1064650043714 Kenmore Refrigerator - Instructions
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Wore Out The Auger. Needed Replaced
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Patricia from Saint Marys, PA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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would not espense ice cube or crush them
ordered a new auger after tearing it apart I found I needed a drum. Thought this might be too much work so I went to Lowes for a new ice maker they sold me the wrong one said the didnt have one & I needed to order, they sent the wrong part. So I ordered the drum from you. So her is a pile of parts that has been settin there for a week. The secret was the video Great Job everything works & I tell everyone how smart I am with your help. THANKS
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Joe from Maryville, TN
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Difficulty Level:Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Auger drum broke
Removed ice bin and separated parts. However, instructions would have been nice that the part to unscrew was the opposite of normal screws. Not righty-tighty, but righty remove. After I figured that out, disassembly, reassembly, and installation went smoothly. It was a pleasure to deal with your company!
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Ed from Thurmont, MD
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
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ice bin auger drum was broken
I simply followed the video on the partselect web site on my laptop while I did the replacement and it was easy! The online videos are the greatest way to do the repairs.
Parts Used:
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Terry from Glassboro, NJ
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
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Plastic ice auger blade broke off and fell into ice cube bin.
Removed the broken auger blade part,replaced it with the new one. Simple easy,and with the fast service you provided repair was accomplished quickly. Will contact your company for all of my whirlpool parts needs.
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Donna from Mahtomedi, MN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Ice bin was broken where the ice is pushed out the front.
Very simple. Using only a screw driver removed all the screws and removed the front part of the ice bin. Then I removed the screw auger that pushes the ice out and reassembled every thing to the new ice bin.
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Ermil from Tucson, AZ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Plastic Auger Was Broken - No Ice
Watched youtube video from your site. The video was great and the ice macine works perfectly now.
Parts Used:
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Gregory from Manassas, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set, Wrench (Adjustable)
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Ice bin auger drum had broken
Removed the auger apparatus from the ice bin, replaced the auger drum and then reattached the auger apparatus to the bin. Cause of breakage was due to ice melting in the bin and then refreezing. Keeping the many parts in the correct order on the auger can be difficult.
Parts Used:
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Shelton from Hertford, NC
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Replaced Ice Bin Auger Drum
Before purchasing the part, I watched the ParSelect installation video. The video gave me the insight as to my ability to replace the part and the correctness of the part for my ice bin. The video made it extremely easy and quick to replace the auger drum (propeller looking thing that pushes out the ice).
Parts Used:
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Charles from Williamsburg, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Part broke inside ice cube tray
Using instructions found on the internet and the illustrated parts breakdown it was just a matter of following instructions.
Parts Used:
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Loren from Reeds Spring, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
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plastic auger drum broke
The video on the site made the repair extremely easy. It took 15 - 30 minutes start to finish. Had it not been for the video I wouldn't have known that the plastic nut on the end of the auger was reverse threaded. I would highly recommend this site for ordering appliance parts.
Parts Used:
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Trent from Poteau, OK
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Ice would not dispense (crushed or cubed)
I had already removed the ice container & realized the very end of the auger (drum) was broken. I still don't know why this part is plastic. I ordered the auger drum on Monday & received the part Wednesday morning by Fedex. I then retrieved your repair video by Steve on-line and paused it as I duplicated each step. The process was really very easy (I even surprised myself). The unit now works as it did when new. To think I went for over a month and the repair was so simple and inexpensive. Thanks also to your customer service rep who put my mind at ease that this was the correct part (My auger was totally plastic & different from the one in the illustration). He said if my model number said this part would fit, then it would and it did.
Parts Used:
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Steve from Hull, GA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable)
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Broken rear support wheel
remove fiber grill cover, remove large bolt holding under frame ( with a 2X4 block, place under refrigerator on outside edge so frame can drop down.) remove pin from broken wheel, replace reversing proceedure. Note: when blocking refrigerator, care must be taken not to let block extend under entire frame. it only needs to be placed approx 3/4" under edge of refrigerator.
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Adam from Freeland, MI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Socket set
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Ice dispenser broken.
The disassembling and replacing the broken part went exactly as the directions.
Parts Used:
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Ken from Alabaster, AL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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Ice dispenser and crusher stopped working.
The how to video told me what to check to determine what part was probably broken. Then another video showed me how to take it apart. It gave me the name, number, and a photo of the part. I ordered it from Part Select without even checking with another retailer since they gave me the information to do it myself, saving me lots of $ for repair labor costs! Then I watched the repair video again and put it back together! It works! It was simple and I really appreciate this service! Thank You
Parts Used:
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Diane from Windom, MN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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