This is the replacement water filter base for your refrigerator. It is made of plastic and is mainly white in color. The water filter lines will each have a blue release collar at the top. The water filter base is found at the top of your refrigerator, beneath the console, and it is the part that the water filter presses into. If the O-rings have gone bad, and the filter is leaking, or the locking device has failed and the water filter is not locking in, you may need to replace the water filter base. This part is sold individually and is an OEM part sourced directly from the manufacturer.
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Part Videos
Replacing your Frigidaire Refrigerator Water Filter Base
Troubleshooting
This part fixes the following symptoms:
Not dispensing water | Leaking
This part works with the following products:
Refrigerator.
This part works with the following products:
Frigidaire, Kenmore, Electrolux, Westinghouse.
Part# 240396002 replaces these:
AP3687338, 1056733, 240396001, 7240396002
Customer Reviews
Average Rating:
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★★★★★
4 Reviews
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★★★★★
★★★★★
Sean D - June 18, 2021
Verified Purchase
Fast delivery and it was the correct part
Good stuff
★★★★★
★★★★★
Jane K - August 27, 2019
Verified Purchase
Filter would not stay in place - kept popping out.
The issue began when we ordered a new filter and it would not seat properly - kept popping out when getting water. When trying the old filter the same thing was happening. Took a chance and ordered this part as it seemed like the most logical fix. Part came quickly and because of the detailed video on the steps to replace it, the job went smoothly and well. Everything now works and we have water and ice again.
★★★★★
★★★★★
Andrew W - April 16, 2022
Verified Purchase
Easy to install!
I replaced the water filter in my refrigerator, but the original water filter base was leaking on one side, this new one installed easy, and sealed properly to the water filter perfectly! No issues, ice maker and water dispenser working again like new! Thanks Part Select!
★★★★★
★★★★★
TRACY F - July 7, 2023
Verified Purchase
Easy repair!
I was able to follow the instructions of the attached video and replace the water filter base by myself!
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Customer Repair Stories
Average Repair Rating: 3.8 / 5.0, 8 reviews.
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Ice-Maker and Water Dispenser not working.
First I disconnected the power cord, then removed the screws that held the bracket that holds the base for the water-filer in place. I then disconnected the water lines(intake and outflow). Next I removed the screws that held the water-filter's base in place. I then disconnected the release lock mechanism for the filter and finally removed the water-filter base. I did the reverse to install the new water-filter base. Previously I had tested the intake water line and noticed the water was flowing with enough pressure upto the water-filter's base but no water was exiting thru the outflow line, which leads to the Ice-Maker and Dispenser. I had tried changing the filter but that didn't solve the problem it was then I had realized that the Base was the problem. The actual problem was the spring-loaded valves for both the intake and outflow lines, which had a plastic prong that protrudes out of the base that is triggered by the filter when installed. The two prongs were worn-down so the filter wasn't activating the spring-loaded release valve to let the water thru. As for the light, I just unscrewed it.
Unscrewed the water line cover. Removed the platic case around the water filter base. Everything went well until I tried to remove the two water hoses. After I finally figured out that I had to push in the release washer while pulling the hoses out, things went well. Unfortunately it took several hours of wasted time and several searches on the internet to finally figure this part out. From there on out it went smoothly. Old base came out with two screws. Reversed process for reinstall of new base. Water hoses just slipped back into place and locked themselves in. Just takes a little patience.
Other Parts Used:
Richard from St. Louis, MO
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
28 of 33 peoplefound this instruction helpful.
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Water leaking from water filter base.
Tried replacing water filter first. It stilled leaked, so I removed the covers to gain access to the water filter base. After cutting the two hoses to remove the old base, I simply slid the hoses into the new base, screwed it into place, replaced the covers, and then reinstalled the new water filter. No more leak!
Water was leaking from the filter area when in-door water dispenser used
Silly me. It couldn't possibly be the filter because it's worked for the last 9 months with no problems. Decided to replace the water filter base first. Repair was easy. I saw someone had trouble removing tubes from old base and I gave it a couple of tries to no avail so decided to cut the lines instead. Made it even easier. After repair, water continued to leak. So, replaced the filter itself and voila - leak fixed. Make sure you check the filter first. My mistake turned a $40 - 10 second repair into a $100 - 20 minute repair. Good Luck!
Other Parts Used:
Todd from Gotha, FL
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
13 of 17 peoplefound this instruction helpful.
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Filter was dirty
Just push the button on the top right hand and pull the filter out; then proceed to instal the new one pushing it in place. It's really an easy operation!!
Other Parts Used:
Angel from Tampa, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
11 of 29 peoplefound this instruction helpful.
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Water Was Dripping From Base And I Had No Ice Being Made Or Water In The Door.
Removed the plastic water tubes cover with a nut driver. Disconnected water hoses. Dropped control box assembly with nut driver. Removed old filter base with phillips screwdriver. Assembly opposite.
Other Parts Used:
john from mckees rocks, PA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
9 of 14 peoplefound this instruction helpful.
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No Water or Ice Dispensing
First I obtained the manual to the refrigerator. I identified the screws to be removed. I turned off the water then unplugged the water lines. I then replaced the Water Filter Base and reassemble the parts. Within minutes of turning on the water, water and ice making had returned. I was a hero for saving the family $200 in parts and labor.
Other Parts Used:
Levi from Ambler, PA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
7 of 10 peoplefound this instruction helpful.
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Filter would not seat without releasing itself.
Following previous installation instructions was very useful. Would add that the nut driver needs to be 1/4 in and to release the water lines from the valve body, simply squeeze the blue ring toward the valve and pull on the water lines at the same time. Simple fix!
Other Parts Used:
Lawrence from HUNTINGTON, IN
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
2 of 5 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
5 questions answered by our experts.
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George
December 28, 2017
Is the filter clamp (240396002), part # 139 on the diagram, hard to replace? Do i have to shut off the water to do the repair?
For model number PLHS268ZCB1
Hi George,
Thank you for your question. Based on customer input regarding this part, the repair has been rated from easy to difficult. Here is a customer comment on how they installed the the part, "First I disconnected the power cord, then removed the screws that held the bracket that holds the base for the water-filer in place. I then disconnected the water lines(intake and outflow). Next I removed the screws that held the water-filter's base in place. I then disconnected the release lock mechanism for the filter and finally removed the water-filter base. I did the reverse to install the new water-filter base. Previously I had tested the intake water line and noticed the water was flowing with enough pressure upto the water-filter's base but no water was exiting thru the outflow line, which leads to the Ice-Maker and Dispenser. I had tried changing the filter but that didn't solve the problem it was then I had realized that the Base was the problem. The actual problem was the spring-loaded valves for both the intake and outflow lines, which had a plastic prong that protrudes out of the base that is triggered by the filter when installed. The two prongs were worn-down so the filter wasn't activating the spring-loaded release valve to let the water thru. As for the light, I just unscrewed it." I hope this helps. Thank you and have a great day!
3 people found this helpful.
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Mike
October 4, 2017
My refrigerator door makes a popping at about the halfway open point and in the same location when closing...what could be the problem?
For model number FRS26HF7BB2
Hi Mike, Thank you for the question, It sounds like the Door Closing Cam,PartSelect Number PS430814 needs to be replaced. Hope this helps!
Hi my fridge leaks every few days. The water coming out of the bottom of the freezer then leaks out the door to the floor. This started a few weeks after the valve was replaced. Any helpful tips i would appreciate it, thanks for your time.
For model number PHS69EJSS2
Hello Joel, thank you for contacting us. You will want to inspect the valve and make sure its not leaking from there even though it was just installed. That would be the main part that would leak under the fridge. Check the lines going into it as well for any cracks or breaks. Hope this helps!
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Fernando
July 5, 2021
When I put in the filter and the filter pops out. When I hold the water comes out the dispenser but when I don't hold it the filter pops out.
For model number FRS26H5ASB9
Hello Fernando, Thank you for the question. Normally this indicates the Filter Base is not holding the filter and could be damaged and needs to be replaced. We hope this helps!
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Frank
March 1, 2019
The water dispenser in the door drips after use, it will drip about 1/4 cup of water then stop. I replaced the water valve on the back but it did not help. Any suggestions?
For model number E123BC35KS7
Hi Frank, thank you for your question. You may want to take a look at your water filter base being the issue or if the tubing near your dispenser head is damaged at all. I hope that helps. Good luck with your repair.
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