whirlpool site showed my model number as non existent. Later, after purchasing the right one from this third party site, Whirlpool sent email that they found the model number and gave me a much higher replacement price for the pump.
Parts Used:
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Richard from Sandy, UT
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
3 of 5 people
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washer drum not turning
Turn off the power,remove the washer cabinet top and side panels. unsnap the water pump clips, unscrew and unclip the motor mounting clips.Remove the old drive coupling and triangular drive shaft adaptors.Clean area and install the three new parts, reattach the motor and pump, close the cabinet,turn the power back on and test.Done! The only hard part is working down on the floor and you need a good flashlight.
Parts Used:
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Jonathan from Glen Cove, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
2 of 2 people
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Leaking washing machine after pipes froze
Inserted new drain hose thru back and snapped into place. Tipped washing machine back, clamped new hose with pliers.
Parts Used:
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Julie from Waco, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
3 of 5 people
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Direct Drive Motor Coupling
Hello the installation was real simple I first uplug machine from wall I turn off all water leading to in to the machine I then tip machine on it side I then took loose all wiring leading to the motor then motor is held up with 3 screws and 2 bands that hold it in place I reinstall the new motor coupling insert the wires and turn back on the water leading to machine then plug machine back in, every thing was good to go. . . . Save a lot of money doing it my self so simple to do. . . .
Parts Used:
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derrick from paterson, NJ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers, Socket set
2 of 2 people
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The tub was not agitating or spinning.
I went to Youtube, looked up motor coupling repair for a Kenmore/Whirlpool washer. Chris Fix had an easy to follow video. I tilted the machine back, propped it up. Removed four clips holding two parts in place. Replaced the faulty coupler, Set the engine back in place replaced the clips, and was finished for a total price of $18.
Parts Used:
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Carl from MILWAUKEE, WI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 2 people
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Water drained but would not spin.
Just watched the video. Take from a 63 year old. Who never fixed a washer. Thx a lot for the video it saved me a lot of money being on a fix income. and it was less than $ 10 that was included shipping.
Parts Used:
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Ramona from MESA, AZ
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
2 of 2 people
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