This is the ice actuator or ice actuator arm for your refrigerator. When you depress the actuator arm with a glass or bucket, ice is normally dispensed. If your current actuator arm is broken, missing, or if the ice dispenser isn’t dispensing ice, you may need to replace it. To access the actuator, you will first need to remove the dispenser assembly, and then remove the actuator from the assembly. Be sure to shut off the water and power source from your refrigerator before you begin this repair.
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Part Videos
Replacing your Frigidaire Refrigerator Ice Actuator
Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Ice maker not making ice
This part works with the following products:
Refrigerator.
This part works with the following products:
Frigidaire, Crosley, Westinghouse, Kenmore.
Part# 241681903 replaces these:
AP3965488, 1196649, 5304422025
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Kristopher C - July 28, 2020
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Fantastic
Fast delivery , great instruction and fix my issues .
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Alaina F - September 19, 2021
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Not an easy repair but did work in the end
The part is fine. The issue of ice not coming out is due to a small protruding bit of plastic on the side of the part broke off. So if suddenly your ice doesnt come, this is definitely the part. The video for the instructions is inaccurate mainly in stating the steps are easy. In real life they are not. Some models will have variations that are not easy to solve if you are not a pro.
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Customer Repair Stories
Average Repair Rating: 3.7 / 5.0, 14 reviews.
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"Paddle" on ice actuator broke off.
Slide off drip tray at bottom of ice/water compartment.
Remove the 3 screws along bottom edge of face plate. Slide face plate upwards slightly to disengage tabs holding top of face plate to fridge door. Pull face plate slightly away from fridge, reach behind plate, and disconnect wiring harness. Set face plate aside.
Remove 3 screws holding ice/water actuator mechanism to fridge door. Disconnect wiring harness on left side of actuator mechanism. This allows the left side of mechanism to swing outwards.
Looking down on top of mechanism, loosen the two screws holding the small, metal retaining plates for ice actuator. (The metal plates hold the ice actuator pivot pins in place in the actuator mechanism). Once the two screws are loosened, the metal plates can be moved to the side to free the ice actuator.
Remove old ice actuator and replace with new actuator. NOTE: Ensure the black ice door flap regulator (the thing with the gear teeth) stays engaged with the gear on the damping mechanism while installing the new ice actuator).
Move the metal retaining plates back in place over the ice actuator pivot pins and tighten both screws. Move the ice/water actuator mechanism back in place and re-connect the wiring harness on the left side. Re-install the 3 screws holding the entire mechanism in place.
Re-connect the wiring harness to the face plate and slide the tabs at the top of the plate into the holes in the fridge door. Slide face plate down and line up the 3 screw holes at the bottom of plate. Re-install the 3 screws. Re-install the drip tray. You're done!
Other Parts Used:
Ryan from Elk Grove, CA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
83 of 93 peoplefound this instruction helpful.
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Part of the ice actuator that activates the switch broke off thus not allowing the ice augar to work. By pushing to hard on the actuator trying to get ice we broke a corner off the dispenser module and had to replace it.
Turn off power to refrigerator. Remove dispenser tray and three screws. Lift up on cover and pull away from fridg. Next remove control circuit board, use magnetic screw driver on very small screws. Important to mark all wires and their location before removing. Remove water tube from water actuator by lifting tube out of actuator,you don't have to turn water off. Next remove dispenser module and set next to new dispenser module. Then carefully remove and install parts on new dispenser module. Take your time and besure all parts installed as they were on the old module.
I followed a gentleman's directions on your website, very useful I might add. It helped me replace all the broken parts with ease. I am a 33 year old mom of two. Anyone could do these repairs that I did. Thank you.
Remove power from refrigerator. Pull out the drip tray below paddle. Removed the 3 screws behind tray. Gently pull control panel out and remove the ribbon cable plug from panel. Set panel aside. Remove three screws holding panel housing to door, then pull out housing slightly and disconnect harness plug behind left side of housing. Pull housing out 3-4 inches. Look at the way paddle tabs engage ice dispenser switch mechanism. Remove the left paddle hinge screw and plate and loosen the right hinge screws(these also hold the water paddle hinge) Remove broken paddle by pulling out from right hinge plate and down. Install new paddle under right hinge plate, engage new paddle tabs correctly onto dispenser switch, install left hinge plate and screw, then tighten hinge screws. Reconnect harness plug, reinstall 3 housing to door screws, reconnect ribbon plug to control panel and reinstall panel screws. Reinstall drip tray. Reconnect power to refrigerator and check operation of ice and water paddles.
Other Parts Used:
Emanuel from Coconut Creek, FL
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
8 of 11 peoplefound this instruction helpful.
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Push Tab had broken of of the Actuator
I just followed the instruction that were already there. A piece of cake with the help for the web site.
Other Parts Used:
Nathan from Memphis, TN
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
3 of 6 peoplefound this instruction helpful.
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Ice acuator difficult to press, lever finally broke off
Hardest part is removing the drip tray. it just pops out with a little prying. I used a putty knife. screw driver should work. I found it easier to do a total dissasemble. Remove 3 screws at the bottom of the cover and push up on it. Pull plug of wiring harness of the PC board, I recomend removing the power from the refrigerator however I done a hot repaire by removing the black and white power wires (Left side)of the board, with a small insulated needle nose remove the other 6 wires make a wiring diagram in order to completely remove PC board (5 small screws) Next remove 3 more larger screws and wiggle the entire assemble from the door. Two small screws hold small S.S. plates that hold the acuator in place. Watch and get the levers back in the proper place and put it back together.
Other Parts Used:
Joe from Durant, OK
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
3 of 5 peoplefound this instruction helpful.
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The Ice Actuator Paddle Broke Off
This would have been an extremely easy job if the screws behind the catch pan hadn't been rusted.
After pulling the catch pan off, we had to cut a slit for a flathead screwdriver into the heads of the screws and only the middle one came out while the other two heads broke off.
There were two other places for screws (on either side of the middle screw )that weren't being used so when we put it back together we had to drill two holes through the panel that the screws were holding in place and find screws that would fit so we could use the middle screw hole and the two that hadn't previously been used so that when we put it back together it would have some stability.
Replacing the ice actuator was easy and putting it back together was easy.
The descriptions of other repairs for this part were dead-on accurate and very helpful.
Other Parts Used:
Nadine from New Caney, TX
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Actuator control tab snapped off
Remove trim plate 3 screws remove control panel 3 screws actuator was held in place by 2 screws verry simple
Other Parts Used:
Victor from Fort pierce, FL
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
2 of 4 peoplefound this instruction helpful.
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The Ice actuator broke where the glass hits the tab to dispense ice.
I followed the video that was included in the Parts Select email that tracked my part delivery. Video was very to the point and easy to follow. It took around 30 mins total.
Other Parts Used:
Rick from BEECHGROVE, TN
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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ice would not dispense from ice maker !
I watched the video and it told and showed me exactly what to do and how to do it ! It was a great help ! Billy.
Other Parts Used:
William from CLIFTON FORGE, VA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
2 of 2 peoplefound this instruction helpful.
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Questions and Answers
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5 questions answered by our experts.
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Linda
December 21, 2017
Frigidaire icemaker won't dispense ice unless i manually lift and lower wire arm and than hear gears start and one cycle. What part do i need please
For model number FFHS2611PF7
Hi Linda,
Thank you for your question. You would have to replace your ice maker. I have listed that part in a link down below for you. Good luck with your repair.
The ice dispenser dispenses intermittently. I push the paddle and sometimes it doesn't dispense. I will try to push the paddle another time or two and then it will dispense after a couple tries. I hear a click when I push the paddle like the switch is activated.
For model number FRS6LF7GS4
Hi Greg, Thank you for the question. I suggest testing or replacing the PartSelect Number PS1526433 Micro Switch. If the switches are not the issue you may have a defective Control Board, PartSelect Number PS1526494. Hope this helps!
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Lou
April 12, 2018
Is there a difference when ordering an ice actuator or a water actuator? I need the ice one but may have ordered the water one.
Hi Lou, Thank you for the question. The Ice Actuator controls the dispensing of the ice and the Water Actuator controls the dispensing of the water. Hope this helps!
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Kenneth
August 21, 2021
I can't get ice or water to dispense. Have replaced ice maker and ice assembly bucket already. What could my solution?
For model number FRS6R5ESB4
Hello Kenneth, Thank you for the question. If the Ice Maker and Ice Bucket are making ice and working properly, but when you press the Ice Dispense button and nothing happens (no noise such as a motor) you could have a defective 4 Button Switch or a Micro Switch. We hope this helps!
My ice maker does, make the ice but it does not eject from the front door. The water does come out, but not the ice. Which part should i purchase?
For model number FRS6R5ESBR
Hello Deborah, Thank you for your inquiry. We would recommend checking the following parts to fix your issue: ice bucket and auger assembly, crushed/cubed ice solenoid assembly, auger motor, ice actuator arm, ice blades, and dispenser switch. You can test the solenoid assembly, auger motor, and dispenser switch with a multimeter to see if they have continuity. Hope this helps!
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