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★★★★★
★★★★★
David J - February 13, 2019
Verified Purchase
Repairs were easy and as expected.
Everything worked out as expected. Arrived quickly and was easy to install. Thanks.
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Customer Repair Stories
Average Repair Rating: 4.1 / 5.0, 13 reviews.
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Freezer / refrigerator warm (not defrosting)
I checked the defrost timer (bottom front of the freezer / outside). I advanced it to send it into the defrost cycle. The heating elements in the freezer (behind the panel) did not heat up. I cut the wires going to the defrost thermostat. Turned the power back on, made sure the defrost timer was still in the defrost cycle and checked the voltage at the wires to the defrost thermostat (before the heating elements). There was power / voltage there. I jumped out / bypassed the defrost thermostat turned the power back on and the heating elements came on. The problem was the defrost thermostat. So I replaced it with a new one from PartSelect.com. How it works... When the defrost timer is advanced to the defrost cycle the switch closes sending power to the defrost thermostat. If the temperature is low enough, the defrost thermostat switch will close and sends power to the heating elements. When the temperature rises high enough about 55 degrees the switch at the thermostat will open and the heating elements will turn off (not allowing the freezer temperature to get too high, just enough to defrost the coil). The refrigerator will turn back on when the timer advances. The defrost timer will defrost every 8-12 hours.
My electric bill was super high. $450 for 1 month for a 1bdrm apt in NY city
I took a look at the web site where I purchased the parts, then I took a look at the paper enclosed with the order. Thankfully, I have a battery operated screw driver since there are so many screws. There are plenty of screws in my refrigerator and freezer doors. I thought that since my old door gaskets were all chewed up looking, if I changed them, the 10 year old air conditioners and the old fashioned light bulbs to instant on energy saver light bulbs, the electric bill would become more manageable.
The refrigerator and freezer door gaskets were the first step. They were easy to swap out. You just need to empty the door of all food items, then pull back the old gasket to see the screws. There are alot of them. You should leave 2 loosened screws on each side of the refrigerator door to hold the panel in place while you work and remove the rest. Then you can remove the old gasket and slide the new one into place. Make sure as you tighten the screws and replace the ones you removed, the new gasket fits into the door panel groove securely and is in place as you tighen the screws. Make sure it is in place all the way around the door as you work. You repeat the procedure for the freezer using only one loosened screw on each side to keep the interior panel in place while you work. It takes some time due to the number of screws, but the work is pretty easy. I never even broke a nail.
The end caps for the shelf bars just snap into place just as the old ones can be snapped out with a bit of pressure. They do not have to be wrestled and you need to work carefully so that you do not break them. (I ordered an extra just in case, but I didn't need it. I will have it in case I need it in the future)
My electric bill dropped from $450 to $110 a month with all the improvements I made. Thank you Part Select for taking the fear of screwing it up, out of the repair process and making it manageable. I can afford my electric bill now. Thanks for your help.
Placed end cap on one end of rack and attached to one side of the door by applying hand pressure. Inserted the other end of the rack into the end cap' and again applied hand pressure to insert into slot, Repairs completed.
Door shelf retainer bar was missing from fridge door
The replacement part was a bit too long (about 6"). Measured length of the existing bar that was on lower shelf and used a rotary tool with a metal cutting disc to make the same length. Everything snapped into place easily.
my refrigator did not have the lower door shelf retainer bar
the repair went fast and easy. my boyfried measured the retainer bar, cut it with the hack saw installed the right and left side door shelf end cap and inserted the door shelf retain bar. the door looks great. would highly recommend your website and customer service. thanks again.
I snapped one of the end caps in, put the rack rail into the cap, placed the other cap on the other end, and snapped that end in. Because I received the exact parts needed, the entire repair took about one minute.
Missing refrigerator shelf rack from rental property refrigerator
I want to start by saying that I am female and want to let all females know that we can do home repairs! My story is not just about the repair but the wonderful customer service at PartsSelect.com. I have used them MANY times to order missing parts for appliances (I own rental property and tenants are always "losing" or breaking appliance parts). This particular time was the first time I received an incorrect part...not sure if it was my ordering or the wrong part was shipped. I contacted PartsSelect.com by email and got a REAL response within 24 hours. The customer service person who responded, immediately credited my account and "found" the correct part to order and less than 48 hours after my first email to them, my new part is already on it's way! I know it will only take minutes to finish my repair and am really impressed with their response time and professionalism when there is a problem. As a rental property owner, I will continue to use and recommend PartSelect.com.
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3 questions answered by our experts.
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Maryleis
August 10, 2017
How long is this door shelf retaining bar in inches? thanks
For model number MRT18BSCW6
Hello Maryleis, thank you for contacting us. This part is cut to fit. That means if the original length, which is 31", is too long you would cut it to make it shorter. This is the correct part for your model. Hope this helps!
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George
January 9, 2018
Can i order just the retainer clips that hold the retainer bar to the door?
For model number GRT18SJHWO
Hello George, Thank you for your inquiry. Yes, the end caps for the freezer door retainer are part# 215473602 and the ones for the fridge door retainer are part# 215267701 Hope this helps!
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Terry
October 7, 2022
I have a whirlpool, the parts is nolonger made by Sears, but the fridge is working perfectly, and I cannot find the fridge bar part # 2159306. Is there anyway I can get the bar cut to fit this model and part?
For model number ER2CHMXPL05
Hello Terry, thank you for contacting us. We have researched the model you have provided and have found that the part you are looking for is part number PS11754563. You can cut the retainer bar easily to fit your model. If you would like assistance placing an order, please contact customer service. Good luck with your repair!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS422630
Manufacturer Part Number: 215366002