11016202691 Kenmore Washer - Instructions

On this model, no need to tip washer on back. Tilt console back and disconnect lid switch. Remove two clips holding back to top of washer (under console). Then remove top and front as directed in the video. The pump is accessible from the front of the unit, just below the tub. Hose clamps are easy to remove/replace. Took more time to wipe inside of washer clean than to remove/replace the water pump. Total time was just over 30 minutes.

Unplugged the AC cord and turned off the two water lines. Removed the control panel on top of the machine by removing four screws. Removed two clips that fastened the top of the machine to the rear panel. Tilted the cabinet forward a little bit and unplugged the switch. Removed the switch with the two philips screws and installed the new switch and plugged in the plug on the end of the wiring harness. Then reassembled everything. Cleaned the mess and plugged in the AC cord. turned the water on and everything worked perfect.

Watched the video on the website... and did what it said to do. It was VERY helpful... It did not fix the problem... so now I'm on to the next possible solution. Also, provided by the website. The valve was the problem 85% of the time. The water level switch is the problem 10% of the time. The water level switch is what I ordered next.
Ordering is EASY and delivery is fast with available tracking of the shipment. Very nice...! -Eddie Campbell

EXACTLY as your video demonstrated.

Replaced the springs after watching the video's from this site and problem has been solved.

Pretty much like shown in the video tutorial however I didn't disconnect the water hoses. I unplugged the machine and pulled it forward 6 inches. Took it apart like in the video but because of space restrictions I took the cabinet into another room to replace the switch and then re-assembled. The hardest part was getting the cabinet to re-seat as before. It took several attempts but it's all done and the machine is working like a champ. I listed a magnet because I use them to keep the nuts and screws from getting lost

will not go over step by step here as there are already a multitude of stories on site with exact situation as mine who have already done so.. What I will say is that PartSelect is easily the absolutely best site on the net for a complete problem diagnosis to finished repair experience. Just input your model # and describe the problem and you get instant diagnosis probabilities along with access to a long list of customer Q & A and reviews, along with step by step videos on diagnosing, dis- assembling, and re-assembling along with links to all parts needed and also some secondary tips along the way. The prices are fabulous (example: I got a clutch assembly kit with several parts and 2 additional parts as a just in case for $55 shpg incl, while my local appliance parts place wanted $59 plus tax for just the main part in my assembly kit with a no return policy and no part guarantee, plus it was only 1 day more to have PartSelect pkg arrive than I would have gotten part from local store). This site is FABULOUS !!!

Removed old tube and replaced with new version. Replacement slightly different than original since the new part included a feature that appears to prevent the problem. New part still fit and is operating well so far.

I just replaced the spring just like the vid show me.it run's like a new one-I bought it used about 5 yr's ago

First read up on what others did and tried to find free repair manual with little luck. Called repairman, they thought whole transmission was shot- would have been $70 just to have them look- forget it. Getting it apart: popped off the two console cosmetic panels to get to a screw on each side from the top. Lifted off console, levered and squeezed retaining clips. Unhooked two connectors and overflow tubing? Shell pulled off easily, getting back on after I was all done made me wonder if it was a good choice. In the end yes- allowed me to clean inside surfaces of both tubs to remove grime and rust. There are many stories on the actual clutch replacement, so won't go into too much detail but some lessons learned. Keep track of the way all the plastic aggitator pieces go in, plus the washers and clips along the way. Deep well 1/2" I think socket for the tub, it's litely spring loaded so look before you set it down. Punching off the nut on the tub worried me, but it was no big deal. Loosens and tightens the normal directions, no positive tight stop, just compression so pay attention to how tight and hard you pounded to get it off. Drain the water from the inner tub before getting too far. I took the four springs off and removed both tubs to clean. No more complaining about brown spots on clothes. Get the whole clutch kit, not just the band, even though it's probably just the band worn out. The plastic clutch engaging piece will probably be fatigued. The motor etc is heavy, and buffered it's drop with rags. tip on side when putting it back, because its a bear to try to lift up. I lightly greased some moving parts, just not much as to not cause band grip problems. The wire retaining clip is tricky- I put the hook end in first, used pliers to try and compress, and screwdriver to push down and in. The whole things wants to spin while you do this, but when it finally goes, it stays. I was concerned about the location of the band spring in relation to it's actuator when putting it together, but it turned out if you put it anywhere where the clutch is free to spin, it will engage normally. The top lid has two rubber bumpers, one fell off and landed on the front bottom corner of the cover which didn't help reinstallaion until my 8year old noticed it! Took a number of tries but finally got the four guides from the frame into the cover. I tried bringing it in level, front tipped sligthly up, front tipped slightly down; in the end I won't be much help, it just finally went. It wasn't as easy as most people said it would be, but my back hurt and I had kids "help", and it took just under two hours. Works amazingly well now. Parts arrived Two days after ordering, with no expiditing!

Disconnected power, all hoses. Tilted washer backward to see underneath. (Placed sturdy 6" high object under back of washer to keep it from going flat on ground and possibly damaging hose connects). Looked for area where motor and transmission connect. Saw broken part (coupling). After trial and error, figured out how to remove pump and then motor, by removing strap type holding clips, and then broken part was accessible. Ordered part online and was easy to install and reassemble washer now that I knew how it came apart. If I had known the part name or number beforehand, I could have watched the replacement instruction video on this site, but I figured it out anyway, and I did it without removing the whole control switch panel and side panels/body of washer, like they do in the video. But..I guess they had to do that to give you a good view of all the parts and things they were removing underside. I recommend watching video for this part install,so you see what needs to be removed and how underneath, but then just tilting washer back to access underside, without all that control panel and sides removal.

First off, I unplugged the AC cord and disconnected the Hot and Cold water hoses. I partially removed the back of the washer with a screwdriver. There were two screws holding the control panel in place and once they were removed it simply fell forward onto the top of the machine. That allowed me to pull the back plate free and remove the old water inlet valve. I had to first disconnect the two AC leads from the valve along with the small hose that supplies water to the tub. The small hose had a compression clamp on it that came off with pliers. After removing the two screws that secured the valve to the back of the machine the old valve simply came out. Insallation was the reverse. I will add that when removing the controll panel there are two S shaped clips (one either side of the panel) that need to be removed using a screw driver. Be careful not to push too hard as they may fall into the machine. I also replaced both the Hot and Cold wataer hoses. All in all it was a very easy repair. I read and followed the instructions of others that posted their experience right here which was a HUGE help-thanks everyone and thanks to Part Select for the prompt delivery. I orderd the part on a Sunday and received it on Tuesday-how awesome is that?!

removed two phillips screws from control panel. lifted panel to reveal two clips on both sides of machine. used flathead screwdriver to remove clips. tilted whole body up and away. pushed drum towards first spring and removed it . installation was reverse of procedure. did not fix it because basket had rusted at shaft bottom under agitator and put basket out of balance.

researched the problem from the web-site.found the three most common things that would cause the problem.inspected the washer to see if there was evidence that one of the described parts had falled,and found that the tub wear pads were missing do to wear.simply replaced and it solved the problem. Thanks for the information.

Watched the video and followed the instructions. Everything went smoothly and the repair was done in under 15 minutes, less time than it took to mop up the water when it overflowed telling me that there was a problem.