11016964503 Kenmore Washer - Instructions
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Lid trigger went and fried both plug and connector
Purchased lid trigger elsewhere but got the connector on line here after being told I would need to purchase complete wiring harness to correct. Once lid trigger was in i stripped the three wires that went to lid trigger and pushed thru the back side of the connector. Then I plugged into trigger. Now washer works again. Very easy to do.
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barbara from MILLVILLE, NJ
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
8 of 12 people
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The middle tub would not come out
Sprayed wd40 - limescale - boiling water , NOTHING WORKED after half an hour reapeted spraying and pulling the tub and shaking it back and forth - still nothing
Finally I replaced the center nut loosely than putting a piece of wood on top of it and with me holding the tub slightly high - my wife than whacked it hard several times , I also was turning the tub every whack
When it came out it was full of rust and grime - it would have never come out without what we did
Replacing the the rubber washer was easy - machine works and no more leaking- thank you for your video which really helped to start the job
Finally I replaced the center nut loosely than putting a piece of wood on top of it and with me holding the tub slightly high - my wife than whacked it hard several times , I also was turning the tub every whack
When it came out it was full of rust and grime - it would have never come out without what we did
Replacing the the rubber washer was easy - machine works and no more leaking- thank you for your video which really helped to start the job
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Jayanti from SNELLVILLE, GA
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
7 of 9 people
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Top section of agitator would not spin.
Used your exploded view of the area to determine the problem-found the broken part and reassembled following the drawing. I felt like a pro after a test and kept my wife happy. [only lost a few days waiting for the parts which arrived as expected]
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Russell from Hyannis, MA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
6 of 7 people
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counter balance spring
first remove your washer cabinet from unit. Next on your back left bottom is where your new spring goes. In my case my spring was broke making the washer spin out of balance. Repair with your new spring, and install cabinet back place plug it in and wash a load of cloths. Wow what a difference!!!! job took about 20 minutes. Very Happy
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douglas from Angleton, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
6 of 8 people
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washing machine stuck on drain cycle
Siphon break kit keeps washing machine from continuing to siphon after rinse/cycle -- like emptying a pool with a hose. Fixed the problem of the tub never filling due to siphon draining out water as it's being put in.
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Matthew from Wauwatosa, WI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
17 of 41 people
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tub would not spin....burning smell
Unplugged washer. Pulled the washer away from the wall & leaned it back against the wall to access the underneath side of the washer. Disconnected water hoses to the pump with water pump pliers. Have drain pan handy to catch the water, approximately 1 qt. Remember which hose goes to the proper place. Removed two retaining screws/straps allowing the motor to be seperated from the transmission. There is enough slack in the wiring to allow you to drop the motor without disconnecting. You do not need to remove the water pump. Removed old coupling & replaced with the new one. Make sure you use the "new style" replacement coupler or you will be doing this repair again very soon! Schematics are available online.
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John from Elm Mott, AL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
6 of 8 people
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Coupling on Whirlpool Washer gave out
The coupling, made of plastic and rubber, on our Whirlpool washer gave out. Done the same repair nine years ago and knew what to do. Here is a short summery:
1. unscrew the 2 screws that hold the control panel on top of the machine in place
2. unscrew the screws that connect the housing with the back panel
3. pop the 2 clips under the control panel to release the back panel
4. with the back panel loose disconnect everything
that is pushed, screwed or clamped on and take the back panel off (don't worry about remembering where things go, everything can go only one way together again)
5. slightly lift the housing of the washer in the back to remove, that gives you access to the coupling in front of the machine
6. I personally like to put the washer on its back and do the repair that way. However, if you want to
leave it standing that is gets you there too.
7. take the screws out of the brackets that hold the pump (the thing with the two hoses attached to it)
in place and snap off the brackets; lift up the pump and put aside
8. you can now remove the broken coupling
9. check for any fragments and clean off what needs to be cleaned
10. replace the coupling
11. reverse the order of steps 1 to 7; make sure that the all electrical connections and hoses are connected!
12. test
1. unscrew the 2 screws that hold the control panel on top of the machine in place
2. unscrew the screws that connect the housing with the back panel
3. pop the 2 clips under the control panel to release the back panel
4. with the back panel loose disconnect everything
that is pushed, screwed or clamped on and take the back panel off (don't worry about remembering where things go, everything can go only one way together again)
5. slightly lift the housing of the washer in the back to remove, that gives you access to the coupling in front of the machine
6. I personally like to put the washer on its back and do the repair that way. However, if you want to
leave it standing that is gets you there too.
7. take the screws out of the brackets that hold the pump (the thing with the two hoses attached to it)
in place and snap off the brackets; lift up the pump and put aside
8. you can now remove the broken coupling
9. check for any fragments and clean off what needs to be cleaned
10. replace the coupling
11. reverse the order of steps 1 to 7; make sure that the all electrical connections and hoses are connected!
12. test
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Ronny from Santa Monica, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set, Wrench set
5 of 5 people
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Loud Screeching noise when draining water
On this model, no need to tip washer on back. Tilt console back and disconnect lid switch. Remove two clips holding back to top of washer (under console). Then remove top and front as directed in the video. The pump is accessible from the front of the unit, just below the tub. Hose clamps are easy to remove/replace. Took more time to wipe inside of washer clean than to remove/replace the water pump. Total time was just over 30 minutes.
Parts Used:
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Steven from Port Saint Lucie, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
5 of 5 people
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drum SLAMMING into the back of the washer when sipnning
I just replaced the spring just like the vid show me.it run's like a new one-I bought it used about 5 yr's ago
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WILLIAM from DAYTON, KY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
5 of 6 people
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hole in drain pipe
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jason from irvine, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
6 of 10 people
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washer would not spin or agitate
I first took the 2 screws out and disconnected the wires, I got my parts ordered and when they came in I put it back together then plugged th wires back in. I really could not believe that I could do something of this nature but when I started it was easy. My boyfriend wanted to take the washer to a repair shop, but I said first I will take a look and see if it will be worth saving. Otherwise I will junk it. It cost me with shipping costs 41.00 I am very proud of my self.
But I read other peoples experience on fixing the same problem that I had so I gave it a try.
I will not hesitate to do other jobs myself. Doreen Finlaw
But I read other peoples experience on fixing the same problem that I had so I gave it a try.
I will not hesitate to do other jobs myself. Doreen Finlaw
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Doreen from Ashtabula, OH
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set, Wrench (Adjustable)
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washer would fill but not agitate. lifting and closing lid would eventually get it started. lid switch bad
unplug washer. -remove two phillips head screws and two nut head screws holding control panel. -lift up control panel. -remove nut head screw on ground wire of switch. -release and remove switch. - put in new switch. - connect ground wire. -replace control panel and screws. -plug in washer. (depending on location of your washer move it to gain access to screws on back of control panel.- once done move washer back.)
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Nels from SOUTH HAVEN, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
4 of 4 people
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Washer would not start consistently when lid was closed. Water filled, but cycle would not start
Unplug the washer. Used flat blade screwdriver under each end of the control housing on top of the machine. This popped the spring clips and allowed the control housing to be lifted up and rotated out of the way. Once out of the way, lift clip on wiring harness to lid switch, then pull the harness off. Use nutdriver to remove screw holding ground wire in place. Open lid of the machine. Pinch tab on back of the lid switch and rotate the switch up and out of the machine. Insert the new switch in the same manner, making sure that the machine lid remains open until the switch snaps into place. Attach ground wire using screw removed earlier and nutdriver. Clip wiring harness back in place. Close the lid and then rotate the control housing downward, and press on both ends to re-engage the spring clips which hold it down.
Parts Used:
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Jessica from Jewett, NY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
4 of 4 people
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washer shakes and was very noisey
researched the problem from the web-site.found the three most common things that would cause the problem.inspected the washer to see if there was evidence that one of the described parts had falled,and found that the tub wear pads were missing do to wear.simply replaced and it solved the problem. Thanks for the information.
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william from lindside, WV
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
5 of 7 people
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Tub not spinning or agitating, but could hear motor working.
Disconnected power, all hoses. Tilted washer backward to see underneath. (Placed sturdy 6" high object under back of washer to keep it from going flat on ground and possibly damaging hose connects). Looked for area where motor and transmission connect. Saw broken part (coupling). After trial and error, figured out how to remove pump and then motor, by removing strap type holding clips, and then broken part was accessible. Ordered part online and was easy to install and reassemble washer now that I knew how it came apart. If I had known the part name or number beforehand, I could have watched the replacement instruction video on this site, but I figured it out anyway, and I did it without removing the whole control switch panel and side panels/body of washer, like they do in the video. But..I guess they had to do that to give you a good view of all the parts and things they were removing underside. I recommend watching video for this part install,so you see what needs to be removed and how underneath, but then just tilting washer back to access underside, without all that control panel and sides removal.
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MICHAEL from CLEARWATER, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Socket set
4 of 4 people
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