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Denise
November 9, 2023
Ice is building up in the air flow passage between the freezer and refrigerator. So the hole in the top of the refrigerator where air is supposed to come out is solid ice. and not defrosting
For model number GTH18DXARBB
Hello Denise, thank you for your inquiry. We would recommend checking the defrost thermostat for continuity. If this is not the issue, you may need to replace the defrost heater, part number PS303768, to fix the problem. Glad to be of assistance!
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