Models > 10641012104 > Instructions

10641012104 Kenmore Refrigerator - Instructions

All Instructions for the 10641012104
1 - 15 of 551
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Door Bins Broke
Like always your products were ordered and came extremely fast. The installation was quick. No tools needed this time. Now we have 3 door bins where we had two broken ones. Our refrigerator is more organized than ever. Thanks again!
Parts Used:
Refrigerator Door Shelf Bin - White
  • Eric from Hamburg, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
388 of 396 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Refigerator door was not closing all the way if not pushed shut.
Remove the top hinge cover. Removed the top hinge support. Lifted the door from the bottom support. Old door cams were worn completly flat. Replaced the lower door cam and closing cam use a little vasalene for lubricant on the cam surfaces. Placed the door back on the lower hinge support. Replaced the top hinge support. Door is closing great now.
Thanks for the quick part deliver.
Parts Used:
Lower Door Closing Cam Door Cam - Black
  • Norbert from Sugar Land, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
392 of 413 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
inconsistent compressor and condensor fan operation
Compressor start relay would cycle several times before compressor would come on. Replaced start relay and defrost timer assy. Operated more consistently however not completely reliable. Ice would begin to melt. Noticed that if you would cycle the temperature control the compressor would start again and operate for several hours then not cycle again. Jumpered temp control and operation was continuous and reliable. Replaced cold control thermostat. Operation now normal. Suspect high resistance in switch caused start relay and timer contacts to arc. Small amount of carbon noticed under temp control...
Parts Used:
Thermostat Assembly
  • Steve earney from Brooks, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
305 of 320 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Fridge was getting too warm, ice buildup on coils.
WARNING: REPLACING THIS PART REQUIRES CUTTING AND SPLICING ELECTRICAL WIRES. RISK OF ELECTRICAL SHOCK OR FIRE. DO NOT ATTEMPT THIS REPAIR IF YOU ARE NOT EXPERIENCED WITH ELECTRICAL WIRING.

Part Info:
The bi-metal strip is clipped onto the evaporator coils and is designed to regulate the defrost coil temperature. If it is not functioning properly you may notice ice buildup preventing air flow (and preventing proper refrigeration), or more rarely the freezer side may get too warm during the defrost cycle.

Materials:
* Replacement bi-metal strip
* Wire cutters
* Wire strippers
* Wire nuts
* Electrical tape
* 10MM socket

Steps:

1: UNPLUG THE FRIDGE! If there is ice buildup, wait until the ice has melted. A box fan blowing at the ice will help melt it more quickly.

2: Remove the panel covering the evaporator coils. It's located inside the fridge, on the freezer side.

3: Un-clip the bi-metal strip from the evaporator coils.

4: Unplug the wires from the evaporator fan, defrost coil and bi-metal strip, then disconnect the main connector that is plugged into the rear wall.

5: Clip both wires to the old ( bad ) bi-metal strip. Cut close to the casing of the bi-metal strip so there are long wires to splice onto.

6: Strip 1/4 to 1/2 inches of insulation off of the ends of the wires ( depending on the size of the wire-nuts you use). Twist the bare wires slightly to prevent fraying.

7: Do the same for the ends of the wires on the (new) bi-metal strip.

8: Take the ends of the wires belonging to the (new) bi-metal strip and the wires coming from the main plug. Take the like-colored wires, and twist the bare metal ends together.

9: Twist on wire nuts, for both sets of wires. Make sure they are snug, with no bare wire showing.

10: Tape over the wire nuts with electrical tape. Tape over the wires nuts in a spiral fashion, completely covering the nut and both wires that are now spliced together. This will prevent accidental shorting.

11: Plug the main plug back into the rear wall of the fridge. Also re-connect the connectors to the evaporator fan and defrost coil. Make sure the clips on the connectors are snug to ensure a good connection.

12: Clip the new bi-metal strip onto the coils, in the same spot as before. ( Usually just after the small incoming copper tubing that connects to the coils, known as the expansion valve. That is usually the coldest spot on the coils during operation).

13: Replace the panel that covers the coils.

14: Plug the fridge back in... Now you fridge should defrost correctly. If it does not, your defrost coil could be burned out, or the control board could be faulty.
Parts Used:
Bi-Metal Defrost Thermostat
  • Cathy from Winter Park, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
154 of 178 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Refrigerator Door quit closing on it's own......
Door quit closing on it's own......

** Order the following from www.partselect.com

Lower Door Closing Cam -- Part Number: PS323495

Upper Door Closing Cam -- Part Number: PS327641




1. 1/4 drive socket and standard socket
2. On top of door .... remove black plastic bracket cover on top of hinge
3. Have someone hold the frige door in place
4. On top of door .... remove 3 screws that hold the hinge onto the frige..... at this time, door will be loose
5. Lift door up and off the bottom hinge.
6. sit door on the ground. Tilt door at an angle for access to the "cam"
7. On frige, at the bottom, use socket to remove one screw that holds the old "bottom" cam in place..... then replace with new one.
8. While door is tilted, use socket to remove one screw that holds the "top" cam in place.
9. You will need to gently pull this cam out.... shouldn't take too much effort though.
10. Replace with new cam.
11. put door back on hinge
12. At top of frige, reinstall 3 screws
13. Reinstall plastic cover.
14. Voila, you're done

Thanks PartSelect !
Parts Used:
Lower Door Closing Cam Door Cam - Black
  • T.w. from Batesville, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
140 of 153 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
The compressor would shut down and not restart unless you tapped the temperature knob which i did for about 3 weeks before ordering this part
Was pretty simple just take the knobs off pull off the face plate remove a few screws and drop the whole shelf down. then a few more screws down the side to the back of the fridge. Pull the sensor wire out of some styrofoam and pull off the plastic coating and slide it over the new one and install it in reverse order from taking it out. Works great now and i have ice everyday :)
Parts Used:
Thermostat Assembly
  • michael from clarksville, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
116 of 121 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
evaporator fan stopped working
1) removed the face plate that runs 3/4 way up the back of the freezer side. a total of 8 screws. (6")
2) disconnected the three electrical connections.(30sec)
3) removed the fan of the the old evaporator fan motor (5sec)
3) removed the fan motor (1")
4) put in the new fan motor (1")
5) put on the old fan on the new fan motor(5sec)
6) reconnected the three electrical connections (30sec)
7) replaced the face plate on the back of the freezer (6")
Had re-frozen meat within 1 hour.
Parts Used:
Evaporator Fan Motor - 120V 60Hz
  • Antoni from vail, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
95 of 104 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Lights inside refrigerator not working
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
Parts Used:
Refrigerator Door Switch
  • Clint from Rayville, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
118 of 192 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Refrigerator was not cooling properly.
I removed both plastic knobs from assembly faceplate. Then I loosened the screws holding thermostat housing to upper cabinet of fridge. Following this step, I loosened the screws of the thermostat to remove it. Next was the removal of the plate and vent pieces holding the thermostat wire sleeve in place. After removal of thermostat from sleeve; all steps were reversed and unit was up and running normal (cooling) with no problems. "Ahh, it's nice to have cool again "
Parts Used:
Thermostat Assembly
  • Eddie from Gretna, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
73 of 76 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Defrost timer was faulty. Required a mild tap to restart
Trouble shot the electrical circuit per the electrical schematic and zeroed in when I noted the Defrost Timer circuit was open. When I tapped on the bottom of the timer it began functioning normally (for a few days). Ordered a new Defrost Timer Kit and along with the installation instruction, I watched the on-line video. It was very helpful!!
After installation was complete, I plugged the Refrigerator into the electrical outlet and.......nothing happened! Hmmm!

Removed the Defrost Time Kit and inspected it for any damage and found none. Then I placed a flathead screwdriver to the manual advance knob and slightly rotate the gear mechanism. I heard a distance "click”. I believe the Timer was in the ‘defrost’ mode when received.

I reinstalled the timer, verified the wiring connections and this time plugged the Refrigerator into the electrical outlet and ….. it worked!!!

I unplugged the refrigerator, finished the installation per the instructions, plugged the unit in and monitored it for a few hours (just in case). That was a week ago and the Refrigerator is working like new.

The instructions were written in a manner which required re-reading a few times as they could be a bit vague. The video was what really helped and I appreciate PartSelect adding it to the instructions.
Parts Used:
Defrost Timer
  • LES from MADERA, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
66 of 72 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Wanted to install ice maker in my freezer
I was clening my uprght freezer and noticed that it was preped for an icemaker. I first went to the Whilpool website and could not find my part as my freezer was a 2008 model.

I saw PartSelect on the search page and went to thier site.
I put in my modle number of the Whilpool Ice maker kit that was on the back of my freezer. PartSelect had the part in stock and approx $18.00 less than the other kits listed on the Whilpool site (that did not match my kit number). I orderd the kit on Sunday and it arrived on Wednesday. It took less than and hour to install. Every part I needed was included. The following day I installed the water line and now I have an extra icemaker.
Parts Used:
ICEMAKER
  • Donald A. from ORLANDO, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
74 of 105 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Freezer Iced up, dripping water into refrigerator below
De-iced the refrigerator. Removed two screws from the thermostat panel on the upper refrigerator section. Tilted it down, removed two speed nuts holding the timer, unplugged the timer plug. Determined from the instruction sheet (easy to follow) what time delay function is used, based on wire colors, placed the jumper on the correct terminal on the new timer. Plugged it in, replaced the speed nuts and screws. The timer fit perfect, works just like it is supposed to, quick easy job.
Parts Used:
Defrost Timer
  • Robert from Bradenton, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
61 of 72 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Light Would Not Go On In The Refrigerator
First I removed the old lightbulb from the socket and replaced it with a new one to confirm that the bulb was not the problem. I then pryed the socket out with a flat-head screwdriver. I could tell that the socket was anchored in its hole with clips so it was relatively easy to pry it out. Once the socket was out, I disconnected the lead wires and ordered a replacement socket kit from Partselect. When the new one arrived, I reconnected the lead wires to it, snapped it back into its hole, screwed in a new lightbulb, and presto!! The light was back on with no further problem. Thank you, Partselect!! A $15.00 part saved me what probably would have been at least a $100. service call and heaven knows what the technician would have told me I needed!!!
Parts Used:
Light Socket Kit
  • DANIEL from MINNEAPOLIS, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
61 of 77 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Broken light switch
Took all the screws out of the plastic shroud that encloses the switch .There only four that I needed to remove, were the two in front where the switches that go,they go in horizontally and two in the back with large washers on them that hold the back to the top of the box that go in vertically.The switch was a snap ( make that two snaps ) the wiring is almost self explanatory. then it gos back to the way you took it off. OH! and don't forget to turn the light bulb all the way back in to the socket , so the light will work after you take the time to install it yourself.I had the water supply line from under the box to the water dispenser in the door and the total bill on that was one hundred thirty seven and a hand full of change.Don't be afraid to do it yourself the savings is enough on one one item to make several months payments on a new one Randy the "Handy Man'
Parts Used:
Door Light Switch
  • Randy from Hays, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
77 of 128 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
broken shelves
replaced with new shelves
Parts Used:
Crisper Cover with Glass
  • Maria from Albuquerque, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
60 of 88 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
All Instructions for the 10641012104
1 - 15 of 551