10689485992 Kenmore Ice Maker - Instructions

Wires in cutter grid were broken and wouldn't freeze/cut ice. Replaced with the new ice cutter grid that came completely assembled. Put it in with a screwdriver in less than 10 minutes. Ice cubes ready in 45 minutes. Repair guy told me it would be $455 for him to repair it. With shipping, mine was $133 and 10 minutes of my time. Well worth doing it myself.

I determined it was the cutter grid because there was a broken wire on the existing one. They have to heat up and cut the ice. I ordered it and the part was at my house in 1 day. The cutter grid part was easy to install. The ice maker is working great now.

I removed the two screws that hold the shield in front of the grid and put them aside allowing access to the grid. I then removed the two screws that hold the grid in place. I unplugged the connector and then pulled it out. I reversed the process to reassemble and powered up the unit. I now have ice again. This whole process probably took me 15-20 minutes to do the install.

Technically, the repair did not require specialized knowledge. However, replacement of the motor required some effort. Because the motor is located at the bottom of the unit in an area with copper tubing & wiring hindering access it was physically difficult to remove and then replace the motor. A problem arose because the shaft on the replacement motor was larger than the original motor's. Thus the fan would not fit on the new motor. Luckily, I found a fan locally that fit the motor. It would be very helpful if a fan was included in the motor kit. The ref. is now running smoothly

didn't go well at first. Got it all hooked up relatively easily but it didn't work. Called customer service who suggested hooking pump up to other power source to be sure it worked. It still didn't work. After closer inspection a connection wasn't hooked up on pump. After connecting got it back in about 30 min. Working like a charm now.

The thumbscrews that hold the cutter grid can only be removed by using a needle nose pliers , you cannot turn them by hand. The electrical connections for the grid and level sensor can be removed by pressing the front side of the connector while pulling down. Re-installing the cutter grid is in reverse to the removal, just follow the instructions. But be aware that all wiring remains outside the grid perimeter when reconnecting. One other thing: While you are at it, remove the lower outside panel to expose the evaporator coils which need to be vacuumed. Replacing these parts is tricky. I had to remove the door then loosely install the upper retainer bracket for the lower panel so I could slide the upper edge into that bracket before installing the lower screws. I used an ice pick to line up the holes while using a blade screwdriver to push the panel in its place to install the retaining screws. It took me about a half hour after I figured out what to do.

1 Turn off ice maker and drain water reseviour (cap at bottom of reseviour) 2. Remove internal ice storage door to give you more working room 3. Remove water resevious (two screws on either side of reseviour) and disconnect plastic tubing in reseviour 4. Remove cover shield at top that covers the ice cutting mechanism (two screws at bottom of cover 3. Remove cover shield covering pump (1 screw) 4. Remove small plastic tubing on side of pump (this part is a little tricky) 5. Remove the three screws holding pump to unit (one at back and two on the side (one in front of pump and one in back of pump) 6. Disconnect power supply to pump 7. Remove pump and replace

remove cutter grid (two screws in front)remove cover in front of water pan(two screws)thermister clamps on the line behind the water pan unclamp and replace with new one

I determined the pump was not working by running the ice maker. After it started a cycle, I could fell the underside of the cold plate to insure it was indeed cold, but no water was flowing.
First, be sure the water pump electrical plug is in., it releases by pressing together the tabs at the ends, not sides.
To replace the pump, turn off the water supply and cover the drain hole at the bottom of the ice bin so you don’t drop parts down it. The screw-plug at the bottom of the water tank or a quarter will do.
Remove the water tank below the pump by taking out the thumbscrews at both ends. You can then see the hose at the bottom of the pump. If it is off, that may be the problem.
To remove the pump, pull the fill hose to the left out of the slot and bend it behind the pump to get it out of the way. Unplug the electrical connector and the pump hose. There are three ¼” hex head screws, teo on the side wall, one in back. The middle one is the hardest to access. I used both a nut driver and a socket wrench with a 4” extension.
When installing the new pump, be sure to plug in the electrical connector, the discharge hose at the bottom and position the fill tube as you found it. Forget any of these and nothing works. Re-install the water tank, replace the drain plug and turn on the water supply, in that order.

Bought new wire, strung it end to end and fastened it at each end.